This was our second stay at HIE Spokane Valley and it will not be our last. We have chosen this hotel for its central location to shopping and easy access to the interstate for hitting Silverwood. And to boot, the facilities are perfect for any family. With welcome receptions, milk and cookies, suppers, it's hard to beat. Yet this time, our experience went through the roof. We arrived on a Monday night to a great supper (and cold beverage) and stayed the following 3 nights. Some family met us there for a mini-reunion. Two of the families had celebrations during the time we were at the hotel. A 40th b-day and a 20 wedding Anniversary on the same day. At the front desk, a couple of us requested information about getting a cake, party stuff and a place to eat. It was from that moment, our stay will never be forgotten. The front desk staff moved into high gear. They knew we were spending the following day at Silverwood,so they suggested we give them the details, and they would handle the cake ordering etc.. for us. Took a lot of stress of our shoulders. So the next day, after spending a full hot day at Silverwood, we came back to the hotel tired but excited for the evening celebrations. As we entered the main doors, our whole group (12) was stopped. The staff presented the birthday girl, and anniversary couple each with a bouquet of flowers and a card. They were stunned. Knowing we had to get to the restaurant, we took the gifts and headed to our rooms only to discover that the doors had been decorated with hand written congratulatory notes. Crazy. My wife, being the b-day girl, opened her card to discover a gift card to the restaurant we had booked. What a cool group of people to go beyond customer service to creating an experience. And they got us a cake to boot. Thanks so much for making our holiday experience one we will never forget!
- Official Description (provided by the hotel):
- Welcome to Spokane Valley, Washington Holiday Inn Express. When you stay with us, you arrive as guests, leave as family! Just ask the resident Stress Manager, Kip Holiday, our Golden Retriever!Your Holiday Inn Express, Spokane Valley hotel is located within minutes of the Spokane Fair & Expo Center. A quick drive into downtown Spokane gives you easy access to the Spokane Convention Center, Spokane Opera House or the INB Performing Arts Center, the Spokane Arena or The Big Easy. Golfing is available nearby at Meadowood Golf Course, Hangman Valley, Indian Canyon and many other beautiful courses. The Holiday Inn Express, Spokane Valley hotel sits in the center of Spokane Valley at I-90 Exit 287, near shopping, restaurants and the heart of the business district.The Holiday Inn Express Hotel, Spokane Valley hotel opened in November of 1996 with 103 rooms, 18 of which are specialty suites for business settings, multiple person families as well as Jacuzzi tub suites for those special occasions. Hotel amenities include a newly remodeled (2006) indoor pool & spa, sun-deck, fitness center and a business center with computers, printers and free Internet access. Complimentary fax and copy service available. ... more less
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- Also Known As:
- Holiday Inn Express Spokane Valley Hotel Spokane Valley
- Spokane Holiday Inn