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“Awesome”

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The Atrium Apartments
Ranked #5 of 13 Hotels in Mount Maunganui
Dunedin, New Zealand
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Awesome”
Reviewed 17 February 2014

Booked a grab one 3nighter. Fortunately for us a late cancellation occurred , and we grabbed the booking.
our luck!!!, both ray and Pauline couldn't have been more helpful. Great location.5minute walk to beach or shops, room very tidy, well worth the stay, thank you..pat dunedin

  • Stayed February 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Zac123076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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117 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Hastings, New Zealand
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 February 2014

Booked and paid for 5 night accommodation by phone. Upon arriving receptionist did not know how many people staying,duration of visit and asked for credit card to debit accommodation costs.
Stayed on 4th floor (408) ,nice two bedroomed room with views of beach, Room visually clean when standing but when seated and in direct vision, glass topped tables both dining and occasional, were supported by very grimy fixtures. The toilet seat was loose and caution required when using. A fridge / freezer was supplied so we purchased frozen goods only to discover the next day that freezer was iced up and our food supplies ruined. Being a public holiday office reception was not available ( very fortunate as my husband was not impressed with our food loss and had calmed down when he did voice his complaint several days later when we checked out) . Receptionist commented that management would probably make contact to discuss food loss but to date this has not happened.
Overall a pleasant stay purchased as a grab one deal would not want to pay full price for a non air-conditioned apartment.

  • Stayed January 2014, travelled as a couple
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Helpful?
1 Thank Margaret J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, New Zealand
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 February 2014

We had a one bedroom apartment overlooking the harbour - fabulous views, watching the cruise liners come in and out, yachts sailing, cargo ships arriving, fizz boats buzzing round etc. A private walkway takes you straight to Marine Parade with the beach over the road, and multiple cafés and restaurants within 100 metres. Our apartment was very compact with a separate queen bedroom, bathroom, laundry cupboard with washing machine and drier (plus the bonus of washing powder) and an open plan lounge and well equipped kitchen including a dishwasher. The units are privately owned and a management team operates them. We found them excellent - helpful and friendly. They even granted us a 4pm late-checkout which was wonderful. There is a lovely swimming pool and spa on site, as well as a sauna and small gym room.

Room Tip: Ask for a room with a harbour or ocean view.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 February 2014 via mobile

My partner and I plus 2 of our friends (also a couple) purchased a 3 night stay at the Atrium via a deal on Grab One. When calling management to secure the booking, the lady on the phone was so rude and abrupt. It also took multiple call backs (by us) before she finally emailed through a confirmation.

On the drive from Auckland to The Mount, we received 3 phone calls from management asking us when we would be arriving which was weird and annoying, 1 call ok... but 3?!

We stayed in an apartment on the 4th floor facing the harbour. Amazing view!! The location of the apartments is close to everything... beach, harbour, shops..... The couch and dining room chairs had black fingerprints/scuff marks but besides from that it was pretty clean (some of the glasses and cups were also chipped). The oven was pretty useless also.

Bathroom was clean but the shower head and the tap would drip all night and could be heard from both rooms. We ended up putting a towel in the shower and sink so the drip noise wouldn't be heard all night. Our bed was also oddly short. I'm 5 foot 4 and I could just fit lengthwise in the bed but my partner who is over 6 foot did not fit so well.... feet dangled off the edge considerably.

The pool and spa were great! Used the pool 2 or 3 times a day during our stay. We also used the sauna which was nice and relaxing but the gym...? It's 3 or 4 pieces of equipment - old and rusty and the monitors on them didn't even work. Waste of space.

We did have our own secure parking space which was nice. Probably wouldn't stay there again without a great Grab One deal.

Stayed February 2014, travelled as a couple
Helpful?
Thank Gemma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton & Waikato Region, New Zealand
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 January 2014

After a very busy year, my husband and I decided to take a 'well needed' 3 day break to beautiful Mt. Maunganui so booked into The Atrium Apartments. When booking via phone, I couldn't have asked for a more friendly person to deal with and the same went when we checked-in and checked-out. The location was fantastic, the apartment had everything we needed and our car was parked in a safe locked carpark. All-in-all a VERY economical relaxing holiday which ticked ALL our boxes so, hopefully, one day we'll be able to stay there again. We will be recommending The Atrium to friends and family.

Room Tip: We stayed in Room 402 which had a great view of the main beach (Marine Parade). The deck overlooked...
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  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
1 Thank Anne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, New Zealand
1 review
Reviewed 20 January 2014

This is our second time that we have stayed at the Atrium in January. The service and staff were great. We had a very well appointed studio on the 5th floor that was clean and tidy, new furniture and carpet plus beautiful views of the harbour. The Atrium has a fantastic pool and sauna and is situated in the heart of the Mount and within walking distance to shops, restaurants and both beaches. We absolutely loved our stay and will be back soon. The Atrium apartments and the Mount are now part of our summer including our family.

Room Tip: We were in room 512 lovely and sunny and very quiet.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank MegSmith2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
2 reviews
Reviewed 19 January 2014

Have just spent a week here. The building is very close to the beach, Hot pools, cafés,etc. The appt was clean and well equipped. The Hosts were friendly and helpful. We have stayed here before, had a room with a great view and will certainly be back again.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grace R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Atrium Apartments

Property: The Atrium Apartments
Address: 23 Maunganui Road, Mount Maunganui, Tauranga 3116, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Tauranga > Mount Maunganui
Amenities:
Kitchenette
Hotel Style:
Ranked #5 of 13 Hotels in Mount Maunganui
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Atrium Apartments 3.5*
Number of rooms: 41
Reservation Options:
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Also Known As:
The Atrium Apartments Hotel Mount Maunganui

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