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“Great place to stay for a young family”

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Ramada Resort Diamond Beach
Ranked #1 of 2 Hotels in Diamond Beach
Sydney
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great place to stay for a young family”
Reviewed 24 January 2014 via mobile

After a very hectic 2013 we wanted a week away from it all! Ramada Resort was the perfect place for our family of five (boy aged 8 and girls aged 5 and 4).

Diamond Beach is a quiet beach probably because it is not patrolled but who needs a patrolled beach to build sandcastles, collect shells, walk along the sand and be chased by the waves as they hit the shore. There is a lovely patrolled beach 10 mins drive at Black Head. When we visited Black Head beach the waves were gentle rolling waves, good for young swimmers. There is also a good shopping centre at Black Head, with a supermarket, great butcher, bakery and coffee shop with good coffee. We also visited Forster about 20 mins South - the waves were good for boogie boarding! Forster did however make me appreciate the tranquility of Diamond Beach.

There are 2 pools at the Resort but the resort style pool on the beachfront is perfect for young swimmers. One end has a beach style entry which then meets sweeping steps, a walkway bridge crosses the middle of the pool and the other end is a deeper more traditional style pool. Our kids loved this pool and we made at least two visits to this pool every day of the holiday. The pools were very well maintained.

The Resort also had a great tennis court and good areas for the kids to ride their bikes. Our 5 year old perfected riding her new bike! The kids also enjoyed an afternoon at the kids club (which was free), parents enjoyed a massage at the Spa on site. The on site Cafe beautifully positioned on a pond with fish and tortoise (which the kids were allowed to feed) was convenient and we enjoyed a good coffee from the Cafe every morning, and had a delicious pizza from the Cafe which we ate on the beach on our last night. During our stay we saw two owls perched in a tree opposite our villa, a couple of wallabies and a massive lizard.

The villa was perfect for a family - it was clean and comfortable. The kitchen was small but we didn't plan on cooking any gourmet meals on holiday and we used the BBQ most evenings - it also had a dishwasher. We especially liked the fact that you could park your car next to the villa which made unloading and loading efficient. The villa also had a deck at the front, equipped with a weber BBQ and outdoor setting. We enjoyed a couple of drinks on the deck every evening.

The only negative feedback would be that the blinds did not completely block out the morning light. Our kids rise early anyway but we hung some towels over the windows, which helped. Ants were a small problem but very manageable provided we cleaned up after cooking and regularly removed our rubbish.

The staff at the Resort could not be more helpful - one searched the filter boxes at the pool for a lost pair of googles as soon as we asked if any googles had been handed in. The guests at the Resort were friendly and the Resort seemed to attract a good style of person. Many said that they had stayed previously, others, like us, said they would be back again.

Stayed January 2014, travelled with family
Helpful?
1 Thank Rebecca T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamgr, Manager at Ramada Resort Diamond Beach, responded to this review, 29 January 2014
Thankyou Rebecca for taking the time to write a review following your recent stay.
We are so glad to hear that you and your family had such a good stay and we look forward to you having an equally enjoyable time when you next visit with us.

Kind Regards
Matthew Wooldridge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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280 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • Any
English first
Lithgow, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 January 2014

My family and I stayed at Ramada over the Xmas period 8 nights.. We were looking for a nice quiet holiday away from the hustle and bustle and that is exactly what we got...Although the accomodation was fully booked out... The location is about 5 minutes away from the closest supermarket.. Twenty minutes to Forster and Twenty minutes from Taree if you are after big shopping centres... We had a two bedroom Spa Villa... The accomodation was clean and well thought out... The floor maybe could do with a new hit of laquer... Otherwise all was great... Our BBQ stopped working second day in and very promptly a new one was delivered by two young polite male workers.. The pool areas are lovely... The resort style pool was beautiful although we preferred the deep pool need reception... My daughter received a motorised Scooter from Santa and I had no problem letting her ride this around the park... The beach is beautiful but not for swimming... There was a patrolled beach two minutes down the road.... Staff were always lovely and very helpful... Great relaxing stay...

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Isabel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 December 2013

My family and I were meant to stay there for 5 nights but we left on the third day. It was disgusting!! Ants were found in our bed, everything was greasy including floor, no coffee table, the couch was tiny not even my 9 year old daughter got lie down on it. Bad service eg. we called reception to tell them about the ants and they sent a man to come and put some poison, he said he will call back to check if the ants are still there but he never did. The ants didn't leave and more arrived. Very disappointed in how much it cost and we got nothing out of it!!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank diana a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Diamond Beach hotels

Sydney
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 December 2013

Recently and previously stayed at this resort both times in low season. Very peaceful and tranquil. We stayed with small children and although the resort is not in the hustle and bustle the children were entertained with the pool the beach and the playground for hours. Great facilities in the beach house to cook and prepare meals. It is a bit of a drive to the nearest restaurants.
My only complaint is the window coverings were silver and noisy and rusty ( hard not to be there) but no soft window coverings so once the sun was up so were the children. Oh and the beds are quite firm.
Enjoyed our stay.

Room Tip: If you can afford it the beach houses are amazing value for money especially if more than one family...
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EY2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blaxland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 November 2013

My family stayed at the Ramada Diamond Beach Resort in early Nov 2013 and will be back again. As with any location there is good and bad depending on you point of view. If you are after loads of outside activies then look elsewhere but if you want to remove yourself from the hussle and bussle of life then at the Ramada you "COULD BE ANYWHERE". They have 2 great pools, a kiddies play area, bike hire and the nearby beach is more of a sufers beach. The local shops are near enough not to be a hassle if you need supplies and all the locals are extremely freindly in a natural way not at all fake, which makes the trip to the shops a pleasure. If you have a family and want to unwind then this is the place to be. Thank you Ramada Diamond Beach Resort.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hallidays Point, Australia
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 October 2013 via mobile

I stayed here the night before my wedding and the night of it. The apartment was lovely and the location was fantastic but it just didnt feel special.
Given that it was our wedding night it would have been nice to be acknowledged as newlyweds eg. Sparkling wine or rose petals etc but there was nothing and we had let them know of the occassion. Reakfaat the next morning was absolutely rubbish. $20 for a nearly empty buffeet and coffee took over 20 minutes to come out. What was meant to be a lovely catch up with our friends and family was quite disappointing. I would recommend the spot for the stunning location but dont have high expectations about the service.


Stayed October 2013, travelled as a couple
Helpful?
1 Thank Liadl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Green Point, Australia
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 October 2013

After reading previous reviews was a little worried on what to expect. But on our arrival we were pleasantly surprised. We arrived after office hours with information that our villa key was at the bar with all instructions. We stayed in a 2 bedroom spa villa close to the large pool and beach. On entry we found it clean, fresh and inviting. 2nd bedroom had two single beds instead of king as requested but was quickly addressed by manager on the night. We were then given 2 bottles of complimentary wine for the inconvenience which I can assure there was none. We had a little trouble with the burner on our weber bbq but were still able to cook our dinner that night. Mentioned it the next day to a housekeeper just to have it checked to use again and a few hours later a lovely young lad turns up with a brand new weber ensembled and ready to go. Cooked our lamb and chicken perfectly.
The resort was at 100% capacity being the school holidays and as 4 adults we thought loads of children could be the end of a relaxing laid back weekend. But this was not the case. The villa's were well spaced and the grounds and facilities were clean and well maintained. The bar and restaurant were pleasant and adequate. Meal very enjoyable.
Nothing was to much trouble for the staff and Ramada should be honoured to have such a pleasant efficient team working for them.
As with any self contained accommodation it's not like home but you just need to adjust and it all works out okay. Along with our friends we had a lovely 3ngt stay and I would return again. Next time bringing more friends as it was such a lovely weekend relaxing/beach walking and chatting.
Sorry for filling up the recycle bins daily.

Room Tip: Spa villa close to large pool and beach good position if you like to listen to the ocean at night.
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
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Helpful?
1 Thank kez247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Resort Diamond Beach

Property: Ramada Resort Diamond Beach
Address: 357 Diamond Beach Rd, Diamond Beach, New South Wales 2430, Australia (Formerly Australis Diamond Beach Resort & Spa)
Region: Australia > New South Wales > Diamond Beach
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Diamond Beach
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ramada Resort Diamond Beach 4*
Number of rooms: 52
Reservation Options:
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Also Known As:
Australis Diamond Beach Resort And Spa
Australis Diamond Beach Forster

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