We booked this online, and I wish I had checked this website first, as I would never of stayed here. Our room was on the second floor, the bedroom wall backed onto to the external corridor & also lift, it had a window with wooden blinds which did not fit the window properly so you couldn't have the complete window covered while sleeping. It was noisey due to people coming in & our of the lift and general foot traffic. The couch in the lounge looked like it needed to go to the dump all the springs were buggered & very old & tatty looking.
Balcony looked out to a large apartment block - so no sun or views of anything. The balcony was covered in cigarette ash - so no cleaning had gone on prior to our check in. It felt really grubby.
The apartment was a 1bedroom but very small, pokey & no air con.
The lounge had the same poorly fitted wooden blinds which didn't open or shut properly.
I would think it's had nothing done for many years. The only good thing is the location to hot pools across the road.
We only stayed 1night instead of 2 as it was that bad!
This is far from a 'resort' it's an old dump.
I have since heard since telling people about our experience that some of these rooms are privately owned so therefor some have been kept up to standard & some have not.
This is still unacceptable for a place that advertises as a 'resort'.
- Official Description (provided by the hotel):
- Situated right at the base of Mount Maunganui opposite the famous Salt Water Hot Pools which each guest will get a 20% discount card for multiple visits during your stay. 1 minute walk from the Harbour, cafes and Main Beach. Onsite Award winning restaurant 'The Mount Bistro' Apartments range from Studios through to Two Bedroom + Conservatories. We offer one of the lowest corporate rates in our area. ... more less
- Reservation Options:
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