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“Back from the beach to find DEAD DOG on deck of Treehouse 1 - Need I say more???”

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Tree House Bungalows
Reviewed 18 April 2014

So let's start with the pros: the beach and water is beautiful. We were there in April and it was scalding hot so if you have a hard time with that, forget it right away: there's no A/C, no fan, nothing.
The cons now: bugs! Tons of them. In the sea, on the beach and through the "mosquito net" if you can truly call it that... There were holes in ours everywhere.
Cleanliness: or lack thereof I should say. The place is a mess, the sheets are damp and sticky. They don't provide towels so get your own.
Electricity is on from 5PM to 10PM because they are too cheap to set up solar panels.
Rodents: we were visited by many a rat/mouse that came to investigate any goods we had hanging around (make sure to store your goods... wait! there's no where to store them!) forget that...
Stray dogs are everywhere - we awoked to one sleeping on our balcony. Fearful of rabies we lured it away with a little water and it eventually went away.
The "restaurant/reception/family hangout for the cambodian staff working there". Don't know who owns this place but the entire family of the extremely rude girl who was horrible to us on many an occasion just camp out on the beach and in the "restaurant" area. Clearly whoever is in charge has no idea what customer service means and even less just standard pleasant treatment of staff. Go somewhere to be told to piss off basically? No thanks! This place is rank and absolutely NOT worth your time.
Oh... I forgot! Did I mention we came back from the beach to find a dead dog on our Treehouse deck? Yes... a DEAD DOG! When I brought this to the attention to the horrid girl at the "reception", she barely blinked and whistled her 3 younger brothers(?) to go over and dispose of the body... they must have been 4, 5 and 8 respectfully... it was both shocking and absolutely sad.
SUCH a shame as this place could have been a gem.
Ps. after all that we went through, when asking if we could get a water taxi to the port for our 9h30AM speedboat to SHV, she said 7US$!!! Here's the thing, they are supposed to do it for free. Paradise Bungalows is a couple of meters closer to the port and frankly, they were our lifesaver - helping with the water taxi (1$pp) and great food, ambiance and AWESOME staff both foreign and Khmer.
That's where you should go instead of getting ripped off at 35$ a head for a nightmare experience.

Room Tip: I heard bungalows are more prone to rats/snakes, etc so perhaps a treehouse is "safer" alt...
  • Stayed: April 2014, travelled as a couple
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Thank FrenchieParisResto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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103 - 109 of 247 reviews

Reviewed 14 March 2014

Around Koh Rong you hear people talking about Tree House Bungalows a lot as if they're perfect so we decided to give them a go - although quite expensive at $35 a night. The actual tree houses are booked up forever in advance (and are boiling hot I heard) so we just got a normal bungalow. At first all looked good. Very spacious bungalow. Then we noticed the door had big holes in, the windows don't shut, the bathroom is terrible, the "private beach" is not private and is nowhere near as good as the main beach. The sea is dirtier and the sand isn't as nice. We had trouble falling asleep due to the sound of scuttling rats & by the time we got to sleep we were woken up by cockerels who cock-a doodled for hours on end. HOURS! It was the least peaceful place we stayed on Koh Rong. They are building new bungalows and construction starts around 8am - but that's ok - you're awake by 6am anyway. Angle grinders from 8am - 7pm is not my idea of peace. On top of all that the food in the restaurants is rubbish & expensive & the staff are not so great. We are backpacking & not fussy at all but this place took the biscuit. You may as well stay in a $7 dorm for the same comfort.

Room Tip: Don't stay here
  • Stayed: March 2014, travelled as a couple
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2  Thank Catherine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2014 via mobile

Stayed in one of the treehouse bungalows for 2 nights. Although it was somewhat expensive (comparatively) I found it to be worth it. Paid 35 a night. As other reviewers have commented, it is not the most secure room, but you can lock up valuables in the safe and we had no problems. The pizza from here was some of the best food I had on the island. The other awesome thing about the tree houses is that they are 5 meters from the water and all you can hear all night is the sounds of waves breaking on the beach. The sunrise in the morning was also the best one I witnessed on Koh Rong.

Stayed: March 2014, travelled as a couple
1  Thank goleary91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2014

I agree with many of the reviews that there are better value bungalows both on Koh Rong or the nearby islands. The majority of the bungalows are very tired and dark with dirty bedding.
The pizza is to be recommended and the other food at the restaurant is good but Russian staff member who may deal with your registration is a very unhappy-grumpy soul - not the best person on the staff to greet ne guests. Also the restaurant staff are also mostly unconserned with making your stay a happy one.
With regards booking through Koh Rong Dive Centre, again the staff make it very clear from their attitude that they are simply there to take your money. Although I will be returning to the islands there I wont be going back to Treehouse bungalows or dealing with Koh Rong Dive Center.

Room Tip: The best bungalow is number 1 - the newest.
  • Stayed: February 2014, travelled with family
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Thank ethicaltraveller66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2014

I had to share after reading all the bad reviews. Of course it didn't rain while we were there, but it was quite nice and remote. I like the title for adventures only. There is no mint on your pillow. We paid only twenty dollars a night and yes there is only gnerator power on island during the day. So charge up your devises and enjoy some alone time with the ocean. Very remote but that is what the guide book said.

Room Tip: Bring your own bottle of choice and sit and listen to waves at night. We had spend a lot of time in...
  • Stayed: May 2013, travelled with friends
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1  Thank drew0911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2014

Just spent one night here on our way out of the Koh Rong islands. The place is pretty simple and fine for a night or two, but certainly short of spectacular compared to other options on the islands. The beach here is full of large rocks making swimming a bit difficult. There are MUCH better beaches in other areas. The bungalow was basic, the best wasn't very comfortable and the bathroom was pretty basic. Nothing to write home about, but certainly not terrible either. If you're really looking for a quiet and beautiful beach, look at other options on the Koh Rong islands instead, though.

  • Stayed: January 2014, travelled as a couple
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Thank Dan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2013

We attempted to stay with Treehouse recently on our trip to Koh Rong Island. We had made a booking via email and arrived at the Koh Rong Dive Centre to make payment.
After we were abruptly greeted by the non Cambodian staff we explained that we would be catching another boat to the island that left at 3pm. They would not allow us to travel with an alternate company, we had to use the Koh Rong Dive Centre ferry if we wished to stay with them. This booking guideline was not once mentioned in numerous emails that transpired between us.
At the end of the day this company simply wants to get every buck they can from you, they are not concerned as to whether you enjoy your stay. We wanted to catch the faster ferry that left from Serendipity Pier 5 mins walk (not a 15 min bus ride to their pier) so we walked away, made our own way to the island on the much faster boat and stayed in a great bungalow for the same price on a nicer part of the beach.
It may not sound like much of an issue to some but we didn't want to give a cent to this business as they were unpleasant to deal with and judging by the other reviews sounds like the lack of customer service carries over to the island.
There is much better accommodation out there!

Stayed: December 2013
1  Thank JaxJay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tree House Bungalows

Address: tree house beach | Koh Rong island, Koh Rong 18000, Cambodia
Region: Cambodia > Koh Kong Province > Koh Rong
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #26 of 44 Speciality Lodging in Koh Rong
Price Range: £10 - £37 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Tree House Bungalows 2*
Number of rooms: 37
Official Description (provided by the hotel):
Welcome to the Tree House Bungalows, opened in 2008, a resort located in a privileged setting at the front beach of Koh Rong. In the resort surroundings, we have our private beach, Four K Beach, White Beach, several shopping centers, restaurants, bars and pubs. The Tree House Bungalows Resort is located in a traditional Khmer building and we have our own private pier for your use. ​The resort has 37 bungalows, which offer you a renovated style of comfort on the island. The resort has a wide variety of services which, together with its privileged location, make it ideal to visit Koh Rong, either for leisure or business. In our resort we offer you the opportunity to celebrate corporate events and family celebrations. If you are looking for great Khmer & Western cuisine cooked with the finest ingredients in Koh Rong at an excellent price then the Tree House Bungalows offers you the beachfront restaurant. Tree House Bungalows is an ideal location in the heart of Koh Rong which can cater for all of your needs, whether you are travelling alone, with family or with friends. We have a great team of professionals that will be glad to help you. ... more   less 
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