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“Wonderful stay”
Review of Hotel Noir

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Hotel Noir
Ranked #1 of 2 Hotels in Clifton
St Helens, United Kingdom
1 review
“Wonderful stay”
Reviewed 28 November 2013

Our daughter booked a three day break at Hotel Noir for us as a surprise thank you because we are in the middle of planning her wedding. She had stayed there the previous week and had had a wonderful time. We thought the four-poster bed was lovely and we enjoyed using the tassimo machine. The mini-bar was generous too. The staff were really friendly and helpful and informed us how to find our way around the city. It was a magical time of year with all the Christmas lights etc. We would definitely go again and I have recommended it to all my friends.

Stayed November 2013, travelled as a couple
Helpful?
Thank Ruth T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,058 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (234)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Auckland, New Zealand
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 27 November 2013

Found this hotel by chance, after it had been mentioned by the guide at a castle we had visited. Quaint and Quirky were my first impressions. I found it interesting finding my way around the building which was 2 houses joined together, with staircases going every which way. No lift, but the staff handled our luggage for us, which was fortunate as our compact room was on the 4th floor. The room was very clean, with good linen, hot showers, and we had a most convenient carpark at the back of the hotel. The meals were excellent value, nicely presented and tasty. The staff was friendly and helpful, and we enjoyed our 2 nights stay. Would definitely return.

Room Tip: Perhaps lower rooms may be a bit bigger than the 'compact' one we had, but the windows opene...
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelNoirAdmin, Manager at Hotel Noir, responded to this review, 16 January 2014
Thank you for your review and I’m glad to hear that you enjoyed your stay and your food! We are happy to help with luggage up the stairs, I would say that we only have ground, first, and second floors though, no fourth! I hope we can welcome you back to the hotel if you are visiting York again in the future.

Kind regards,

Hotel Noir
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 November 2013

I booked a 4 poster room,as a treat for my husbands 56th birthday, at a cost of £220.00 for the night with breakfast and Dinner. The room was fine, but very dusty, the shower was dreadful( part of the bath) and operated by the taps, obviously for small people like me, but not for my husband, who is tall. The service at Dinner and breakfast was appalling, at Dinner only one waitress serving, but only 3 tables in the restaurant were occupied, a lengthy wait, she did her best however!!! Breakfast was worse, we went down at 9.15 am as checkout was at 11.00 am, there were no available tables, two waitresses on duty, so a table was then set up for us in the bar, we then waited 40 minutes for our breakfast. The restaurant was cold, lacked any ambiance, plastic furniture. On a positive note the food was good when it arrived, but would not stay again, or recommend this hotel, way over priced!!!!.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 224MrsK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelNoirAdmin, Manager at Hotel Noir, responded to this review, 16 January 2014
Thank you for your review. It’s disappointing to hear that you had some problems with your stay. Prices in York on a Saturday night are very high due to the huge demand, but bargains can be had if you are able to be flexible with your dates. We have had some issues with speed of service from our kitchen recently, however we have now appointed a new chef and this has improved matters considerably. On the plus side, it’s good to hear that you liked the room and enjoyed the food!

Kind regards,

Hotel Noir.
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Manchester, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 November 2013

We stayed in a family room on a Saturday night in November and found it was ideal for a night away with the kids.
The room was clean and had absolutely everything we could have wanted or needed. The shower room ensuite was very clean and everything looked new. The heating was very generous (we were actually too hot and had to open the wndow!)
The location is perfect, a 10 minute stroll to the minster which even our kids didn't complain too much about!
The quality of the breakfast was superb, everything cooked to order and the staff were so pleasant.
I like this place. There were some nice little extra touches such as a generous free mini bar in the room, a tassimo drinks machine, ipod dock, lovely smellies in the bathroom, breakfast menu printed daily with weather forecast, newspapers, any items forgotten were supplied free (toothbrush, sewing kit, shoe shine etc) and friendly, helpful staff. What more could you ask for a 3* hotel in York?
We will definitely return.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank runforthehills2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelNoirAdmin, Manager at Hotel Noir, responded to this review, 16 January 2014
Thank you for your excellent review! Its great to hear you enjoyed your stay with us so much and appreciated all our little extra touches. I hope we can welcome you back to the hotel if you are visiting York again in the future!

Kind regards,

Hotel Noir.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 November 2013

My partner and I wanted a little break, So after reading some of the reviews on Hotel Noir wasnt sure what to do but we are so pleased we didn't listen to some of them because they were negative but chose to go ahead anyway. We arrived to a friendly welcome. We went half board and it was worth every penny. The food was lovely and well presented plenty of choice. Toni our waitress for the two nights was a lovely young lady she was very helpful and friendly. Our room was very clean. Lovely soft towels. Comfortable bed. Free minibar and a Tassimo hot beverage machine was most welcoming. Pleased I read the reviews and pleased we made up our own minds and stayed there. Thank you to all the staff at Hotel Noir. Hopefully see you all again very soon.

Room Tip: Ask for a room at the back if traffic noise bothers you. And a room on the ground floor if you have...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JACSW60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelNoirAdmin, Manager at Hotel Noir, responded to this review, 16 January 2014
Thank you for your review! I’m glad you were able to make up your own mind about the hotel and that you enjoyed your stay so much. Please give us a call direct if you are ever returning to York in the future and we will make sure you get the best available room at the best available rate.

Kind regards,

Hotel Noir.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottinghamshire, United Kingdom
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 22 November 2013 via mobile

Lovely comfortable hotel , breakfast lovely, staff very friendly and helpful, would definately stay again! Although little far from York centre, it is a pleasant walk,great to have parking at hotel also! Thank you liz and Megan Beckett

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Axmouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelNoirAdmin, Manager at Hotel Noir, responded to this review, 16 January 2014
Thank you for your review! I’m glad to hear you enjoyed your stay with us and hope we can welcome you back to the hotel if you are visiting York again in the future.

Kind regards,

Hotel Noir.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taunton, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 November 2013 via mobile

Just returned from a 3 night stay. Absolutely brilliant! Our room was so spacious, the en suite was amazing, just like we have at home and all so comfortable. We fined in every night as the food was so good, all cooked yo order as were the breakfasts. The hotel was just 10 mis walk from York Minster and from there no distance to all the other attractions which were many. We had a brilliant time and I would happily recommend this hotel to anyone. Near the life if you want it but far enough away if you don't. Have a great time there.

Stayed November 2013, travelled as a couple
Helpful?
Thank Pitstop51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelNoirAdmin, Manager at Hotel Noir, responded to this review, 16 January 2014
Thank you for your wonderful review! It’s great to hear that you enjoyed your stay and your meals so much! I do hope we can welcome you back to the hotel if you are visiting York again in the future – please give us a call direct and we’ll make sure you get the best available room at the best available price.

Kind regards,

Hotel Noir.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Noir

Property: Hotel Noir
Address: Clifton Green, Clifton, York YO30 6LH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York > Clifton
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 2 Hotels in Clifton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Noir 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Noir Hotel York
Hotel Noir York/Clifton

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