This hotel looks lovely from the outside, unfortunately the inside is more than a little tired.
Upon arrival we were told we had been upgraded- which makes me beg the question, what would our room have been like if they hadn't!!! Our room was dirty, marked carpets, dirty bath etc.. Getting into bed I realised that some springs had gone in the mattress. Not one to make a fuss, I didn't mention anything. Come morning I wish I had, no sleep and under further inspection the mattress was completely bowed with ALL springs gone one side. How the maid did not notice this when stripping the bed I have no idea!!!!
Fortunately, when we complained the next morning they gave us a small discount (but didn't even ask to see the bed, perhaps they already knew!!)
I wouldn't recommend this hotel, I feel you can get a lot more elsewhere for your £130
- Official Description (provided by the hotel):
- A family run Georgian Country House Hotel set in beautiful woodland. With 45 en-suite bedrooms, large candlelit restaurant renowned for its great food. Leisure club with pool and therapists on hand for beauty and massage treatments. Perfect location for visiting Rye, Camber Sands, Bodiam Castle and many other places of interest. We are proud of our friendly yet professional service. ... more less
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- Also Known As:
- Best Western Rye
- Rye Best Western
- Flackley Ash Hotel And Restaurant Peasmarsh, East Sussex