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“... was ok..”

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Auckland Harbour Oaks
Sydney, Australia
Level 5 Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“... was ok..”
Reviewed 26 May 2014

I stayed here in a 2 bedroom apartment as I attended a concert nearby.
Got up to the apartment and thought it was great, the view from the balcony was lovely, although balcony was abit narrow.
Main disappointment would be the sinks, both in the bathroom and the kitchen. There wasn't a drain in either, just a big dark tunnel like hole. Also the shower floor didn't look clean and when the water was coming out of the hose it was hosing all over the place.
One room had 2 power points but neither of them worked.
Also no restaurant inside the hotel is abit disappointing but viaduct isn't far from here, good location
Other than that, the hotel did the job while I was there for the night.

Room Tip: I was on level 17 and that had a nice view of the harbor, there was also some construction going on...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank angela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review, 27 May 2014
Dear Valued Guest
I am glad you enjoyed the location great views and, all that the apartment offers as compared to a traditional hotel that offer smaller rooms at higher prices. Thank you for taking the time to write this review. Maintenance department have been alerted to concerns you raised. We do have specially arranged discount vouchers for cafe's and restaurants for our guests. Please stay in touch direct as we hope to welcome you back at Auckland Harbour Oaks with our best rates.
Regards
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643 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (208)
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Wellington
Level 5 Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 24 May 2014

But we will stayhere again. Very comfortable bed which made for a good night sleep. No air con only windows and balcony doors that open which I prefer much more. So there were a few things that I had to tell reception about before we left like, bulbs not going in bed side lights , plug missing on the iron which meant water spilled as you ironed your clothes. Burn mark on the electric fan heater (which made u think it was unsafe to use) and mould on the bedroom curtains. These little things did not spoil our stay. Asked for two extra pillows and they were delivered to our room while we were out . We stayed in a one/two bedroom unit with nice couch and tv area with views over looking Auckland Harbour and beyond (FAB). It was a two mintue walk to the trains and an extra two minutes to the Harbour Ferries and about 7 to 10 mintues walk (depending on foot wear) to Vector Arena . We walked there and back to all these places and we were right in town for lots of eating places and shopping. We paid extra for the parking which was secure and right under the building. Yes it does have some permanent residents at this establishment. Stayed two nights. We did not check out the gym or the swimming pool. 25H

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Theresa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review, 27 May 2014
Dear Valued Guest,
Thank you for taking the time to review Auckland Harbour Oaks. We are pleased to see that you enjoyed the facilities offered with the apartment style accommodation. The excellent location has the proximity to just about everything downtown Auckland has to offer! We do have travelers who choose us for longer stays to enjoy the convenience. The housekeeping and maintenance departments have since rectified points you brought to our notice.
Please keep in touch with us direct so we can provide you with our best rates for your return.
Regards
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Kuala Lumpur
Level 4 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 May 2014

The location is great, also close to Queens Street so that you can get plenty of restaurants nearby the hotel. You can catch the Airport Bus within less than 10min by walking from the Hotel. Although room is a bit small but it’s clean. Having kitchenette facilities including washing & dryer is an extra bonus. Very good Wifi signal. Hotel staffs are friendly and helpful.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review, 21 May 2014
Dear Valued Guest,
We are so glad to see that you embraced what we offer here at our property. Great rooms, Great price, Great location – there are no properties in Auckland that can match what we offer with complimentary Wi-Fi. We take immense pleasure in being able to serve our guests every day and enjoy what we do.Thank you and please stay in touch with us direct so we can offer you our best rates for your next stay.


Warm regards,
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Cardiff, United Kingdom
Level 4 Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 18 May 2014

This hotel is excellent. Affordable, with a fitness centre and located in the heart of Auckland. The room was clean, bright and well equipped - there was a microwave, washing and drying machine and a TV. The staff was very helpful directing me to the open restaurants after 11pm (as arrived lately). Good for business and vacation.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ela_Radek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review, 21 May 2014
Dear Valued Guest,
Thank you for choosing Auckland Harbour Oaks for your recent stay in Auckland. I was delighted to read that you had an enjoyable time at our hotel. It was a pleasure to have you as our guest. We appreciate your nice feedback on our staff and look forward to your return visit. Please stay in touch direct as we can provide you our best rates always.

Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nowra, Australia
Level 5 Contributor
76 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 18 May 2014

We stayed with a group booking on the first weekend in April. The room was small but adequate, and the complementary breakfast was a bit weird with fresh cake in a box and bananas, yoghurt and juice. We did not buy any food for breakfast as we thought it was just a one off. Cereal and milk and packaged fruit would have sufficed and then I would not have and to bear the smell of fresh banana all the time in the room. Unfortunately the weather was a bit warm and we had to leave the windows open for cool air as there did not seem to be any air con. The noise from the pub next door was very loud and went most of the night each night (4) we stayed there. To top it off the bottle-o arrived at 5am each day to remove the empties and banged and clanged for another half an hour.
My advice is to take ear plugs and buy something decent for breakfast as there is full cooking facilities.
The place I found was clean and our room was serviced each day which was nice. Staff were busy but polite and helpful.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eaglereach184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review, 21 May 2014
Dear Valued Guest,
Thank you for taking the time to review Auckland Harbour Oaks and appreciate the kind words for our staff. We are pleased to see that you enjoyed the neat and tidy apartment style accommodation. The ' light breakfast to go' offer has actually been phased out as gets often misconstrued. Instead we provide our guests special discounted offer coupons for in Restaurants and Cafés on our doorstep. We shall definitely investigate how noise could be controlled, especially the dawn council service you mentioned.
Take care and I hope next time upon staying with us it is an easier experience.

Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 May 2014

A group of four 'girls' stayed here over the Anzac weekend. The hotel was great, close to the Harbour with views and close proximity to restaurants cafe's and pubs. The shower over the bath is a bit of an issue for people with dodgy legs however the hotel did try to find another room for us. The noise at night from surrounding backpacker hostels is shocking however not much the hotel can do about this.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shm00056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review, 15 May 2014
Dear Valued Guest,
We are so glad to see that you embraced what we offer here at our property. Great rooms, Great price, Great location – there are no properties in Auckland that can match what we offer with complimentary Wi-Fi. Thank you and please stay in touch with us direct so we can offer you our best rates for your next stay.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hobart, Australia
Level 6 Contributor
137 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 9 May 2014

I was concerned by some of the previous reviews but thankfully had nothing to worry about!
We three had a one bedroom apartment on the 35th floor with a harbour view WOW! Beautiful view, especially at night. Our third person had a roll out bed which I'm told was comfortable. Nice bathroom with washer/dryer, well appointed kitchen and plenty of space.
The only grumble I would have, the couch had a few nasty stains, a pity as this lets down an otherwise great room.
This property is in a fantastic position for the waterfront and shopping, and a great pub next door for meals. We found the staff to be friendly & efficient and had no problems with parking which is off a quiet side street and is very secure.
Perfect for our short stay in Auckland.

Room Tip: Definitely a harbour view room as high as possible.
See more room tips
  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TassieAusssie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review, 15 May 2014
Dear Valued Guest,
Thank you for choosing Auckland Harbour Oaks for your recent stay in Auckland. I was delighted to read that you had an enjoyable time at our hotel. It was a pleasure to have you as our guest. We appreciate your nice feedback on our staff and look forward to your return visit. Housekeeping department have since rectified your only concern raised! Please stay in touch direct as we can provide you our best rates always.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Auckland Harbour Oaks

Property: Auckland Harbour Oaks
Address: 16 Gore Street | Auckland City, 1010, New Zealand
Region: New Zealand > North Island > Auckland Region
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #183 of 281 Speciality Lodging in Auckland Region
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Auckland Harbour Oaks 4.5*
Number of rooms: 90
Official Description (provided by the hotel):
The tallest apartment tower in New Zealand - 4.5 Star Qualmark Rated. Auckland Harbour Oaks offers Auckland CBD apartment style hotel accommodation with sweeping views of the harbour and city.New:* GYM Access* Pool Access* Complimentary 1 hour free broad-band internet per night purchased (up to 250mb). The emphasis is on style and comfort at an affordable price. ... more   less 
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Also Known As:
Auckland Harbour Oaks Hotel Auckland Region

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