We where looking forward to getting to this hotel, especially after the 7 hour drive. Good god, I could not have been more wrong. I stepped out the car only to be met by and filthy deep puddle that flooded my shoes in seconds! How the drive had been allowed to become in this state I do not know! I slowly trudged through the rain and got to the hotel door. Carrying all our heavy bags we dumped them on the floor, my 2 children came in and plonked themselves in the reception area. They also had wet feet and where well on the way to getting trench foot. Once the reception has sorted our rooms we were told to go and them with no assistance to help bring our bags up. Due to this we had to make two trips.
Eventually we got up into the room, exhausted and gasping for a glass of water. Opening the door I noticed there was a fire key on the door. I did not think much of it at the time until my wife said to me "what is that door". In curiosity I went over and expected it to be locked. To my absolute horror it opened and lead down into some grotty room with old furniture. In fright of someone walking in at night, I dragged the cupboard in front of the door. In doing this I managed to raise my safety by a small amount. Through out our stay we we slept with one eye open! Overall the room had a mouldy grotty feel to it, and on spotting the punch hole in the toilet door, we wondered what type of people stayed in this hotel! Feeling that our possessions were unsafe we locked our bags day and night!
Moving on to the food! The night of our arrival we were already pretty low due to our room, but of coarse we where made to feel even lower. I have eaten in a few dreadful restaurants, but this one just takes the biscuit. Beef wellington at £25, this price I am happy with at a luxurious restaurant, but when the food comes out on cold plates and you have to purchase the vegetables separately I was far from a happy chap, hence why we went for an indian and our second and last night of our stay!
Overall don't judge a book by its cover, ie ignore everything the website has to say!
- Official Description (provided by the hotel):
- A family run Georgian Country House Hotel set in beautiful woodland. With 45 en-suite bedrooms, large candlelit restaurant renowned for its great food. Leisure club with pool and therapists on hand for beauty and massage treatments. Perfect location for visiting Rye, Camber Sands, Bodiam Castle and many other places of interest. We are proud of our friendly yet professional service. ... more less
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- Also Known As:
- Best Western Rye
- Rye Best Western
- The Flackley Ash Country House Hotel Peasmarsh, East Sussex