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“Stay in a real palacio”

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Palacio da Lousa Boutique Hotel
Ranked #1 of 1 Hotels in Lousa
Certificate of Excellence
Aartselaar, Belgium
Level Contributor
97 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Stay in a real palacio”
Reviewed 4 May 2013

Very good hotel; nice spacious and modern rooms. Nice view from the breakfast room. Breakfast buffet with a lot of choce. Salon like in an old palace; ideal for relaxing. I enjoyed also the outside swimming pool.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Schrampa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalacioDaLousa, Guest Relations Manager at Palacio da Lousa Boutique Hotel, responded to this review, 8 May 2013
Thank you very much for your comment. We were very glad.
Hope you can visit us again on your next trip to Portugal.
Best Regards
Manuel Mexia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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321 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Lisbon
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 January 2013

This is quite a wonderful place to stay. The Lousa Boutique hotel was once a real palace. It is still a beautiful emblazoned building and does have a "palace feeling" to it. The common areas are classy and very comfortable. Staff are extremely polite and helpful. Rooms are spotless, comfortable and tastefully decorated. When having your breakfast, which is well served and of good quality, you find yourself in a charming room with a lovely mountain view. The hotel is situated in the centre of Lousã, a nice little town. It is close to the Lousã mountains, where you can enjoy nature and visit several lovely little villages, including some of the Portugal's "Aldeias do Xisto" ("Schist Villages", which mainly consist of lovely, typical houses built in schist). At the end of the day, if you have the opportunity, do enjoy the hotel bar, which is absolutely perfect for a drink.

  • Stayed February 2012, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank spg-san
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalacioDaLousa, Guest Relations Manager at Palacio da Lousa Boutique Hotel, responded to this review, 1 March 2013
Thank you very much for your comment. We are very glad that you have enjoyed your stay with us. Best regards
Manuel Mexia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
BARNSLEY, SOUTH YORKSHIRE
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 September 2012

Friendly, polite staff but I felt a bit sorry for the restaurant staff as they were so wrapped up in trying to be ridiculously 'silver service' that unfortunately the service was a bit hit and miss. Stunning building and stunning furniture and decor in the communal rooms. We had a standard room which lacked the palatial feel unfortunately - even so very clean and comfortable. Beautuful gardens and pool area, very peaceful. Definitely a relaxing place.

Room Tip: I think the superior palatial rooms look out onto the gardens.
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  • Stayed September 2012, travelled as a couple
    • Value
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    • Service
Helpful?
Thank SARASAURUS9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalacioDaLousa, Guest Relations Manager at Palacio da Lousa Boutique Hotel, responded to this review, 3 October 2012
Dear Madame
Thank you for your comments here in Trip Advisor about our hotel and restaurant.
We try every day to improve and provide a better service.
Hope you can stay with us again next time.
Best reards
Manuel Mexia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 August 2012

Apart from some troubles on the checkin (the old story: if it's not written, you didn't ask for it...) the stay was amazing. The hotel has a beautiful view and is located in a really calm place, far from any noise.
Also they mixed the 18th century decoration (the original one) with modern decorations (because they had to expand the hotel to a new building) really well.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bernardoopinto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalacioDaLousa, Guest Relations Manager at Palacio da Lousa Boutique Hotel, responded to this review, 31 August 2012
Dear Sir

Thank you very much for your comments.
Hope to have you again with us on a next occasion.
Best regards
Manuel Mexia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Turin, Italy
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 August 2012

The Melia Palacio is wonderful: you're surrounded by antique furnitures and you feel like you're in the middle of a movie! The room was nice even if a bit small. The place is in Lousa, I'd say "in the middle of nowhere", so if you want to relax is perfect; if you're planning to visit Coimbra you have to consider about 40 minutes of car trip.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gghione
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalacioDaLousa, Guest Relations Manager at Palacio da Lousa Boutique Hotel, responded to this review, 22 August 2012
Dear Sir
Thank you very much for your comment.
We are glad you enjoyed staying with us. Hope you can visit us again on your next trip to Portugal.
Best regards
Manuel Mexia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisbon
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 May 2012

We stayed at this Hotel for our anniversary and it was a very pleasant stay. We stayed in the largest room in the old palace part of the Hotel and the room was very large and comfortable.
Some things needed a bit of TLC (scruff marks on the walls and furniture, stains in the carpet, cracks in the windows), but it was nothing that ruined the overall experience.
The Hotel has a nice garden, with a kids playground, small romantic gardens with water fountains and a nice swimming pool. There is a small part of the garden which is enclosed but the stairs to access it were made of wood and completely broken, and by the looks of the rusty nails coming out, it's been like this for quite a while, which might be a bit of hazard for children.
While I was there I warned the reception about some drinks glasses that were left in the children's playground by other guests, but 2 days later they were still there. I also told them about a minor problem in our bed and they also ignored it.
The view is not that as great as you would expect; the front of the hotel is facing an old town square and the other is open to the valley, but the Hotel is not that high and there's a new urban development that it faces to, with lots of new houses and apartment buildings.
We dined at the lovely restaurant and when our daughters got a bit too much of a handful we asked to be served in our room, which they promptly did. The server was very accommodating and very professional.
Breakfast is served in a very nice room with floor to ceiling windows and is well stocked with great food and drinks, so nothing to complain about there.
The Hotel advertises a lot for wedding receptions so if you're staying there for the weekend, chances are that it will be noisy at night (and the windows in the old palace are single glazed).
Although they provide free Wi-Fi the coverage is not that great and it was impossible to connect to (and this was their best room).
All in all it was a very pleasant stay and it would be perfect if the magament just paid a bit more attention to the well being of guests and the maintenance of the property.

Room Tip: The hotel has two parts, a new refurbished one with better views, and the old palace one, with old r...
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brufig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalacioDaLousa, Guest Relations Manager at Palacio da Lousa Boutique Hotel, responded to this review, 2 June 2012
Google Translation
Boa tarde
Muito obrigado pelos seus comentários. Ficamos muito satisfeitos por termos cumprido com as suas expectativas.
O problema com os degraus em madeira no jardim já está a ser corrigido.
Esperamos por si numa próxima oportunidade.
Cumprimentos
Manuel Mexia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
305 reviews
219 hotel reviews
common_n_hotel_reviews_1bd8 491 helpful votes
Reviewed 17 May 2012

Melia Palacio da Lousa Boutique is absolutely great hotel. I usually avoid hotel which has 'boutique' word in their name claiming (probably incorrectly) that this is excuse to have things done not exactly properly. With Melia Palacio de Lousa this was different - hotel is just perfect. I absolutely loved that. It's not often that I do have such positive impression.

LOCATION
Hotel is located in two connected buildings in the centre of quiet Lousa. Historical and modern combination with nice views, garden, swimming pool and outside sitting area. Few minutes walk to Central Square, church and town hall. From there you can hike to the Lousa Castle and other places. Hotel reception will provide you complimentary maps. There is large car parking on the back of the hotel (longer drive, but then short walk through garden).

CHECK-IN
Reception staff was very kind, professional, efficient and just natural. I loved that friendly approach. I have booked Palace Superior room (#10) for our short stay, so that was in the older part of the building.

ROOM
Room decor is kind of orange-reddish, but very pleasant for your eyes. Warm colours and good quality materials and furniture used to decorate room helps to enjoy your time. Very relaxing option. We had quite nice view over garden, swimming pool and surroundings.
There was very comfortable King Bed (for some could be too hard); there is sitting area and working desk. There is no Wi-Fi in the room (it is in the lobby rooms), but reception is happy to borrow you cable to connect to Internet (complimentary).
Large bathroom was spotless clean (as room and all hotel anyway) and very bright. Warm water whenever needed, fluffy towels and good quality toiletries provided.

PUBLIC AREAS
Hotel has few lounge rooms in palace section. Very elegant and with no sign of dust - I was impressed. It's not happening in "old places", haha. Large, spacious staircase was amazing as well.

BREAKFAST
Buffet breakfast was included in my rate and that was truly stunning. Not like a crazy huge selection, but everything you need to have tasty, local styled breakfast. Staff was very discreet, but always there when we needed them.

CHECK-OUT
Check-out was hassle free and we received as well small bottle of their local liqueur - Licor Beirao. WOW :)

My overall experience was very good and I'd be happy to go back there and stay few more days. Such a peaceful and comfortable place with great people around. I can definitely recommend it you my friends and client (I'm a travel consultant). THANK YOU.

Room Tip: Superior palace rooms are just great.
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank marqoos_pl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalacioDaLousa, Guest Relations Manager at Palacio da Lousa Boutique Hotel, responded to this review, 21 May 2012
Thank you so much for your comments and for the great description you made about us. We are all very proud with your words and It sure helps us to improve and provide every day a better service to our guests.
The photos are also great! :)
Thank you once more and we would really love to have you with us on a next time.
Best regards
Manuel Mexia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Palacio da Lousa Boutique Hotel

Property: Palacio da Lousa Boutique Hotel
Address: Rua Viscondessa do Espinhal, Lousa 3200-257, Portugal
Region: Portugal > Central Portugal > Coimbra District > Lousa
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Lousa
Price Range (Based on Average Rates): £
Hotel Class:4 star — Palacio da Lousa Boutique Hotel 4*
Number of rooms: 46
Official Description (provided by the hotel):
The first boutique hotel in Portugal The Palácio da Lousã is an emblazoned building of the XVIII century. Formerly Palace of Viscondessa do Espinhal, it is classified as Historical Heritage and considered the country’s first Boutique Hotel. Refurbished into a 4-star hotel, Portugal’s first boutique hotel includes 46 rooms in total (23 in the palace and 23 in the new wing), it blends the charm of an historical setting with the highest level of comfort to all our guests. Palácio da Lousã Boutique Hotel Palace is the ideal place to organize your business meetings, conferences, workshops, weddings and other social events. LOCATION Located in Lousã’s historical center, renowned entry point of the Schist Villages Route, the Hotel offers a warm atmosphere with stunning views of the Lousã Mountains. 26 km from Coimbra, 130 km from Oporto Airport and 210 km from Lisbon Airport. ... more   less 
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Also Known As:
Melia Palacio Da Lousa Boutique Hotel Lousa
Melia Hotel Coimbra
Sol Melia Coimbra

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