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“VERY RUDE OWNERS!”

Ingenia Holidays Avina
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Ingenia Holidays Avina
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 35 helpful votes
“VERY RUDE OWNERS!”
1 of 5 bubbles Reviewed 19 November 2013

I have never in my life stayed at a place where the staff were rude like this! I will NEVER go back and it was overpriced for what it was. They are money hungry and look at any excuse to charge you, the cabins are disgusting and if you dont clean them to their standard theyll charge you $30 for cleaning!!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
35 Thank katalana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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98 reviews from our community

Traveller rating
    29
    20
    22
    9
    18
See reviews for
51
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5
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Logan City, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 25 September 2013

We towed our caravan down from Queensland to visit family in Windsor and stayed at this excellent tourist park. The property is set on 50 acres in a semi rural area and is very quiet. Because we booked for two weeks we were located in a newer area overlooking two dams which was so relaxing. The whole park is manicured and the cabins looked well maintained and, although our caravan is self contained, the amenities looked first class with a fabulous large swimming pool. Most caravan sites have ensuites and our site had water, power and sullage point. The staff are really friendly and helpful and have a vast knowledge of the area. It is a family owned and run park and we would highly recommend it to anyone visiting the Hawkesbury area.

  • Stayed September 2013, travelled with family
    • Value
    • Location
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    • Service
Helpful?
2 Thank Graham C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mudgee, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 August 2013

I was attending a conference in penrith and decided to spend a couple of days checking out the surrounding areas. This holiday park is tucked away in a rural area and is lovely and quiet. The staff were fantastic and very helpful with my exploring of the area. I stayed in a smaller cabin this trip, but will book one of the villas by the pool on my next trip to the Sydney area.
The cabin I was in was clean, and very comfortable.

  • Stayed July 2013, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Jackie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
1 review
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 bubbles Reviewed 23 May 2013

We were over extremely charged for poor quality accomodation and spoken down to by extremely rude staff named Kim the cleaner (I asked her name). I said to Kim that we are leaving after she raised my voice on me and her answer was "Good" in loud voice. We tried to report to the receptionist but guess what? The woman at the reception was absolutely rude. We regret that we stayed there. We will never ever stay at this low class establishment ever again. Be warned!!!

  • Stayed April 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
44 Thank Ann W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Vineyard hotels

Schofields, New South Wales, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 May 2013

My partner and I took the children for a weekend away. We spent the extra money for the 2 bedroom spa villa. What a nice room. We had everything we needed in the cabin and then some.
Our linen was fresh and clean, the room was clean and tidy and very nicely decorated. The children and I spent the day at the pool, and then wandered around the park to see the farm animals. The restaurant was open to the public since it was a Friday night and the meals were reasonably priced. The portions were just right, and my partner is a big eater and he was full after finishing his dinner.
We will stay here again as it is close to Sydney but a very quiet getaway.

Room Tip: For families the villas are wonderful.
See more room tips
  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Koala828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 7 May 2013

We have stayed at this holiday park previously and have returned again, simply because of the location and the peace and quiet, close enough to all major shops and far enough from suburban noise. My husband and i are "grey nomads" and travel frequently, we are always made to feel welcome when coming to this park,thanks.

Room Tip: We can recommend spending the extra $10 for an ensuite site so you have the convenience and privacy...
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank joyce s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiama, New South Wales, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 May 2013

With no notice, i stopped in on my way through as i was away on a business trip, i found the staff were more then helpful. The room was self contained, neat, tidy & cosy. Couldnt ask for amyhting more. There is even a reasturant, which i found very affordable & great food!!

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ingenia Holidays Avina

Property: Ingenia Holidays Avina
Address: 217 Commercial Road, Vineyard, Blacktown, New South Wales 2765, Australia
Region: Australia > New South Wales > Greater Sydney > Blacktown > Vineyard
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 1 Speciality Lodging in Vineyard
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ingenia Holidays Avina 4*
Official Description (provided by the hotel):
Tourist accommodation, in a tranquil rural setting 45kms from Sydney. We offer caravan sites, ensuite sites, Villas, Cabins, Motels, Homesteads, Lodges, and Bungalows, great for group accommodation, sports team accommodation and family accommodation. Enjoy, Tennis,Golf Putting Green,; our Resort Style Swimming Pool & Heated Spa. Local Attractions Parklea Markets, Featherdale Wild Life Park, Hawkesbury Paddle Wheel, Rouse Hill Town Centre. Major Sporting Venues, Sydney, Parramatta, Penrith, Blacktown, The Hills and The Hawkesbury Sydney Olympic Park Homebush, Blacktown International Sports Park - home of the AFL Giants, Eastern Creek International Raceway, Penrith Regatta Centre, Sydney Polo Club Richmond, The Hawkesbury River boat racing, Hawkesbury Horse Racing, just to name a few,close to the orbital & freeways, M2, M4,M5 or M7, ... . ... more   less 
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