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“Great Views”

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Auckland Harbour Oaks
Sydney, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great Views”
4 of 5 bubbles Reviewed 5 August 2014

Here on business so not expecting much but I'm glad to say I was pleasantly surprised, had an apartment on the 34th floor overlooking the harbour, fabulous at night. The apartment was compact spotlessly clean and the amenities excellent , the staff friendly and obliging. Shopping for groceries 3 minute walk away to Queen Street the main drag down to the harbour where all the main transport terminal are trains,buses and ferries. So summing up a great place to stay in the CBD.

Room Tip: Book a room on the upper floors as I would think there would be considerable noise closer the street
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  • Stayed August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Auditman2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review, 7 August 2014
Dear Valued Guest,
Thank you for choosing Auckland Harbour Oaks for your recent stay in Auckland. I was delighted to read that you had an enjoyable time at our hotel which you summed up perfect. It was a pleasure to have you as our guest. We appreciate your nice feedback on our staff and look forward to your return visit. Please stay in touch direct as we can provide you our best rates always.

Warm Regards
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615 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (204)
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Indonasia
Level Contributor
130 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 31 July 2014 via mobile

The location is perfect for people who have business near Auckland Harbour, it is in walking distance to the Harbour, and there are a lot of restaurants and convenient stores besides the Hotel/Apartment. Only the room is a bit small but it is very clean. There are other options to book 2 rooms apartment on short/long term basis

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank budiono B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review, 1 August 2014
Dear Valued Guest,
We are so glad to see that you embraced what we offer here at our property. Great rooms, Great price, Great location – there are no properties in Auckland that can match what we offer with complimentary Wi-Fi. Thank you and please stay in touch with us direct so we can offer you our best rates for your next stay.
Regards
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Bangkok, Thailand
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 16 July 2014

harbour view room is fantastic in room facilities is good ,with restaurants around within walking distance, parking near by cheaper than in site but may not be so convenient when it rain,free wifi with limit . huge luggage may not be a good idea with small elevator

Room Tip: higher floor for nice harbour view
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Thailkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review, 17 July 2014
Dear Valued Guest,
Thank you for taking the time to review Auckland Harbour Oaks. We are pleased to see that you enjoyed the facilities offered with the neat and tidy apartment style accommodation. The excellent location has the proximity to just about everything downtown Auckland has to offer! Please keep in touch with us direct so we can provide you with our best rates for your return.
Our attentive staff is happy to assist if you have loads of luggage by priority use of lift # 4, also used as service elevator.
Warm Regards
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Brisbane, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

The Auckland Harbour Oaks Hotel was a pleasure to stay at for the week. The room had gorgeous Harbour view and the room was clean and inviting. It felt like a home away from home. The staff were always happy and would always greet you with a smile and a hello and were always more than helpful. It is in a great location for the most part as it's within walking distance to everything and the ferry buildings were only a few streets away. The unit had a washing machine and dryer in the room which we loved especially with a small child. I would highly recommend the AHO to anyone travelling to NZ.. great value for money beautiful friendly staff and we will definitely be staying there again when we go back to NZ a big thumbs up! :)

Room Tip: We had the room overlooking the Sky City Tower...gorgeous
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review, 15 July 2014
Dear Valued Guest,

We are very glad to hear that our little touches enhanced your stay and you had a lovely time. It is wonderful to know that you would recommend this hotel. The team highly appreciates your comments and it was a pleasure to have you as our guest. Thank you and please stay in touch with us direct so we can provide you with our best rates for your return always!

Warm Regards
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Melbourne
2 reviews
3 of 5 bubbles Reviewed 15 July 2014

We arrived for an overnight stay. The staff were helpful albeit disinterested. As planned we had a package including a guaranteed higher floor and bottle of wine, both of which we got. The room was clean, tidy, and I liked the little kitchen area. We had a little lounge area which was nice, however the one bedroom was tiny, with nowhere to put your suitcases. The bed was really hard. The bathroom looked nice, but for $155 per night I expected more than single ply toilet paper. There was also an exposed pipe coming through the ceiling sealed off by cling wrap. Oh and the shower head. As soon as the water was on, the jet would fly up parallel to the floor, which isn't ideal. My last concern was the bottle of red wine they delivered had turned to vinegar. Unfortunately, we had an unpleasant experience, and would definitely advise you to look around, there is probably better. The view is excellent, especially at sunset.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KPhillips1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review, 15 July 2014
Dear Guest,
Thank you for your feedback. We are glad that you enjoyed the facilities offered, location and great views. I am disappointed to read that you found our rooms not up to your expectation in terms of size. Our apartments are much bigger than the standard apartments in Auckland and especially when compared to hotels that are even smaller. Perhaps next time place a request for a larger room and our reservations will do all they can to honor the request. We have addressed your concerns to the specific departments for immediate action.Take care and I hope you choose us whenever you are in Auckland.

Regards,
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 12 July 2014

Stayed here for 1 night recently, and it was ok. The staff didn't seem very happy to serve us when we showed up. The room was ok. Small, and the bathroom was so cramped, but it was nice and had a really good view. The location (albeit near a lot of gentlemen clubs and 'massage' parlours), is right near the heart of the city, as well as the harbour.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank beevers11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review, 15 July 2014
Dear Valued Guest
I am glad you enjoyed the location great views and, all that the apartment offers as compared to a traditional hotel that offer smaller rooms at higher prices. Thank you for taking the time to write this review. I am disappointed to see that you did not find on the team the warmth and caring attitude that we really pride ourselves on. This will be taken up with the reception team to ensure that every guest is well looked after at our property. Please stay in touch direct as we look forward to welcome you again soon.
Regards
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Southampton, United Kingdom
Level Contributor
207 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 bubbles Reviewed 3 July 2014

The second time we have used'The Oaks' style self catering accommodation and again not disappointed. This hotel was clean, tidy and the apartment was well appointed. The location is excellent close to some great bars and restaurants in the marina, close to the shopping areas of Queen Street and a short walk from the sky tower.

The staff were friendly and very helpful. We had a room on the 29th floor which gave us wonderfully night views of the city. To get to and from the airport use the 'super shuttle' door to door quick excellent and good value service.

Room Tip: Get as high as you can
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KVS79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review, 4 July 2014
Dear Valued Guest,
Thank you for taking the time to review Auckland Harbour Oaks. We are pleased to see that you enjoyed the facilities offered with the neat and tidy apartment style accommodation. The excellent location has the proximity to just about everything downtown Auckland has to offer! No words can simply describe our property better than what you have, for which we are ever grateful!
Please keep in touch with us direct so we can provide you our best rates for your return.
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Auckland Harbour Oaks

Property: Auckland Harbour Oaks
Address: 16 Gore Street | Auckland City, 1010, New Zealand
Region: New Zealand > North Island > Auckland Region
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #180 of 259 Speciality Lodging in Auckland Region
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Auckland Harbour Oaks 4.5*
Number of rooms: 90
Official Description (provided by the hotel):
The tallest apartment tower in New Zealand - 4.5 Star Qualmark Rated. Auckland Harbour Oaks offers Auckland CBD apartment style hotel accommodation with sweeping views of the harbour and city.New:* GYM Access* Pool Access* Complimentary 1 hour free broad-band internet per night purchased (up to 250mb). The emphasis is on style and comfort at an affordable price. ... more   less 
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Also Known As:
Auckland Harbour Oaks Hotel Auckland Region

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