We have stayed here on several occasions over the last couple of years and always loved it and this time was no different. From check-in to check-out we had amazing customer service. Our room was in the main house and fantastic with large windows looking out to the terrace and the immaculate hotel grounds.
Breakfast was very busy and we did have to queue and then wait to be seated but we were warned of this at check in. Also a sign was placed advising guests that between 9:30 and 10:30 breakfast is very busy - couldn't help but think that if they know of this existing problem why they don't add more staff on at this time as there were tables available but no one to seat us.
A special mention to Pawel who is very knowledgable on the food and drink and is a shining example of what customer service should be like everywhere but rarely is.
Already planning our next visit!
- Official Description (provided by the hotel):
- Ettington Park Hotel, the only AA 4 Red Star hotel in Stratford-Upon-Avon, is set in 40 acres of parkland in a verdant valley with the River Stour meandering through it. Situated just six miles from the centre of the famed home of Shakespeare and just a few miles from the start of The Cotswold Way, this spectacular property is a world apart from the hustle and bustle of contemporary life. Built from six types of Cotswold stone, Ettington Park is furnished with fine paintings and decorated with friezes that trace its centuries of tradition and heritage. This is a country house where historic extravagance meets contemporary comfort. ... more less
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- Also Known As:
- Hotel Ettington Park
- Ettington Park Stratford Upon Avon
- Ettington Hotel Park
- Ettington Park Hotel Alderminster, Warwickshire