I arrived at the hotel at 2am and was directed to my "luxury" room. When I turned back the bed cover, I saw that the sheet was stained. The stains look like blood. I called reception which sent two people to look at the stain, then I was moved to the room next door.
This room was marginally better in terms of sheet hygiene. This room had a sheet with a cigarette burn in it. The under sheet covered 2/3 of the bed, so I had to sleep across the bed. The exposed mattress had a large burn hole in it. The headboard had a something stuck to it which looked like faeces. The mat from the bathroom to the bedroom was filthy.
I did not risk eating at the hotel and checked out at 8am. When asked for the refund to be put back on my credit card they said that it was impossible and that they could only give me cash.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Priceline, Traveltool, S.L.U., Hotel.de and Evoline ltd so you can book your Sathyam Grand Resorts reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.