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Ettington Park Hotel
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Reviews (1,616)
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Reviewed 18 September 2010

We booked a 2 night stay during the week based upon the TA reviews and the fact the hotel has a pool/steam & suana. On arrival the reception staff seemed more than happy to watch us struggling up the steps with our bags (not a great start).

The executive room itself was nice but definitely not luxury. This kind of sums up the whole hotel, nice but in need of some TLC (there is that faint musty smell of old carpets everywhere).

The staff were varied to say the least, some pleasant, one helpful, several uninterested and one cigarette and booze soaked. It seemed as though the whole team was missing a guiding influence. Even at check out the receptionist couldn't muster the energy to enquire about how our stay had been (almost as if they knew what the answer would be).

The restaurant was equally erratic. There was a large party in a separate dining area, so this may explain some of the issues, but it certainly shouldn't be an excuse for poor service and food quality. One starter was excellent one went back. Both mains were OK but way over priced. The mouse was excellent. The wine was over priced (£35 for a bottle of Bouchard Pinot Noir!).

We had dined at the Lamb in Stratford the night before (absolutely superb service, food and atmosphere) and even with the £15 taxi (each way) it cost less than the meal in the hotel. We don't mind spending out on an expensive meal - as long as you get what you pay for.

We ordered breakfast in the room (left the card on the door the night before) and although the menu card had been taken no breakfast arrived. We called reception to chase it up (30 mins after it was due) and they said it was on its way. We waited another 10-15 mins and chased again. Eventually it arrived but we were due to check out and so didn't have the time to relax and enjoy. The breakfast itself was actually very nice. There was plenty of choice in the buffet and the cooked option was of a high standard.

Overall this could be an excellent hotel. The pool area is lovely, the grounds are nice and the building is beautiful. At the moment the service and the cost let it down.

  • Stayed: September 2010, travelled as a couple
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1  Thank ChrisAndClaireJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2010

My husband and I went to Ettington Park to celebrate our wedding anniversary. We stayed there first on our honeymoon when the hotel we were booked into had accidentally double-booked us and sent us to Ettington Park for one night of our stay. We loved it then and this time, if anything, it was even better. The staff are wonderful. Nothing is too much trouble for them. The surroundings are beautiful and peaceful and you can amuse yourself by playing croquet or tennis outside, or using the lovely pool and spa inside. We had the whole pool area to ourselves, which was great.
Breakfast is substantial and there are little touches like the locally-sources jams and marmalades that make it even better. Dinner was lovely and the candlelit dining room was very atmospheric.
This is a beautiful hotel, in a lovely location and the staff will do what they can to make your stay relaxing and enjoyable. Can't wait to go again!

  • Stayed: September 2010, travelled as a couple
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Thank headinthecloudsUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2010

We stayed at Ettingham Park Hotel from 6th to 8th September 2010 and thought it was perfect. From the moment we arrived the staff were always on hand, friendly and nothing was too much trouble. Our rooms were large with everything one would expect from a 4 star hotel and more. The food in the restaurant was delicious and well presented and the setting was just breathtaking. I would definately recommend this hotel if you want a quiet and elegant stay in beautiful surroundings.

  • Stayed: September 2010, travelled with friends
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Thank Travellingnow35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2010

We felt the location and setting was lovely but the hotel did not live up to expectations. Bed was rock hard and executive room 'functional' rather than luxury. Food acceptable, wines overpriced. Felt hotel was like a ship without a rudder. No Management visible!
We are ex-hoteliers and widely travelled.

  • Stayed: July 2010, travelled as a couple
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Thank CarolineEastPreston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2010

I booked a night at the Ettington Park for my boyfriends birthday. We stayed on the DBB champagne and canapes offer. I was expecting something pretty special having seen all the pictures and descriptions of this hotel on various websites but nonetheless I was a little anxious that the stay was going to be as special as I hoped. On arrival I was very pleased...Everything was at it looked in the pictures - just beautiful! We had a lovely room with a fantastic view of the chapel. We spent some time exploring the grounds and then took a dip in the pool. However little did we know but the best was yet to come! Our evening in the hotel was fantastic. The food was delicious. I have a very healthy appetite and I found the portions to be fine (unlike some reviews on here). However, it has to be said that the staff were the ones who made the evening what it was. Nothing was too much trouble, so accomodating and made my boyfriend's birthday everything I had hoped it would be for him! We enjoyed after dinner drinks in the magnificant bar area...the setting is just so special. Thank you to all the staff at Ettington Park, you really did a lovely job. I can't wait to return!

  • Stayed: August 2010, travelled as a couple
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Thank BerkshireHappyGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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