I have been visitng this restaurant since it opened 14 years ago as a frequent visitor to Nelson.Last week I ordered the 'succulent prawn salad'. The prawns were soggy defrosted small prawns with a bit of lettuce and a tasteless dressing. 3/4 of the prawns had the black vein still in the prawns. I find this unacceptable, I do not want to eat this black vein and left most of my lunch. I mentioned it to the staff and to their credit I was offered a coffee, wine or dessert, none of which I wanted. When I was paying and was asked if I enjoyed my meal I again mentioned my disappointment. She spoke to the chef who said 'they had sold at least 6 that day and had had no complaints'. I was not looking for a refund but am not happy with the chefs attitude, and I will not be returning.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.