This was a lovely hotel with lovely staff. The reception, public areas and restaurants were spotless and very pleasing, the rooms immaculate and very impressive. The only slight negative was the prices in hotel for food and drink though the latter was dealt with by the purchase of the silver plus drinks package. The only disappointment was the catering: though beautifully presented throughout the restaurants the quality of the food was not 5 table. When we finally managed to book the Italian, we found many of the tables empty, supposedly reserved for Red Level guests who can just walk in and not have to book. This tends to make you feel like a second class citizen and seems totally inefficient and unfair. It is the same in the Ocean Grill, the Market Place and for the BBQ. The pool areas were very well maintained and spacious without the mad rush to get a sunbed which was very welcome. The sports facilities and the fitness staff were excellent. The entertainment was excellent but more use should be made of the open piazza area as on holiday you don't want to sit in an inside theatre you want to be outside in the warm air.
- Official Description (provided by the hotel):
- The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more less
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- Also Known As:
- Gran Melia Palacio De Isora Hotel Alcala
- Gran Melia Guia De Isora
- Palacio De Isora Gran Melia
- Gran Melia Palacio De Isora Resort & Spa Tenerife/Guia De Isora