We have stayed at this hotel a good few times over the years and it has always felt so welcoming, comfortable and well equipped that it was literally like a home from home from us! THe staff were equally friendly & nothing was ever too much trouble. However, on out last weekend break we were confronted with a very different scenario. General decor was tatty & faded, staff were more efficient than friendly, the hotel was cold in public areas and nothing done about that when this was queried (it was a very cold weekend) and the log fire, normally warm & inviting in such circumstances, sat sadly neglected & unkept. In the spa area items in the pool facilities were either broken or in poor condition, remaining so throughout the duration and, on our final 3rd night the fish portion of my dinner was delivered undercooked! Worse still when we complained it was whisked away only to be returned in messy bits mixed with the bones. We got the cost of this back. To be honest, it was once a lovely welcoming hotel to keep returning to, with a special warmth & ambience. Would we go back? I'm afraid not, not any more..
- Official Description (provided by the hotel):
- A family run Georgian Country House Hotel set in beautiful woodland. With 45 en-suite bedrooms, large candlelit restaurant renowned for its great food. Leisure club with pool and therapists on hand for beauty and massage treatments. Perfect location for visiting Rye, Camber Sands, Bodiam Castle and many other places of interest. We are proud of our friendly yet professional service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Odigeo, Ebookers, Booking.com, Hotels.com, Priceline, TripOnline SA, Hotel.de, HotelQuickly, HRS, Evoline ltd and Cancelon so you can book your Flackley Ash Hotel and Restaurant reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Rye
- Rye Best Western
- Flackley Ash Hotel And Restaurant Peasmarsh, East Sussex