Welcome: They stand by the entrance to welcome you even before you arrive. 2-4 people will receive you and you will feel very homely at once with all their greetings. The moment you enter the lodge, the open windows with scenery will take your breath away!
Food: The dishes were varied and they prepare a very generous portion for us as a couple. We always had enough to eat and they will tell you the name of the dish as they serve you. If we don't have enough, they will always prepare to cook another plate for us till we are satisfied. We are so grateful!
Staff: All the staff are gems there. They serve with a smile and they obviously are hospitable. They have excellent service attitude and when they say goodbye to you when you leave, you can really sense that they want to welcome you back again. They are able to establish rapport quite easily with guest and we can feel they do their work with their heart.
Room: There is a big sofa bed at the bottom level and a bed on the upper deck. Stairs are quote steep, so just walk carefully. It's well-lit, no problem. There is no TV there to distract you from enjoying nature. Nice room wall features to take oriental photo shots.
Environmental friendly : They gave each guest a pair of shoe to walk around the lodge and we can bring it back at the end of the day. Upon arrival, we must change into their shoes. This is very good as it will keep the area clean at all times.
Amenities: Boiling kettle, wiifi, tea. Good enough. Need other beverage, call the staff, they will bring up for you and clear it for you when you need. They will prepare mugs ice-covered so that you can enjoy your drink better:) No swim pool, gymnasium. It's ok! The day hike around is very good! Do exercise the traditional way!
Overall, it was a wonderful experience and we miss it. It's a lodge with a few number of guests only so you really feel well taken care of.
We love Songtsam Tacheng! It was definitely worth the trip especially with great guide leading us in Tacheng and Shangrila Songtsam Lodge trip. Thupden was dedicated in his work and establish great rapport with people, having a sense of humour and always so patient with people.
Looking forward to the next tour Songtsam circuit if possible!