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Forest Suites Resort at Heavenly Village
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Reviews (811)
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All reviewsheavenly villagefull kitchenbedroom suitecovered parkingheavenly gondolawine and cheesegrocery storestarbucks coffeebagelsarts and craftshot breakfastfree breakfastwalking distance to everythinghot tubfamily reunionbit datedresort fee
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396 - 401 of 811 reviews
Reviewed 18 September 2013

Excellent stay, excellent location to Heavenly Village and Casinos, great price value for location and full kitchen amenities. Rooms are clean and nice. CD players in rooms. Excellent staff and customer service. Location is great to Heavenly Village Cinema, Restaurants including Base Camp Pizza Company, Gunbarrel Tavern, Driftwood Cafe, Burger King, and Kalanis in very short walking distance. Also, adjacent to the Heavenly Village 8 Plex Cinema and Heavenly Village Ice Rink and Miniature Golf course. Heavenly Gondola is within very short walking distance. Great location and dining/enterainment options.

  • Stayed: September 2013, travelled as a couple
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1  Thank 174Gary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2013

A major disappointment in quality of the facility. We happened to get there when a storm was passing through and had to wait to check into our room (May 2013).

Cheeky 70's "tree wood like" dining furniture; 70's kitchen and bathroom fixtures; the place looks like it has not been updated, nor consistently maintained.

Benign neglect would be a nice thing to say. It is a discount tourist venue. I got the coupon for discounted room rates (Sun-Thurs), bring low expectations --so you won't get disappointed.

Room Tip: See your room first before signing off on it. You could find yourself next to a busy intersection.
  • Stayed: May 2013, travelled with friends
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1  Thank Onepinoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2013

The hotel was very accommodating to my needs. Nice place to stay. Very reasonably priced. Bring your own pillow though. They are as flat as a pancake. Very close proximity to the Heavenly village. Close enough to walk to the lake, next to the casinos. They have lots of activities like a marshmallow roast and wine and cheese parties.

  • Stayed: August 2013, travelled with family
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Thank Kelplady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this reviewResponded 3 September 2013

Dear Kelplady,

I want to thank you for staying with us over this last holiday weekend. We certainly appreciate the business. We are in the process of purchasing all new pillows this fall & we are targeting a firmer style. Thanks also for commenting on some of the great activities we have for all of our guests as well as our perfect location. We certainly hope for you to stay with us next time you are in South Lake and we wish you the best this fall.

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Reviewed 28 August 2013

My husband surprised me with a trip to Lake Tahoe for our honeymoon. Originally we were supposed to go to Ireland but due to work related reasons we decided to stay closer to home (Reno). Upon arrival I didn't quite know what to think. The property looked a bit worn on the outside but I quickly changed my mind when my husband showed me to our room, a one bedroom suite with a full kitchen and rustic cabin decor. The room was spotless. It was so clean and comfortable I could totally see a family spending a week here on there ski vacation. A nice perk was a free bottle of wine for not needing to have our room cleaned one day. It is the perfect property for families because the hotel has arranged fun activities for every age. We enjoyed the wine and cheese social in the evening and the breakfast in the morning. We also enjoyed the pool and spa. I would like to come back and bring our son so he could take part in the arts and crafts activities the hotel offers, pony rides, ice cream socials, and evening story time and marshmallow roast around the campfire. There is also a fitness center on site, massage therapy available, family movie nights and fitness classes during certain times of the week. We had a great stay and urge customers to get back the initial facade because this place has everything! Loved it. Will be back! Thank you Forest Suites for a perfect honeymoon.

Room Tip: We like the suites best.
  • Stayed: August 2013, travelled as a couple
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Thank Crissy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this reviewResponded 3 September 2013

Dear Crissy J,

What a great review! It sounds like a trip to Ireland was re-routed to our property for more of a stay-cation. I am delighted you felt the room was clean and spotless and perfect for a honeymoon. We appreciate the cute picture that was posted and delighted you were able to take advantage of the many amenities we offer. We wish you a successful marriage and look forward to you spending more trips from Reno in South Lake Tahoe.

Warm regards,

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Reviewed 24 August 2013

Just the two of us we never book a suite but the wedding we were attending arranged for one bedroom suites - loved the spaciousness! So worth it. Turned into a relaxating mini-vacation, best nights' sleep. Husband woke up early and watched tv in living room. No time for the wine tasting or 's'mores but used the kitchen. A cookie sheet in the oven was great for reheating pizza from Blue Dog Gourmet Pizza across the street to crispy perfection. Entire staff was friendly, helpful and welcoming. Suggessted breakfast buffet before 8 to avoid big crowds. Very few people, mounds of piping hot items and good selection of cold as well. Really liked the option of just clean towels and trash emptied in exchange for a gift - chose the movie package: 2 sodas, microwave popcorn, chocolate bar and bag of candy. Some reviewers say its old and needs updating - the important thing is it is CLEAN! Told our son who sometimes works in Tahoe and learned he always stays here. We will go back.

Room Tip: On first floor close to car, so didn't have to use elevator that reviewers said was creepy.
  • Stayed: August 2013, travelled as a couple
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Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this reviewResponded 3 September 2013

Dear Jane,

Thank you for recently staying at our resort. We certainly appreciate the business. We very much appreciate that you felt our property was very clean and focused on service. That is highly important to us & I'm glad it shows. I think we're all delighted this became a relaxing trip for you and your husband and that's exactly what we hope for. We wish you the best this fall and come back to see us again soon.

Best-

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