I really don’t know where to start… So here comes a list! (They’re always good)
This is a VERY noisy hotel, and is a VERY rough conversion, with what appears to be absolutely NO soundproofing included whatsoever. Whether it be the hotel front door closing, or any door come to that (Note: ALL fire doors are kept open for ‘your’ convenience), other people’s conversations, their trips to the toilet, or their removal of footwear… you get to hear the lot.
The paint on the skirting boards and the doors in the rooms is chipped… a lot, as are some of the tiles in the bathroom. The carpets are worn and frayed… at ALL edges. And housekeeping appears unaware, that you are allowed to vacuum beneath the bed. Oh, and the table in our room bowed all by itself… I wasn’t brave enough to place anything upon it.
There appears to be NO spare plug sockets… Even for the hairdryer, which is provided… Unless it isn’t, and you have to ask… to then be told, there are no spares!
Sometimes they replace your towels, and sometimes they don’t… Irrespective of their own towel policy!
They offer newspapers… But delivery of these is somewhat random.
The room front door handle was all but hanging off, with an extremely unreassuring lock to the door. However, let the lock worry you not… as housekeeping may just leave your door unlocked, while you spend the entire day in the city centre, as they did with our room. Even more overwhelmingly pleasing, was the complete lack of a toss; the chap on reception seemed to give when this was pointed out. But then the staff generally appear to be competing with each other to be able to ignore you, and have no idea how to deal with issues, or even just simple questions.
The glasses provided in the rooms are very unclean. I’d rather drink from a tramps shoe! Which is probably available from the hotel suggested drinking hole located next door… Hole being the operative word.
The bathroom light is of the cheap energy saving type… taking a brilliant 12 minutes to become usable. The hotel informs you that this is part of an ecological policy… Though I suspect it to be more economic, as it’s useless.
The ‘complimentary’ chocolates within the ‘mini-bar’, appear only to be changed following consumption. However, consume these at your peril… The dents and fingerprints all over our chocolates were somewhat off putting.
And one of my favourite parts of the stay… If you choose the Four Poster bed (Ooh)… You get a ‘Super’ king sized bed, with a ‘Super’ king sized duvet cover, with a ‘Normal’ king sized duvet in it… Brilliant!
As other Hotel Noir commentators have suggested… If this is the last hotel available in York… DON’T! There is a plentiful supply of conveniently placed and inviting park benches located all around the city for your comfort. York is a wonderful and beautiful place… Just don’t spoil your stay by staying here.
And as one other commentator has also noted… The hotel does love to comment and correct upon these comments. All I can say is: don’t make excuses… Make it better! It’s got the potential… But at the moment, that’s all it’s got.
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- Also Known As:
- Noir Hotel York
- Hotel Noir York/Clifton