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“"Hotel" of Horrors”
Review of The Trailhead

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The Trailhead
Ranked #49 of 65 Hotels in South Lake Tahoe
Reviewed 17 February 2014

By far the worst place I have every stayed - I checked out early as everything was disgusting in and outside of the room. The bathroom was dusty and had old, used soap in it. None of the lights or fridge were plugged in and who knows what stains were on the carpet. It was too late to find alternate accommodations unfortunately. I put my own sheets on the bed for fear of what was on there.

On the outside, the "SPA" was a joke almost as vile as all the dog poop everywhere. Lighting was horrific. If the bulbs were in, that is.

Room Tip: Don't stay here under any circumstances - a backpackers inn or tent would be superior.
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  • Stayed: December 2013, travelled as a couple
    • Value
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    • Cleanliness
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1  Thank Oh D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris N, General Manager at The Trailhead, responded to this reviewResponded 19 February 2014

I am very sorry to hear that your experience has horrific. I wish I had the chance to address your concerns and frustrations prior to your checkout, we would have gladly gone to great lengths to make your stay as accommodating as possible.
We are excited for our future here, and we will take into consideration a total upgrade on the exterior hot tub as well. We understand a mountain town hotel isn't complete without it, and we are working to find a permanent solution. With our upcoming renovations, I am positive your next vacation to Tahoe will be much more enjoyable.

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Additional Information about The Trailhead

Address: 3892 Lake Tahoe Blvd, South Lake Tahoe, CA 96150-8906 (Formerly Vagabond Inn South Lake Tahoe)
Phone Number:
Region: United States > California > Lake Tahoe (California) > South Lake Tahoe
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #49 of 65 Hotels in South Lake Tahoe
Price Range: £43 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Trailhead 2*
Number of rooms: 36
Official Description (provided by the hotel):
The Trailhead in South Lake Tahoe is located in a picturesque area of California in Lake Tahoe, just a few minutes from the Casinos, Lake Tahoe Beaches, and Heavenly Ski Resort. Adventure awaits, exploring all this great area has to offer. The opportunities are endless, from hiking, biking and skiing, to fishing, swimming and sailing the clear blue waters, Lake Tahoe is truly America's playground. When you stay with The Trailhead in South Lake Tahoe, you can unwind in one of our newly renovated rooms, watch cable TV with HBO and enjoy free high-speed WiFi. The Trailhead promises to serve you with our friendly and knowledgeable staff, ensuring a memorable Lake Tahoe experience. ... more   less 
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Also Known As:
Vagabond Inn South Lake Tahoe Hotel South Lake Tahoe

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