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“excellent accomodation”
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Holiday Rental House -
2 Bedrooms, 1 Bathroom, Sleeps 4
Hook Norton, Oxfordshire, England

Reviews from our community

Poor - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Cheadle, United Kingdom
Level 5 Contributor
64 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“House of horrors”
Reviewed 3 February 2018 for a stay in August 2017
person found this review helpful

Booked this cottage through Sykes (never again). Sykes awarded the cottage 4 ticks which equates to "Excellent standard throughout", they also describe it as; "delightful, charming and wonderful".
The front elevation of the cottage is no doubt charming to behold, but inside the standard is horrendous.

We would not have stayed even one night but we had commitments in the area on Saturday and Tuesday, so we left the property early on Wednesday.

I detail the issues as follows:

Exposed wiring to the main light, the ceiling rose cover appeared to have slipped down the flex (only held in place by friction)

Mildew/mould on curtain tie backs (they were sticky to the touch.

Bodged repair to hand basin.

Dust/dirt on inside of bathroom door.

Further to my complaint I add the following:


Dirty damaged cabinet to fridge/freezer.

Uncovered wiring
Rusty, noisy water meter in the lounge!

Bedrooms: the doors to both bedrooms are very low and anyone of average height will bump their head. The bedroom furniture is all very basic with poor quality mattresses. In the small bedroom the bunk beds are very close to the single bed (only 12" apart at the narrow end of the room) and there is no wardrobe but a full size folding dining table is sqeezed in!

Landing: the landing is less than 1 square metre but the staircase, 2 bedrooms and a storage cupboard open on to it. It is quite scary especially when the small bedroom door is opened, anyone standing on the landing could easily be knocked down the stairs.

Staircase: very steep with flimsy handrail and very small treads especially on the sharp turn.
Sykes negotiated a small refund 1/7th of the weekly rate!

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
4 Feb 2018
Thank you for your comments. We are sorry to hear you were disappointed with your stay. The owner has reviewed all of your comments and taken the feedback on board. The single bed has since been removed to allow more room in the small bedroom, and a new wash basin has since been installed. The water meter has also been installed. Feedback is taken very seriously, and always appreciated to allow for constant improvement. A gesture was offered an accepted for a night's stay, due to the disappointment expressed after your stay.

We hope your booking in October was the positive experience you were looking for.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Skegness, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“excellent accomodation”
Reviewed 17 July 2017 for a stay in July 2017

Thought I would write a review after reading the "disappointed" review earlier of same property. We stayed in July 2017 and not in the winter months as per previous review. In summer this property is warm but not over warm. It is situated in a nice village with plenty dog walks in area. Rental price was good for family of 4 plus dog. Not the biggest property but suited us fine. No WIFI which upset kids but that worked out as a plus as we actually talked. Small shop nearby that is well stocked. Aldi close by in Chipping Norton. Plenty to do locally including Hook Norton Brewery and Blenheim Palace. I recommend this property and would re-visit

Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley S
Trimley, Suffolk, United Kingdom
Level 4 Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 March 2017 for a stay in February 2017
people found this review helpful

Great location. Hook Norton is such a pretty village and the cottage is perfectly situated immediately opposite the friendly well stocked village store and Post Office. You can buy everything you need here including great fresh baked bread. There is a wealth of things to do within a radius of 25 miles.
The cottage itself is very pretty but I have no idea how 5 people would manage here. The second bedroom has adult bunk beds and one single in a minute bedroom with no heating and nowhere to store anything. Truly awful.
Downstairs is absolutely stuffed with furniture because it is marketed for 5 people, so you can hardly move for tables and chairs.
We were told that a starter pack for the open fire was part of the deal, but when we arrived on a cold dark February late afternoon, not only was there no starter pack, there wasn't even a grate in the fireplace. The heating was Economy 7 which means it was warm all day but went off around 6 in the evening. So without the fire you would be left with two small plug in space heaters to heat the entire cottage.
The shower was a real trial to use and the screen so I'll fitting that the floor flooded every time it was used, and because of the stupid Economy 7 heating the bathroom was always cold.
This could be such a cosy little place for two, but it needs some work. The owners live abroad and I feel they are too remote to keep an eye on things.
Such a shame.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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