We were booked in to this hotel for a 4 night stay but had to check out after only one night!
Unfortunately it did not come up to scratch or expectations for the the following reasons.
My suspicions of poor cleanliness were alerted when I moved the TV to a different angle and saw thick dust under the stand.There were stains and marks on the chest of drawers on which the tea tray was placed suggesting it had rarely been wiped clean.Inside the drawers was dust and hair etc ..again suggesting they were not cleaned out after previous guests.We could also see that where hooks had come off walls and door in the bathroom no replacement had been fitted leaving shabby looking holes.The bathroom was not satisfactorily clean with brown stains in the toilet pan, disintegrating grouting and accumulated dust on the floor in and around the toilet and bath.As I was now becoming more uncomfortable in the room I felt that I should investigate under the bed..I found what can only be described as an unhealthy collection of debris which can only have been there for a lengthy period of time...hair,hairpins,fluff,old slipper,A4 paper and a plastic bag containing some unrecognisable objects plus a huge cobweb hanging from the bed canopy.
I called reception and the Assistant Manager came to the room accompanied by a member of staff and a 'Henry" vacuum cleaner.As the problem was too vast for the 'Henry' to solve in a small amount of time we were shown 2 alternative rooms.
After checking the cleanliness of them..although not totally acceptable..dirty glasses,dirty pillowcase we agreed to stay for the night in one of them although not feeling 100% comfortable at this point.
The evening meal was average as was service with the exception of one young girl who was cheerful and polite.
The next morning we had breakfast in the conservatory which again could have benefitted from a thorough clean along the edges and and corners of the floor.The haddock at breakfast was excellent but the coffee was awful...undrinkable!
By this time we had decided to move elsewhere for the remainder of our Brecons break and were fortunate to be able to find availability at Gliffaes just 15 minutes away..a beautiful hotel ..spotlessly clean and hugely welcoming
I have to wonder whether I was in the same hotel as all the other travellers bar 1 on trip advisor!!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Hotels.com, TripOnline SA, getaroom.com, Ebookers and Evoline ltd so you can book your Peterstone Court Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Peterstone Court Brecon
- Hotel Peterstone Court
- Peterstone Court Hotel Llanhamlach, Wales