We have stayed in many places in our annual Holiday Ski trip to South Lake Tahoe for the past 30 years, but this place take the dubious honor of WORSE PLACE to stay ever.
The ONLY THING is going for it is LOCATION. The rooms are in bad repair.
2 buildings that we were initially placed and relocated to in the complex have Mold infestation. Don't know about the rest. Most fixtures either do not work or are in bad repair. We were placed in a Mold infested suites first, where TV remote would not work, HVAC unit switched from Heat to cool when reached the desired temperature. There was a dust ever where. Carpets are filthy and have not been vacuumed properly ever and over 10 years old or more. The Management does not care about quality. When notified of the Mold, just replied that they had it inspected and it passed!? Did not bother to come and see for himself. Just relocated us to another unit with less Mold!? The one we were replaced to had a broken Toilet which we did not find out until middle of night and when notified front desk, we were told that there is no repair service until next morning! We were not even told that there are any options! We had to ask if there is somewhere else like in lobby where we can use the toilet! Hair dryer was broken.
Shower head was set for people under 4'!? The exhaust fan made such a loud noise that woke up the entire floor. The Hot Tub jets were ALL broken and heat output was so hot, burned your skin. Sidewalks were iced over night and very dangerous to walk on. One in our party fell and injured her knee..... No attempt was made to salt them regularly. There was very little cooking equipment in the kitchen of the suites. And what was there was old, chipped and nasty to use. There was only 3 sets of un matched dishes and cups for a place supposed to accommodate 4! Not enough Tiles were provided in bath. Soap bars were so small that after 2 people use had to call for another one...so were the shampoo bottles....I can go on and on, but running out of room.....all this for a rate of over $220/night!!!??? Well overpriced...not at all worth it.... The ONLY THING is going for it is LOCATION. But there are plenty of other places near the Gondolas….NEVER AGAIN we will go to that DUMP.
- Official Description (provided by the hotel):
- Location, Location, Location! Forest Suites Resort at Heavenly Village is a South Lake Tahoe resort nestled in intimate alpine environment located less than 100 yards away from Heavenly Ski Gondola and Heavenly Village. All of our over sized South Lake Tahoe resort suites sleep 4 to 6 adults. We are a few minute walk to the casinos, and a few blocks to the crystal clear waters of Lake Tahoe. Guests staying at Forest Suites Resort will experience updated rooms & furnishings, new decor & upgraded amenities. Our guests will experience high-speed wireless internet, hot American-style breakfast buffet, mid-week nightly wine and cheese receptions, weekend child activities including arts & crafts, "Green" exercise classes, movie nights, an XBOX game center & events throughout the entire year for the entire family to enjoy. ... more less
- Reservation Options:
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- Also Known As:
- Forest Hotel South Lake Tahoe
- Forest Hotel Lake Tahoe
- Forest Resort Lake Tahoe