I would like to be compensated for my rooms that I purchased for Lake Tahoe. I had booked 2 rooms with the rating of 2 stars. It was one of the most embarrassing moments of my life when I saw the condition of the hotel that I was to be staying in. I had out of town guests and had booked a 2 star room for the 2 groups of people. The hotel was in need of maintenance on the outside. The concrete in the parking lots were cracking. The sidewalks going into the rooms were all broken or falling apart, and in general very rundown condition. The whole motel had either cracking paint or no paint with rotting wood on the sides. When we entered the room I was disgusted. The carping was extremely dirty and in need of cleaning, ripped or stained in places. The chairs were ripped with foam protruding out of the sides. The dressers and misc furniture were in terrible shape with fronts of dresser doors busted apart and in no shape to be utilized. The beds were squishy very uncomfortable that made sleeping a task. The doors had no inside security, no dead bolt locks. The rooms smelled of mildew and everyone in both parties had headaches and nasal congestion while staying in the rooms. The curtains were thin and let in outside light at night from the parking lot thus making sleeping difficult. I had booked these rooms as a present for friends of mine and I felt extremely let down in the condition that we found the motel. I feel that someone should have screened the motel better from priceline.com so that this might not have happened. I paid $125.00 dollars a night for each room and this was not fair. I could have found a better motel and price at motel 6 or super 8 for a one star hotel, for one third of the price! I need to be compensated for the poor quality of the rooms and motel. If this is how Priceline.com is doing business, than I need to look elsewhere and so should everyone else! I expect a response from Priceline.com.
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- Also Known As:
- Pinewood Hotel South Lake Tahoe