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“Interesting experience”
Review of Hotel Union

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Hotel Union
Ranked #1 of 1 Hotels in Epalinges
Dubai, United Arab Emirates
Level Contributor
106 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Interesting experience”
Reviewed 27 January 2014

I had to travel to lausanne, Switzerland for business. It was my first time at that area and i had no idea what would be the most convenient option to stay. Considering the location to my head office, The Union Hotel was the closest property to chose if i wanted to save time in a cab while getting up to the mountains. Being a hotelier with 12 years experience in the industry and staying only at upscale hotels lately, The Union Hotel was a bit of a shock for me and interesting experience. Probably 3 stars local hotel is exactly what its suppose to be in the Europe. But i am not ready to repeat the same adventure again. I do not speak french, but staff doesn't speak any English. Fair enough, they were not arrogant at all and tried their best to communicate to satisfy my needs. Main door to the hotel is locked at 11 pm. No reception, no security etc. If you came at midnight from your dinner and forgot the pink paper with the code, you are stuck outside. No room service. On Sundays hotel restaurant is not working. I arrived Sunday afternoon, super hungry after my flight, the nearest place to get hot food was a city center (20 mins by metro), shocking for someone spoiled with Dubai lifestyle when you can eat out 24/7 and order Chinese/Lebanese/whatsoever same 24/7. So food always been an issue. Breakfast was quite poor even for 3 star hotel. However coffee was excellent. I was happy to see the daily housekeeping service though. All in all, its a budget accommodation option where you should not expect much but a clean bed and hot shower. Next time i better spend more on taxi, but stay closer to the city center to be able to move around more.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Inna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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89 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
173 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 10 December 2013 via mobile

I just stayed at Hotel l'Union for the second time and they were both pleasant, hassle-free experiences. I had a business meeting at a nearby university so to me the location was perfect. Also, there is a subway station beside the hotel making it very easy to go to downtown Lausanne. The rooms are comfortable and functional, the breakfast buffet has a reasonable spread... I did not give the hotel a better rating because the service is pretty average. Staff members do not smile at all and do not seem happy or welcoming. The prices are fair. If you do not want the fuss, just a "out in the morning, in in the evening" deal this could be the hotel for you.

Stayed December 2013, travelled on business
Helpful?
Thank cpc_27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Budapest
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 October 2013

This small hotel is at the end of the subway line of Lausanne - which makes it easy to reach yet it is a bit far from the inner-city. Unfortunately it is right next to a busy intersection and the noise comes in. Otherwise the service was very friendly, the room was comfortable, quite large in fact.

Room Tip: If you can ask for a room looking inwards.
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank juditalma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado Springs, Colorado
Level Contributor
66 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 13 June 2013

I had the occasion to stay at the Hotel Union in Lausanne for a weekend and I thoroughly enjoyed the experience. The decor was eye-catching and full of artifacts to view and to appreciate. Th location is directly across the street from a metro station, so it was very easy to get to the hotel, and also very easy to get on the metro and to travel anywhere from Croisettes to Ouchy. The rooms were very clean, the Wi-Fi worked without problem, and the food in both the Restaurant and the Bar was very good. I would enjoy staying there again in the future. The only down side to the stay was that the rooms were warm, due to the weather. However, fans from the front desk were available.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bruce H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marathon, Greece
Level Contributor
311 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 12 June 2013

this hotel is the best choci if u like to visit Lausanne because is in quiet suburb directly out from croisettes metro station, the recepcion working only in a day until 20.00;
you have to choose room behind because the rooms infront have a lot of noisy from the road and are very hot too from the sun early early morning.....

Room Tip: choose room behind the road....so noisy infront
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MariaM3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 May 2013

I stayed here in the month of April for business and was very much impressed by this wonderful property. Everything here was excellent and exceeded all my expectations. Rooms were quiet big, spacious and well-appointed with luxurious things. Bed was very comfortable and pillows were good. All the meals included a great variety and were delicious too. Staff is very helping and co-operative. Highly recommended.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Alfred, South Africa
Level Contributor
104 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 26 March 2013

Stayed here for a week on business and was not disappointed. The hotel is a typical family owned three star hotel with not too many fancy features but a lot of cozy elements and good value for money.

Room was quite small but spacious enough when you are out most of the day. The rooms are definately not new, but also not worn out. If you can take a room on the backside of the hotel as there is a bit of noise coming from the road (if you like to sleep with the windows open). Housekeeping was very consistent and also the laundry service worked well.

Breakfast was fine, though I was longing for eggs at the end of the week. They served yoghurt, milk, muesli, ham, cheese, jam, croissants and bread. Coffee comes from an old school peculator which is guaranteed to wake you up... ;-). The pub connected to the hotel has a nice mix of locals and hotel guests and the beer was great.

Staff was friendly and accommodating throughout. The only real frustration was that my keycard did not work properly for quite a few times which required me to go down to reception to have it reset. I would definitely come back here though especially given the price, which is a fraction of most hotels in Lausanne.

Room Tip: The rooms on the road side of the hotel are somewhat noisy when you want to sleep with the windows o...
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank woudo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Union

Property: Hotel Union
Address: chemin des Croisettes 2, Epalinges 1066, Switzerland
Region: Switzerland > Canton of Vaud > Epalinges
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #1 of 1 Hotels in Epalinges
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Union 3*
Number of rooms: 42
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