We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Edward K
Portsmouth, New Hampshire

Good option near Moscow

Review of East Gate Hotel
4.0 of 5 bubblesReviewed 1 Aug 2018
We stayed at the East Gate during the FIFA World Cup. It was a busy time in Moscow, & this hotel gave us some needed respite. We booked a family room & it was easily large enough for four (couple with teenage daughters). The room was clean & well equipped, including excellent wifi. The hotel restaurant was limited, but good. The day staff was extremely friendly & helpful. The neighborhood seemed Soviet suburban, functional not pretty. In all, a very comfortable accommodation.
It is worth mentioning that the location takes some time to get to from Moscow City Center. There is public transportation options. Taxis took around 1.5 hrs to get there. Sightseeing requires some planning.
Date of stay: June 2018
Room Tip: Family room was large enough for four.
Trip type: Travelled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Марина Г, Менеджер по связям с общественностью at East Gate Hotel, responded to this review
Responded 10 Aug 2018
Dear Edward K!
Special thanks for Your choice of East Gate, excellent marks and comments about accommodation. East Gate is located in The centre of Balashikha City - near Moscow. To reach the nearest Moscow underground station our guests may use a public transport from the bus station next to hotel entrance, 7 km takes about 30 minutes. As an option hotel staff always ready with help to organize taxi services. Glad to see You soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
Contact accommodation for availability.
0.9 miles from East Gate Hotel
Номер Люкс
Contact accommodation for availability.
2.9 miles from East Gate Hotel
Free Wifi
Contact accommodation for availability.
3.0 miles from East Gate Hotel
Free Wifi
Restaurant
Комфортабельный номер отеля ждет своих гостей.
Contact accommodation for availability.
2.6 miles from East Gate Hotel
Hotel Orange
Contact accommodation for availability.
3.1 miles from East Gate Hotel
Contact accommodation for availability.
3.3 miles from East Gate Hotel
Free Wifi
Free parking
Белуга
Contact accommodation for availability.
2.4 miles from East Gate Hotel
Free Wifi
Free parking
Contact accommodation for availability.
4.3 miles from East Gate Hotel
Free Wifi
Free parking
Contact accommodation for availability.
1.1 miles from East Gate Hotel
Contact accommodation for availability.
3.8 miles from East Gate Hotel
Free Wifi
Restaurant
View more hotels in Balashikha
Reviews (76)
Filter reviews
76 results
Traveller rating
27
28
13
4
4
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
27
28
13
4
4
See what travellers are saying:
Selected filters
Filter
Updating list...
2 - 7 of 76 reviews
Reviewed 14 July 2018

The hotel was good to stay but not by location if you plan to visit Moscow centre.

1. Staff and Front Desk: Very Courteous, English Speaking and helpful. One of their staff wasn't able to communicate in English, so he used Google Translate Voice, but the attitude was pretty helpful. Check-In and Check-Out were very smooth.

2. Room: Good and clean. Smaller than my expectations. Had a window, opened to the back side of the hotel. The bathroom was neat and clean. Toiletries were changed every day along with bed linens.

3. TV had Russian channels only :)

4. Minibar: I was told minbar is chargeable, but "my minibar was empty while checking-in and remained so for the whole week of my stay"!
Claiming to be a 4 star, I don't understand why they were not bothered to give the quality like that?? Taking One Star straight off of my ratings. This is not expected from hotels claiming to be 4 stars!!

5. Restaurant and Breakfast: Buffet Breakfast was good but not delicious. Had two late night food orders from the restaurant, it was good too. But expensive.

6. Room Service: Very Good staffs, polite.

7 Nearby: You can find MacD just next to the hotel, a good shopping mall, ATMs and in the front, there is a grocery store too. Walk around locality is good.

8. Sleeping Comfort: +++ I had no trouble sleeping.

Final words, 1-2 days stay is ok but not for longer durations. Good for family and business, not good for a group of friends.

Room tip: Higher floors the better.
Date of stay: June 2018
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank DebiDuttaDas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 July 2018 via mobile

We stayed here for 2 nights
The place is very simple , the rooms are clean and the beds were very comfortable
The staff are polite
The location is 40mins in a tax outside of the centre of Moscow ,
We was visiting Moscow for the World Cup semi finals
There is next door a small shopping centre and a McDonald’s
All in all a little Far out from the centre but it was fit for purpose

Date of stay: July 2018
Trip type: Travelled with friends
Thank Greg H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 July 2018 via mobile

Hotel is in a good location but far from the Red Square. Staff are welcoming and willing to help.
My room (Double Room) was good however the AC was useless which I requested to be fixed however nothing was done. I guess the hotel has fixed it at (fan mode).
the hotel is right next to McDonald's and a little mall with a supermarket.

Date of stay: July 2018
Trip type: Travelled with friends
Thank ahmadaO1526DH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 June 2018 via mobile

Not at all satisfactory stay. First of all front desk employees are ill mannered and less educated. English speaking is zero. Also no eagerness to help out even with a translator. One young Bell boy has helped out more than the so called senior front desk attendants. They didn't even try to help us out with directions or any other information. Rooms had soggy smell and the air conditioning unit seemed broken. The screen showed 10 degrees Celsius but hell t fire was coming out. Breakfast was good though but not special provided it showed a 4 star hotel status in the booking website. The service did not come close to it. The adjacent shopping it had is not lively. Very few shops with limited collection.

Date of stay: June 2018
Trip type: Travelled with friends
1  Thank Asgar H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 February 2016

3 nights stay at this Hotel, very conservative breakfast with just a few choices.
Room was ok and tidy. Actually a sort of average hotel with nothing special at all.
It is a quick drive to city center if no traffic other ways it could take hours

Date of stay: December 2015
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank 55ciprianl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Татьяна М, Менеджер по связям с общественностью at East Gate Hotel, responded to this reviewResponded 31 March 2016

Dear Ciprian L! Thank you for your feedback.
In December, the restaurant worked only for Breakfast. Now the restaurant is very tasty Breakfast buffet with a large selection of dishes.
Always happy to see you in our hotel.
If you have any questions or comments, you can contact the General Manager by e-mail or phone, they are on the hotel website.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews