I stayed here with my partner 2-3 weeks ago. My partner had a hockey tournament here and this hotel seems to be close to the patinoire/ice rink. Another reason why we stayed here is because it had air conditioning and a pool plus it had the toilets inside the room unlike hotel f1 where my partners team mates where staying in. We arrived in the afternoon and saw that the pool had no water and was disappointed about it. I think they only have it functional during summer. The reception was small and had low ceilings and a lil dingy reminiscent of a 3rd world motel. There was a couple before us so we had to wait to be checked in. The receptionist seemed to take here time and even answered phone calls before attending to us. She gave us an old key and directed us to the elevator. The elevator is small and seemed dangerously old. The hallway leading to the room was dark and creepy and smelled musty. The room which was located on the first floor was small and adequate but surprisingly clean. As the game was to start in 30 minutes, we just dropped our bags and went out. We got back to the hotel around 1am and was surprised that the entrance was locked and the receptionist was nowhere to be found except for a note that said to call the landline. We had to wait for at least ten minutes before the receptionist arrived and opened the doors for us. We were so tired so we headed to the room. It was sweltering hot that night so i decided to turn on the airconditioning but couldnt find the remote control or the power button. There was none so i called the receptionist. She spoke no english so after 5 minutes of trying to explain to her what i needed, i gave up and had my partner talk to her in french instead, she said the remote should be in the room and there was nothing she can do. It was pointless to argue so we just put up with the heat. There was only one window in the room and it was facing the highway. I was hesitant to open it at first as i was concerned that someone might go in thru it but due to the unbearable heat, i opened it halfway. Immediately after opening the window, the noise from the passing cars on the highway was blasting inside the room. To cut it short, we were not able to sleep and my partner had several games to play the next morning and didnt get enough rest as needed. We checked out and raised our concerns to the receptionist. She didnt seem to care and told us that the lady in the reception last night didnt know and was wrong about the remote. Then she proceeded about the hotel not switching to aircondition mode yet and they cant just turn it on for one guest. We feel like she is just giving us excuses as the room had a split type ac and was not centralized at it had its own vent just outside the window. But she just shrugged us off and was unapologetic. When we met with the other people in the team, they told us that hotel f1 had a centralized ac which was turned on and that they had a good rest. Their hotel was 3x cheaper than this hotel. Bottomline, it is not worth the money for the inconvenience and service you get from this hotel. If you need to stay in the area, there are far better and cheaper options. Stay away from this crappy hotel.
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- Also Known As:
- Kyriad Toulon Est - La Garde Var, France