If, like us, you were expecting the rooms etc to look like the photos on their website, you will be very disappointed. The decor is both old and dirty. Most of the carpets are filthy and need to be thoroughly cleaned or replaced. The breakfast buffet was poor & poorly supervised- juices, fruit etc weren't replenished promptly, some were left out without covers, so had wasps sitting on them.juices weren't cold. The hot breakfast cooked to order, is a good idea, but poorly executed e.g smoked salmon & scrambled eggs came with the hot eggs piled on top of the cold salmon. The restaurant was nearly empty on both nights, so we decided not to risk it & ate out. The room to room phone connection wasn't working, there is no mobile phone signal in the hotel & the doors have yale locks (not card operated) - so, you feel very isolated in your room (specially if you have children in another room). There is no fridge in the rooms. On the plus side, most of the staff were helpful & tried their best to help out once something was pointed out to them. The gardens are quiet & relaxing-we had afternoon tea on the lawn as it was a nice day. The free wi-fi works in the rooms as well as the public areas.
- Official Description (provided by the hotel):
- A family run Georgian Country House Hotel set in beautiful woodland. With 45 en-suite bedrooms, large candlelit restaurant renowned for its great food. Leisure club with pool and therapists on hand for beauty and massage treatments. Perfect location for visiting Rye, Camber Sands, Bodiam Castle and many other places of interest. We are proud of our friendly yet professional service. ... more less
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- Also Known As:
- Best Western Rye
- Rye Best Western
- Flackley Ash Hotel And Restaurant Peasmarsh, East Sussex