I had to travel to lausanne, Switzerland for business. It was my first time at that area and i had no idea what would be the most convenient option to stay. Considering the location to my head office, The Union Hotel was the closest property to chose if i wanted to save time in a cab while getting up to the mountains. Being a hotelier with 12 years experience in the industry and staying only at upscale hotels lately, The Union Hotel was a bit of a shock for me and interesting experience. Probably 3 stars local hotel is exactly what its suppose to be in the Europe. But i am not ready to repeat the same adventure again. I do not speak french, but staff doesn't speak any English. Fair enough, they were not arrogant at all and tried their best to communicate to satisfy my needs. Main door to the hotel is locked at 11 pm. No reception, no security etc. If you came at midnight from your dinner and forgot the pink paper with the code, you are stuck outside. No room service. On Sundays hotel restaurant is not working. I arrived Sunday afternoon, super hungry after my flight, the nearest place to get hot food was a city center (20 mins by metro), shocking for someone spoiled with Dubai lifestyle when you can eat out 24/7 and order Chinese/Lebanese/whatsoever same 24/7. So food always been an issue. Breakfast was quite poor even for 3 star hotel. However coffee was excellent. I was happy to see the daily housekeeping service though. All in all, its a budget accommodation option where you should not expect much but a clean bed and hot shower. Next time i better spend more on taxi, but stay closer to the city center to be able to move around more.
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