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“Service plus”

Ski Butlers Ski Rentals
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Attraction details
Owner description: Ski Butlers is a full service ski and snowboard shop delivering equipment rentals and the highest level of customer service to over 35 North American Ski Resorts all for the same price of less than most ski shops. Instead of traveling to a busy ski shop and waiting in line, have Ski Butlers deliver your equipment and get fitted in the comfort of your accommodations. If there are any issues during your rental, Ski Butlers will meet you to fix those problems anywhere that is convenient for you including on the mountain. On the final day of your rental we will meet you at a time and place of your choosing to pick up your equipment. Ski Butlers serves all of South Lake Tahoe, California and Nevada.
Burlington, Canada
Level Contributor
21 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
“Service plus”
Reviewed 8 March 2014

I booked my skis from the ski butlers on this trip, mainly because I didn't want bother dragging them around. As it turned out my cousin and her husbands skis didn't make it on their flight so they also used this group. A call at end of day resulted in skis delivered to our room so that no day was lost skiing. Friendly, knowledgable staff who truly understand the meaning of customer service. They strive to exceed your expectations. From the first call I made to get the low down on the ski conditions to making the reservations, delivery and pick up was flawless. You can't loose with them, the equipment was in great shape and my boots fitted better than my own boots.

Visited March 2014
Helpful?
Thank rjtrask
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkiButlers, General Manager at Ski Butlers Ski Rentals, responded to this review, 12 March 2014
WOW! Great to hear that our equipment exceeded your expectations. We take great care to get everyone the best possible gear to suit the individual and the conditions. Our team members pride themselves on being local experts on the area and conditions and relish the opportunity to pass it along to all of our guests. Of course, we love to hear that no one missed a day on the slopes! Thanks for the great review!

-Alex Reese, GM Tahoe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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23 reviews from our community

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English first
Seattle, Washington
1 review
“Awesome stuff at ski butlers”
Reviewed 4 March 2014

Best place in Tahoe for any rentals, they are on point with everything here, the service is great and the expertise is awesome. If you need anything they are there for you in a flash.

Visited February 2014
Helpful?
Thank Supersizeme123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkiButlers, General Manager at Ski Butlers Ski Rentals, responded to this review, 12 March 2014
Our team is thrilled with the chance to be there in a moment's notice and deliver our legendary service and impart all of our local knowledge! Thank you for the great review and we look forward to sharing more tips and expertise in the future.

-Alex Reese, GM Tahoe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
2 reviews
“AWESOME service!”
Reviewed 12 February 2014

I can tell you from personal experience that these guys are AWESOME! My wife and I have been to South Lake Tahoe before (specifically Heavenly), and we've rented from the folks at the bottom of the Gondola, which was fine....but Scott, Benny, and Altheia at SkiButlers were really great! Not only did they delivery our gear to our room when we wanted it (which felt like white-glove service), but even after i broke my own ski boot on the slopes...I called them, and they were Johnny on the spot within an hour ON THE MOUNTAIN with a complimentary pair of ski boots just so that I could finish out my day.
Yes, rentskis.com, or Heavenly Ski Rentals are right there at the bottom of the Gondola, but they do not match the SERVICE that the guys at SkiButler offer. We would strongly advise that if you're looking for a ski/snowboard rental...go with SkiButlers.com

Scott, Benny, Altheia - thanks for everything. We'll definitely be back!

Visited February 2014
Helpful?
Thank Christopher D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkiButlers, General Manager at Ski Butlers Ski Rentals, responded to this review, 15 February 2014
While our team does not wear white gloves at this time, we so glad to hear that you felt that the service was of such great quality! "Deliver Legendary Service" is our 1st core value and we are just thrilled that we had the opportunity to help you stay out on the hill and enjoy your trip. Thanks for the amazing review and we look forward to delivering our service to you again real soon!

Alex Reese, GM Tahoe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Napa, California
1 review
“Fast, convenient, and quality equipment! Best in South Lake!”
Reviewed 11 February 2014 via mobile

If you are looking for great ski rental gear, with no hassle, ski butlers is the way to go! They even deliver to your hotel! The friendly and knowledgeable manager, Althea, was the one who helped us out and delivered our gear to us in a timely manner. The skis were waxed and sharp, by far the best rental gear we have ever skied on. We will definitely be using Ski Butler services for our future ski vacations! Thanks again Althea!

Visited January 2014
Helpful?
Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkiButlers, General Manager at Ski Butlers Ski Rentals, responded to this review, 15 February 2014
So great to hear that you enjoyed our gear! Our awesome team loves to take the extra time to make sure every ski and board is freshly tuned. They truly embrace our 5th core value "Everything Matters". Thanks for the great review and we look forward to seeing you again soon!

Alex Reese, GM Tahoe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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