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“The staff make this place”

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Westwood House Hotel
Ranked #1 of 1 Hotels in Dangan
Certificate of Excellence
Dublin, Ireland
1 review
“The staff make this place”
Reviewed 27 November 2013

Hotel was nice but staff were brilliant. They really couldn't do enough for us and we really appreciated it. Jason, Pat and Caroline really stood out in a great bunch of staff. We could see the pride they take in their job and we were really impressed. Thanks for a great weekend!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Malm0_R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM1Galway, General Manager at Westwood House Hotel, responded to this review, 19 December 2013
Dear MalmO_R,

Thank you for your recent review of your stay with us at The Westwood.

Your comments are very kind indeed and I have passed them on to the whole team here, including Jason, Pat, and of course Caroline. It was our pleasure to take care of ye and we look forward to seeing ye again in the not too distant future.

Once again many thanks.

Kind Regards,
David Kelly.

General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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914 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (119)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Dublin, Ireland
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 November 2013

Myself and my husband stayed in this hotel on the last night of our honeymoon. It is a really lovely hotel. Staff very friendly and helpful. Food is delicious! Rooms are really nice with a great selection of movies to choose from. Would recommend

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebecca C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM1Galway, General Manager at Westwood House Hotel, responded to this review, 19 December 2013
Dear Rebecca C,

Thank you for your review of recent stay with us here at The Westwood.

It was our pleasure to look after ye both on yer special ocasion. Your comments in relation to our rooms, food, and of course our staff are very kind and I have passed them on to all the team her.

Wishing ye both a long and happy life together.

Kind Regards,
David Kelly.

General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carlow, Ireland
2 reviews
Reviewed 17 November 2013 via mobile

My wife and I spent the weekend there for our 10th wedding anniversary and had a very relaxing weekend. Staff were lovely and helpful. We had an executive room which was lovely and roomy. Food was Fab. And as always Galway is a great city really enjoyed the whole weekend.

Stayed November 2013, travelled as a couple
Helpful?
Thank Darhayes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM1Galway, General Manager at Westwood House Hotel, responded to this review, 19 December 2013
Dear Darhayes,

Many thanks for your review of your recent stay with us here at The Westwood.

I was delighted to read how much you enjoyed your stay, and in particular how our food, rooms, and staff were able to help ye relax and enjoy your special weekend. We look forward to welcoming you back again in the not too distant future.

Kind Regards,
David Kelly.

General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Donegal Town, Ireland
1 review
Reviewed 16 November 2013

Lovely hotel and was very hang for the city centre and hospital and also university. Staff very friendly and helpfully from the moment we arrived till the moment we left. The staff would bend over backward to help you. Will deinetly be back to stay in the future. The hotel is in a quiet area even thoughbits on a busy road and near the university. It's a homely hotel and not one of these modern hotels which I'm not that keen on. A very busy hotel with conferences on but that dosent affect your stay at all. Food was lovely and does a varied menu thought the day and at different times. It was recommended to me and I would deinetly recommend it to anyone and already have. Even the housekeeping staff where lovely and friendly. Can't fault this hotel in anyway at all.

Room Tip: Even though their are no fitness centre or swimming pool it does offer a discount on the university...
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nualaagnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM1Galway, General Manager at Westwood House Hotel, responded to this review, 19 December 2013
Dear Nualaagnes,

Thank you for your review of your recent stay here at The Westwood.

I was delighted to read how you enjoyed your time with us, and also very gratefull for your very kind comments in relation to our location, rooms, food, and of course our staff.

We would be delighted to welcome you back again in the very near furure.

Kind Regards,
David Kelly,

General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Helen, Florida
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 November 2013

Everyone is so helpful and pleasant. The room was comfortable, as was the bathroom. Both very clean. Breakfast was very good, with several choices and pleasant wait staff. We were there on a bank holiday and saw lots of Irish families with kids. The hotel was slightly out of the way, we had to take a taxi into the town at about 10 euros each way. Also difficult to locate using the GPS, not the hotel's fault, but be sure to get correct directions before you go.

Room Tip: Took advantage of free room upgrade offered on TA.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaryannL2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM1Galway, General Manager at Westwood House Hotel, responded to this review, 15 December 2013
Dear MaryannL2012,

Many thanks for your review of your recent stay at The Westwood.

I was delighted to read how much you enjoyed our bedrooms/bathrooms, our staff, and our breakfast selection, and I have passed your comments on to all the team here.

Once again many thanks.

Kind Regards,
David Kelly.

General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 9 November 2013

I stayed at Westwood hotel for one night with my husband. The room was very nice and spacious and the bed was very comfortable. We found the staff were extremely helpful and friendly too. We didn't eat there so cannot comment on the food. There was no noise whatsoever during the night which made for a very restful night. We enjoyed our stay and will definitely be back :-)

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Fifi010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM1Galway, General Manager at Westwood House Hotel, responded to this review, 15 December 2013
Dear Fifi010,

Thank you for your recent review of your stay here with us at The Westwood.

It was a pleasure to read how you and your husband enjoyed all our hotel has to offer, in particular our 'spacious and quiet' rooms, and of course our staff.

We look forward to welcoming ye back again in the very near future.

Kind Regards,
David Kelly.

General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cavan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 November 2013

I have stayed in the Westwood a number of times, both with my husband and with my mother who is elderly. The service is excellent accommodating a room close to the lift for my mother. Clean comfortable rooms, attention to detail. Excellent food in evening when we arrived and top attention at breakfast. Warm, friendly, chatty staff who will do their best to accommodate your request. A gem of a hotel, with free parking, easy access to city centre. Highly recommended.

P.S. I haven't commented on the fitness centre/swimming pool as I was unable to avail of these during my stay.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM1Galway, General Manager at Westwood House Hotel, responded to this review, 15 December 2013
Dear Emer D,

Many thanks for your review of your recent stay here with us at The Westwood.

I was delighted to read how you enjoyed your stay, especially how we were able to cater for your Mother. Should you and your Mother return for another stay in Galway, please give us a call and I can assure you of the very best of care and attention once more.

Looking forward to seeing ye in the very near future.

Kind Regards,
David Kelly.


General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Westwood House Hotel

Property: Westwood House Hotel
Address: | Upper Newcastle, Dangan, Galway, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway > Dangan
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Dangan
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Westwood House Hotel 4*
Number of rooms: 58
Official Description (provided by the hotel):
Located in the University District of Galway and nestled amidst a rural landscape of greenery, the 4 star Westwood Hotel is ideally positioned only minutes from the city centre and Salthill while also being an ideal base to tour the beauty of Connemara.At the Westwood we seek to exceed your expectations in all aspects of your experience with us and we look forward to welcoming you. ... more   less 
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Also Known As:
Westwood Hotel Galway

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