We stayed in this hotel for 5 nights. To be honest the best thing was the low price but now we know why.
Our expectations have not been high but we have been disappointed though.
The rooms are big but not clean. From day to day we were missing towels. Bedclothes have not been changed daily. Our dishes which we placed outside of our room have not been taken away after two days. The breakfast was very basic but even though most of the things have not been refilled once empty. Very less staff.
The hotel is about 25 km outside from chaing mai but it was not possible at all to get a taxi with a taximeter. The receiptionist asks where you like to go and after a few calls tells you a price for your journey. The proposed prices were absolutely unrealistic for Thailand standards. There are no Tuc Tucs or other public transportation opportunities so you have no choice.
The pool was very cold, thats why nobody really use it. I was very supriyed to see the Tripadvisor awards shown everywhere at the receiption area. Ihave no understanding for this at all. The hotel does also by far not fullfil any CENTARA standards.
- Official Description (provided by the hotel):
- It is a relaxing, boutique, garden resort situated in the beautiful and tranquil Maerim Valley, a 30 minute drive from Chiang Mai International Airport and in the centre of the wide range of Chiang Mai's attractions. Offering a full range of recreational activities the facilities include two swimming pools, a beautiful Thai spa, a fitness centre, a sauna, and a lakeside relaxation sala with library These facilities are surrounded by the finest relaxation environment and nature. The resort features 47 understated rooms & villas in huge sub-tropical surroundings with approximately 1,000 trees, an impressive lake, 3 fishponds and many garden areas with relaxing garden salas. ... more less
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- Also Known As:
- Away Suansawan Centara Boutique Collection Hotel Mae Rim
- Suansawan Resort Chiang Mai Chiang Mai Province, Thailand