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Reviewed 12 August 2019

We were staying on the island at their sister lodge, Gayana Marine Resort, and came to Bunga Raya Island Resort every day to swim and snorkel. The beach is beautiful here (there isn't really one at Gayana) and the snorkeling is much better. There is only one restaurant that offers vegetarian food, but we did enjoy what we could get. Like Gayana, Bunga Raya food and drinks are pricey. Really nice spot to visit though - next time we come to Gaya Island we will be staying here!

Date of stay: August 2019
    • Location
    • Cleanliness
    • Service
2  Thank SamanthaBlossom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pioneer22533566724, Directeur général at Bunga Raya Island Resort, responded to this reviewResponded 12 August 2019

Dear SamanthaBlossom,
Greetings from all of us at Echoresorts.
Thank you for your nice comment on our property even if you only came for a short day trip from our sister resort.
Our 2 resorts are not comparable and have both different positive sides.
Indeed next time you plan to come to Gaya Island drop us a message and we will be glad to take special care of your reservation so that you fully enjoy your stay with us. And with regards of vegetarian food please let us know, our chef are well trained to accommodate any specific dietary plan in both restaurant. And as far as you are identified as vegetarian we may customize your meal following your expectations.
Hope to welcome you soon at Bungaraya
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2019 via mobile

We have stayed in the Bunga Raya resort on July 11-14. Though the resort was lovely, room (view) was beautiful and breakfast was a treat, we have experienced a TERRIBLE service in the aftermath of our booking.

While paying online in advance, when we arrived at the resort we were told that the payment was not received and we needed to pay again. After our credit card bill came this month, it turned out that we HAD paid in advance - and now being stuck with a double payment.

First of all, it is very hard to find out adequate contact information online: the general phone number is not working, no response on general email etc. I have now contact with the support staff of the resort, which has forwarded our case to another department - waiting for a response up till 14-18 WORKING days.

For a professional resort, this is really bad. I would therefore NOT recommend it.

Date of stay: July 2019
Thank liesjep20189
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pioneer22533566724, Directeur général at Bunga Raya Island Resort, responded to this reviewResponded 5 August 2019

Dear Liesjep20189,
Greeting from all of us at Echoresorts.
Thank you for your email. I am very sad to read that you were asked to pay your stay at the resort when you, in fact already paid on-line. And I would like to apologize for this since it should not have happened. After having read your comment I immediately got in touch with our reservation and account departments for us to solve this double payment as a priority. You shall receive the refund very soon and once again I would like to apologize for the issue.
Shall you wish to come back please drop me a message and I will take special care of your reservation.
Wishing you a very pleasant day ahead
Kind regards from Borneo

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Reviewed 2 August 2019

Unfortunately, we only spent here 2 days, before heading home: this place is simply wonderful, fairy tail-like. We stayed in room 27, which is high up (so, if you walk, it is quite walk), beautifully situated and very large and spacy! While snorkeling, we saw small sharks, rays, squids and even a large see turtle. From the balcony of our room, we saw hornbills. It was amazing. There are two restaurants, both serving good food (although quite expensive!). However, as we attended the happy hour in the western style restaurant, where they give you the first round of drinks for free, I did not feel that we paid too much, in the end. All in all, we loved this place!

Room tip: 27 is a very nice and large villa; we stayed here with 7 persons.
Date of stay: July 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank mark v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pioneer22533566724, Directeur général at Bunga Raya Island Resort, responded to this reviewResponded 2 August 2019

Dear Mark,
Greeting from all of us at Echoresorts!
Thank you very much for excellent score and for the time you took in writing this review.
We are delighted to see that you fully experienced the Wildlife during your short stay.
Indeed the luxury of our resort is to really enjoy Nature and Wildlife, Flora and Fauna and this is what our guests should expect when entering the National Park. You were lucky to enjoy a lot in a limited period of time and we hope you will come back to discover even more!
Wishing you a great summer

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Reviewed 30 July 2019

We felt completely looked-after from start to finish. The staff were all really friendly, helpful and nothing was too much trouble.
The bay is beautiful and the water crystal clear, very good for snorkeling.
The restaurants were both really good and the standard of food was great.
Our stay at Bunga Raya was the end of quite an active holiday and it was the perfect place to relax (although there were activities available if wanted).

Date of stay: July 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Gary C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pioneer22533566724, Directeur général at Bunga Raya Island Resort, responded to this reviewResponded 30 July 2019

Dear The_Sutton_Strollers,
Greetings from all of us at Bungaraya.
On behalf the whole team I thank you very much for the time you spent in writing such a nice comment about your last stay in the resort. We are all very happy that you enjoyed our premises and services in a very relaxing atmosphere that allowed you to fully reload the batteries before flying back home.
The team hopes to welcome you back very soon in Borneo!
Kind regards

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Reviewed 27 July 2019

This little place is heaven, on Gaya Island surrounded by the jungle with canopy walk ways canoes, paddle boards, snorkelling, zip line. There are two restaurants serving wonderful fresh food. The staff are polite and nothing is to much trouble. We had a beach pool villa, step out of the pool villa and you are on the beach. We saw hornbills flying around, monkeys a monitor lizard and a snake when we did the escorted jungle walk also lots of fish when we snorkelled. We stayed for six nights and felt fully recharged on leaving. All I can say is go its so beautiful, quiet and full of nature.

Room tip: We had two pool villas, 3 and 5 , these are right on the beach. There are a selection of villa's,and all arevery private.
Date of stay: July 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Mary F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pioneer22533566724, Directeur général at Bunga Raya Island Resort, responded to this reviewResponded 30 July 2019

Dear Mary,
Greetings from all of us at Echoresorts.
Thank you to have taken some of your time to post this very kind review about our resort.
We are very pleased to read that your stay in our plunge pool villa went well and that you found our resort beautiful and quiet. You were lucky to fully enjoy the wildlife which is most of the time part of our guests experience since we are located in a primary rainforest still preserved even if the island is only 20 min far away from the vibrant city.
Now that you discover our hidden paradise, we hope to see you back very soon.
Kind regards

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