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Beach Retreat & Lodge at Tahoe
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Reviews (1,185)
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Reviewed 26 August 2013

Great location on the beach, no doubt about it. Too bad so many other things wrong with this hotel.

We booked this room through Hotwire, which claims the hotel is 3 stars. There is NO way this is a 3 star hotel. Rooms are tiny, amenities very meager, no refrigerator in room.

Our first room still had pillows all over the floor and a dirty washcloth on the floor. Not a nice first impression. When I went to the front desk, the response was 'Weird'. And here was the sign of what the problem with this hotel is. Apathy. The entire stay, not ONCE did I get the sense that anyone we met, or dealt with, wanted to be there. Not once the entire stay did anyone say hello to us. Not the maids, not the guys working out on the pier, not any hotel staff. The front desk wasn't rude, but not particularly friendly. Maintenance outside pretty lacking, except around the pool which seems to have been kept up nicely.

But lots of areas needing painting, outdoor carpet fraying and lifting up, etc.

Our room had obviously been renovated. Some new things on the wall, a change out light fixture. Except no one even bother to fill the holes where the OLD one was mounted, or paint over the area. A new shade was installed in the bathroom in an attempt I suppose to make it more spiffy looking. Except no one bothered to remove the old mounting hooks from the OLD one.

The room was fairly clean, overlooked the pool and wasn't too loud. But for all the rooms that face the parking lot and Lake Tahoe Blvd, I can only imagine how loud. Might be time to change out the TV for a flat panel though, this is 2013!

All in all, I've had worse stays for sure. It's just a shame, because it just doesn't feel like the people here 'care' much anymore.

  • Stayed: August 2013, travelled as a couple
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1  Thank Mogambi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2013

Don't be too put off by the outside which resembles 1980's Butlins. This motel-style place has very nice clean comfortable rooms. Comfortable huge bed. The edges of the shower cubicle were grotty on close inspection, nothing a good scrub wouldn't sort out easily, so this was annoying. We were in E block and had a partial view of the lake. Ate at the restaurant on the Pier one night which was lovely. We were amazed at how quiet the beach and hotel was in mid August, quite peaceful! Had one breakfast in the hotel which was also good. Terrible weak coffee, but that's the USA for you.
We had a problem with our door, the lock-bolt was very loose and the door would close easily with the bolt out by just a millimetre, which meant we couldn't get back in. Our maid had clearly got in to service the room, but equally clearly had not been aware of the bolt, so when we came back we were locked out. It took half an hour for someone to come and let us in. Desk staff didn't have a clue what we meant when we tried to report the door bolt as too loose, and therefore faulty. They said they were all like that. We gave up!
Would stay here again, though, good value.

  • Stayed: August 2013, travelled as a couple
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Thank Calamity J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2013

Room was small but very clean. We injoyed our stay with our room 30 yards from the lake. My only thought was each room should have a refrigerator, we had our dinners out but had to discard our take home bag as there was no refg,

  • Stayed: August 2013, travelled as a couple
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Thank Morton K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2013 via mobile

I reserved a lake view room two months in advance. It was supposed to be a very special romantic gataway. However, the room that we got was on the first floor facing parking lot and it had just a partial view of the lake. Since I paid about 170$ for it, I decided ask the front desk to give me another room. The other room was just slightly better. Still the lake view was partial. The window faced marina. The room was very small with old interior. Plus some service cars were working in front of the building at 7 am(!!!!) till 8:30 am!!! Not sure what they were doing, but they made a lot of noise which made us wake up. The only good thing is the fact that the beach is close. We are very disappointed with the experience. Definitely not worth the money.

  • Stayed: August 2013
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3  Thank Bijou83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2013

We asked for a beachfront room. Room 104 truly is. We slid open the door and walked onto the sand. Lovely hotel with a nice pool, large hot tub, great restaurant and bar on the pier, and spectacular views. One of the best values in Lake Tahoe. The room was average, but comfortable. We sat on the patio mostly with our feet up, marveling at the view.

Located across the street from Chevys and a few doors down from Heidi's, which is outstanding for breakfast. Our kids loved this hotel and it could also be a romantic spot.

Pier has rentals for kayaks, boats, wave runners, and parasailing.

Great spot for Juky 4th fireworks.

Room Tip: Room 104 is perhaps the best room for location. Beachfront and corner location.
  • Stayed: July 2013, travelled with family
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2  Thank amanda d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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