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Reviewed 6 September 2017 via mobile

Totally amazing place. We had the best four days ever. From being picked up at the airport and taken to the boat where you are then transported to the hotel. The hotel setting is just out of this world. The rooms/tents were beautiful everything you needed and we had great views from our deck of the elephant pool where they are bathed. Food out of this world. Elephant trekking was a dream come true loved every moment of if. Would 100% return amazing experience don't hesitate on booking this amazing hotel.

Stayed: November 2016, travelled as a couple
1  Thank Woody1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FS_ChiangMai, Director of Rooms at Four Seasons Resort Chiang Mai, responded to this reviewResponded 18 September 2017

Dear Woody1964:

I would like to thank you very much for your comments following your recent visit to our sister property, Four Seasons Tented Camp Golden Triangle, and I am delighted that you had a great time.

Best regards,

Moustafa Khalil
Director of Rooms
Four Seasons Resort Chiang Mai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2017

It's really really sad! This hotel is one of the nicest places i have ever seen. Rooms comfortable, staff friendly, food good. BUT: they didn't tell us that they have construction outside so in our rice terrace room you cannot sleep outside during day. It's really really loud. For a place like this and the money you pay to relax - you want to RELAX. And this is unfortunately not possible during day. Sad.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FS_ChiangMai, Director of Rooms at Four Seasons Resort Chiang Mai, responded to this reviewResponded 18 September 2017

Dear Peter R:

I am very sorry to hear you were disturbed by the noise from our restaurant revitalization and that we failed to minimize its impact on you during your stay with us. Please accept my humble apologies for any inconvenience and disappointment caused.

Although I cannot erase your poor experience with us, I would very much like to speak with you personally so that we can address your concerns directly. I would appreciate if you could reach me at the below email address.

Best regards,

Moustafa Khalil
Director of Rooms
Moustafa.Khalil@fourseasons.com

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Reviewed 2 September 2017 via mobile

The service here is amazing. Truly impressed with the staff here. Our kids were very well taken care of. The atmosphere is beautiful and very private.
Our In room housekeeper is so nice. She was on standby all hours until we all go to bed. Massages are incredible. Definitely will come back again.

Stayed: September 2017
Thank onnalin s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FS_ChiangMai, Director of Rooms at Four Seasons Resort Chiang Mai, responded to this reviewResponded 18 September 2017

Dear onnalin s:

It is a pleasure to read that you enjoyed the resort very much and that the services from our staff were the highlight of your stay.

Thank you for your kind review. We can’t wait to have you back again with us.

Best regards,

Moustafa Khalil
Director of Rooms
Four Seasons Resort Chiang Mai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2017 via mobile

Amazing setting, well trained staff, friendly smiles, great service.

Complimentary yoga sessions by the lake, farmers chorus, signature spa... So many things to relish... Certainly a place to indulge urself...

I love Thai food n I only tried Thai restaurant. Do ask someone there to recommend before u order... Lucy was really helpful n I enjoyed my dinner.

Best resort in Chiang Mai.

Stayed: August 2017, travelled with family
Thank LoreleiCure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FS_ChiangMai, Director of Rooms at Four Seasons Resort Chiang Mai, responded to this reviewResponded 18 September 2017

Dear LoreleiCure:

It is heartening to learn that you found our resort to be the best one in Chiang Mai.

Our team is personally dedicated to giving each and every guest a wonderful memory; I am particularly pleased to read that Lucy made your dining experience at our Thai restaurant especially enjoyable.

Thank you for taking the time to provide your positive feedback. We look forward to seeing you again soon.

Best regards,

Moustafa Khalil
Director of Rooms
Four Seasons Resort Chiang Mai

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Reviewed 31 August 2017

It was simply gorgeous in every aspect. Wonderful. Wonderful. Wonderful. Wonderful. People were very nice and very well recognized each customer. But they have only two restaurants. Thus, if you plan to stay long, foods might be a bit boring.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
Thank 483daeunc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FS_ChiangMai, Director of Rooms at Four Seasons Resort Chiang Mai, responded to this reviewResponded 18 September 2017

Dear 483daeunc:

Thank you very much for the kind comments that you made about the staff and the overall experience during your stay at our resort, it is greatly appreciated.

As for dining venues, although we have only two main restaurants, we continue to improve the dining options at our resort so our guests, especially the long staying ones, can enjoy the variety.

We would certainly love to have you and your family back with us again.

Best regards,

Moustafa Khalil
Director of Rooms
Four Seasons Resort Chiang Mai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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