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“Great stay!”

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Quality Inn Valley Suites
Ranked #8 of 13 Hotels in Spokane Valley
Certificate of Excellence
Reviewed 16 August 2013

Staying here was an outstanding experience from the beginning - making the reservation, checking in, dining, etc... Every single person we came in contact with was friendly, personable and wanting to help in any way they could. The rooms were clean and comfortable and there were many extras included in the reasonable price. Mondays through Thursdays include evening appetizers which were more of a meal - hotdogs/hamburgers on Wednesday and nachos on Thursday as well as complimentary beverages. Cookies and milk are served in the evening and you can take advantage of a complimentary 5-minute massage, not to mention the nice breakfast with eggs made to order. The hotel is located right off the freeway so it was easy to find and a quick, short drive to many area attractions. I would highly recommend this hotel!!

  • Stayed: August 2013, travelled with family
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1  Thank fluteandstrings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this reviewResponded 20 August 2013

Thank you for your detailed review of our property!

We are very proud of our guest rooms and the amenities they offer. Your review represents so many of the things that are important in a hotel: great product, great service, and a convenient location. The property is great, but it is the staff that make or break a stay at any hotel. I am so glad you found every single employee to be so friendly and helpful.

Thank you for your business. We look forward to seeing you soon!

Best regards,
Jeff Fiman
General Manager

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Reviews (302)
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155 - 161 of 302 reviews

Reviewed 15 August 2013

This is a great hotel, and what makes this a great place are the people. After driving for several hours we checked in to this property. We were told about a complimentary nacho bar and complementary beer or wine!!! REALLY!?
Now, the nacho were ok and free…but also was the beer.
Front desk team was extremely helpful and friendly.
The two girls working the “nacho bar” Laurie & Crystal were AMAZING, so very helpful and wanting to genuinely wanting to please each guest….very well done
Oh yah…also there is a full complimentary hot breakfast…WOW

  • Stayed: August 2013, travelled with family
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Thank foody2694
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this reviewResponded 20 August 2013

Hello, and thank you for your amazing comments!

We are very proud of what we offer here at the Quality Inn Valley Suites. We do offer one of the best free breakfast buffets one can find in a hotel, offering eggs, sausage, biscuits and gravy, and waffles. That's on top of everything you would expect from a "continental" breakfast!

I'd also like to thank you for your great comments about our staff. From the front desk and food service staff to the housekeepers and maintenance staff, everyone here is courteous and helpful. I will be sure to let Laurie and Krystle know about your wonderful comments and the impact they personally made on your stay with us.

I hope you find yourself in Spokane again soon. Please visit us again if you do!

Best regards,
Jeff Fiman
General Manager

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Reviewed 4 August 2013

This was a lovely place to stay with many "extras". Monday-Thursday, they have a free wine and snack for guests. As well, there is a massage lady giving free 5 minute massages (or longer if you would like to book her. A nice treat! The pool was nice for our family and the rooms were clean and quiet. The front desk and housekeeping staff was friendly and very accommodating. The only thing is there is not really an in house restaurant, but a great little Mexican one nearby. The complimentary breakfast was nice and they even had "eggs to order", which was a nice touch (although the lady making them was a bit surly). The hotel was very clean, rooms were nice and we enjoyed our stay very much!

Room Tip: The elevators are not well marked and in an odd location.
  • Stayed: August 2013, travelled with family
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Thank cvee16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this reviewResponded 6 August 2013

Thank you so much for your wonderful review! We enjoy providing our guests with a full hot breakfast, a Manager's Reception Monday-Thursday, and complimentary cookies and milk every night. Lynda, the massage therapist, is a great asset to our hotel! We are lucky to have a couple great restaurants within walking distance of our hotel and I am glad you enjoyed your meal. Thank you again for staying with us and we look forward to your next visit.

Best regards,
Jeff Fiman
General Manager

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Reviewed 31 July 2013

I'm quite the picky person when it comes to hotel - so staying at Inn's was not my idea of a good time when my parents recommended us sleep overnight for a stop over. "Just for sleeping only" my parents said.

We got a room that opened to the outside as well - which was a bonus for our dogs and of course packing and unpacking for the late night stop over.

The beds were clean and the staff were super. We paid a very well priced $110 for this room, booking last minute and had a great sleep on their beds. We woke up to a standard breakfast buffet which was included in the cost of the room.

Would highly recommend to anyone!!

Room Tip: Loved the outdoor access on the main floor suites!
  • Stayed: July 2013, travelled with family
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Thank Sunjoyjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this reviewResponded 6 August 2013

Thank you so much for your review! I am so glad that you were willing to give us a chance! Many of our dog friendly rooms do have outside entrances which makes traveling with your pets even more convenient. I am so happy you enjoyed your stay and we hope to see you the next time you travel through Spokane.

Best Regards,
Jeff Fiman
General Manager

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Reviewed 31 July 2013

Based on this hotel's high Trip Advisor rating I was expecting better. When we checked in, the air conditioner in the room had been turned off so we were greeted by the humid smell of sweaty socks. The room gradually cooled down but never totally lost the smell. The security lock on the door was broken. Carpets, walls, switches, etc. are very well worn. However, the beds were comfortable and clean. Generally, the room seemed clean enough. The rate was good but we still chose to check out after one night.

Stayed: July 2013, travelled with family
Thank albertamom23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this reviewResponded 6 August 2013

Hello! Thank you for taking the time to write this review.

I appreciate both the positive comments you've made, and the honest remarks about your impressions of our hotel. Our goal is to always exceed expectations and comments like your's keep us informed on what improvements are most important to our guests. I did notify maintenance and housekeeping about the security lock and the unpleasant smell of the room. We will have these addressed immediately.

We do have a huge renovation scheduled to start this fall and I hope that you get the chance to come stay with us again. Please call and ask for me the next time you find yourself traveling to Spokane.

Best Regards,
Jeff Fiman
General Manager

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Reviewed 22 July 2013

Wonderful experience here for my mom and her sister who attended a funeral. They are a bit older and I worried about sending them to the city without much knowledge of the area. They were very impressed and thankful to the entire staff for their great care of them and my sister-in-law who accompanied them. Thank-you for looking out for them.

  • Stayed: July 2013, travelled with family
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Thank wildwomenonwine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this reviewResponded 24 July 2013

Hello, and thank you for your review.

I'm sorry to hear that solemn circumstances were the reason for the visit, though I am so glad to hear that we did a great job taking care of your family. I do hope that you find time to visit Spokane just for the fun of it, and I hope that we can host you then!

Best Regards,
Jeff Fiman
General Manager

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Reviewed 22 July 2013

We stayed two nights here and had a wonderful time. The staff on the front desk were friendly and helpful. Our room was very spacious and clean. The pool area was also clean and attractive. The pool temperature was very warm. If you had little children the pool temp. would be ideal. Breakfast was standard buffet fare. The two ladies who kept the area stocked were always busy. Fresh sausages and scrambled eggs were constantly being brought out. The property itself is nicely situated between the Spokane Valley Mall and downtown Spokane. I would highly recommend this motel to anyone staying in the area.

Room Tip: We had a room facing the inner courtyard. It was very quiet and cool.
  • Stayed: July 2013, travelled as a couple
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Thank Sandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeffFiman, General Manager at Quality Inn Valley Suites, responded to this reviewResponded 24 July 2013

Thank you so much for your comments!

Your review represents so many of the things that are important in a hotel: great product, great service, and a convenient location. The property is great, but it is indeed the staff that make or break a stay at any hotel. I am so glad you found our front desk and breakfast bar employees to be so friendly and helpful. Of course, we couldn't do what we do without our housekeepers and our engineers as well.

Please be sure to come and visit us again when you are in Spokane. We promise to deliver another great stay!

Best Regards
Jeff Fiman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn Valley Suites

Address: E. 8923 Mission Ave, Spokane Valley, WA 99212
Phone Number:
Region: United States > Washington > Spokane Valley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Spokane Valley
#6 Business Hotel in Spokane Valley
Price Range: £59 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Valley Suites 2.5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Quality Inn Valley Hotel Spokane Valley
Quality Inn Spokane
Spokane Quality Inn

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