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Sylvia Resort Komodo
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Reviews (383)
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Reviewed 27 June 2014

We stayed at the Sylvia Resort Komodo and it was wonderful, we were picked up from the airport as requested and then went to the hotel. The road to the hotel was very bumpy and very slow but that didn't bother me. We were shown to our rooms that had a fridge, tv, safe and the ac was put on for us. The room was a garden room and it was lovely, clean and well maintained. The pool was clean and a nice temperature. The dining area has an amazing view although can get pretty hot. Wifi only works in the dining area/ Lobby. The service from the staff on a whole was great although there were hit and miss times when it came to language barriers, We never ventured back into town and decided to just chill at the hotel. We used the speed boats to go to Rinca and Komodo and it was amazing. They were very good at catering to my dietary requirements and nothing seemed like a hassle. The beach in front of the hotel is nice but as you wander down it the rubbish is apparent..all and all I loved it!

  • Stayed: June 2014, travelled as a couple
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3  Thank jengiraffe22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel N, Guest Relations Manager at Sylvia Resort Komodo, responded to this reviewResponded 30 June 2014

Dear Jen,

That was really pleasant to accomodate you in great way during your holiday at Labuan Bajo.
We always do our best on maintaining our resort to make guests feel comfortable and enjoy.
And we are trying to improve our staffs quality to solve the language barriers, it was our responsibility as part of our hospitalities.

Thank you for staying with us. Hope that Sylvia Resort remains great memories for you and all your beloved friends/family.
We are waiting forward for your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2014

Bad road to the hotel, poor food and service is difficult. Hygene not hotel standard. But the rooms are spacy, great bed and good shower, wonderful bay. For nice meals go to adjecent hotels. Wifi only poorly available in the lobby.

Room Tip: Ocean view is nice.
  • Stayed: June 2014, travelled as a couple
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Thank Tuniekje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel N, Manager at Sylvia Resort Komodo, responded to this reviewResponded 2 July 2014

Dear Tuniekje,

Thank you for your precious time to pen a valuable feedback on your recent stay with us.
We have noted all your points regarding our food, hygiene, and wi-fi facility. We will have further discussion to solve above matters and keep up our improvements.
I am so happy to know that you had a wonderful experience during your stay with us. Your numerous points of kind words will be definitely cheer our staff to keep up the good work.
I do hope that this experience has not and will not permanently tarnish your opinion of us.
I would very much look forward to the pleasure of welcoming you back again at the resort.

Best Regards,
Renata Suryaputra

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Reviewed 21 June 2014

we stay in Sylvia Hotel for 3 days. awesome and very good view. Pick up from the airport is on schedule but, little bit bumpy road in 5 minutes before you come to hotel.

New rooms, simple, very clean, and wide screen television. Good view and food from restaurant, complete breakfast and staff is very friendly and helpful.

They arrange boat to Rinca island and Komodo island is awesome. very easy and reasonable price. the boat has 4 seat capacity and very fast.

Tips : when you want to go to the town you need to booked your shuttle car long time before. because i see the shuttle car is very busy. 50K is a good price to one way shuttle and 100K for return. cheaper than taxi in town

  • Stayed: April 2014, travelled as a couple
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1  Thank 790ART
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel N, Manager at Sylvia Resort Komodo, responded to this reviewResponded 1 July 2014

Dear 790ART,

Thank you for posting your review on Trip Advisor after your visit to Sylvia Resort, Labuan Bajo.

We are appreciative of your repeated visits and happy to read that you are pleased by the level of service, accommodation and facilities at our resort. It is wonderful to read that you felt like royalty and enjoyed your holiday here.

Thank you for having stayed with us again, and we all look forward to the opportunity of welcoming you home to Sylvia Resort in near future.



With kind regards,
Renata Suryaputra

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Reviewed 18 June 2014

On first glance, the hotel is magnificent; a private beach, clean rooms with a big bed and an infinity pool. However there are so many things that are missing. Firstly the road to the hotel is so terrible, the only method of transportation is the hotel cars. Unfortunately these stop at 10pm at night so you are left stranded in Labuan Bajo. Even with the promise of cars before 10, the hotel is very difficult to get through to and you could still be left in the centre with no way of getting home. There are insects and bugs throughout the hotel and the restaurant service is extremely poor. One morning we noticed a plate on the breakfast buffet that was crawling with ants. One of the staff came past noticed the plate and did nothing so we had to ask for it to be taken away. Hygiene is not a priority for the hotel. Overall we were very disappointed with the hotel and our stay as it has so much potential.

  • Stayed: May 2014, travelled as a couple
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1  Thank Leah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014

a great escape for relaxing. nice hotel, nice room, nice view and perfect sunsets. hotel staff are so helpful and friendly.. i was stay there for 5 nights and sleep well. the only problem is about the way to get there. if there's no rain its fine but when its rain, hmmmm might be better you not going out.
we rent a motorbike there, 75K/day but you may negotiate for 60K/day. pick up service 50K/way to town, with very nice driver. we do canoeing to the small island face of the resort. well, so so much love this hotel, we will back soon to Labuan Bajo and to Sylvia Resort.

  • Stayed: March 2014, travelled as a couple
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4  Thank deedianita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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