The location of the hotel is good, just a 5-minute walk to Ulu Camii and a block off of the main street through town. However, when booking the hotel online I didn't pay the best attention and booked the "no meal" option for the room. I've never been to a hotel in Turkey where breakfast wasn't included in the room price, so of course I wasn't looking for that when booking. The staff who checked us in said that we could add breakfast for 20TL each. After I brought to the hotel staff's attention that we had also booked and paid for a larger room (double) but were put in a smaller room (economy double), he said it was no problem for us to have the breakfast free.
Breakfast ended up being mediocre anyway, with packet jams and honey and standard Turkish breakfast fare. Definitely not worth 20TL. However, the view over Bursa was lovely from the rooftop terrace.
Our air conditioning also didn't work during our stay and the room was very warm. We didn't feel safe opening our windows to get an airflow because the window was very easily accessible by the neighboring room. We mentioned the air conditioning to the manager the next morning and he laughed it off.
If the air conditioning worked, the hotel would be comfortable and it is in a good location. However, the deception of the breakfast situation and room size brings the whole experience down.
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- Also Known As:
- Grand Heykel Hotel Bursa Province, Turkey