I have been a gold member with Starwood and enjoyed top notch service and rooms in every hotel I've been to. This was not a good experience. Rooms are dusty, we found blood on our linens TWO different nights- called and complained and it was changed but not apologetically. They changed a lightbulb in our room, left the old one on the nightstand. I spoke to a manager about how unsatisfactory our hotel stay was, he rushed me off the phone said he'd call me back and never did. Very disappointed in this hotel being associated with Starwood.
- Official Description (provided by the hotel):
- The Sheraton Vancouver Airport offers guests the best of many worlds: the luxury of an upper upscale experience minutes to the Vancouver International Airport, the convenience of being located in the heart of Richmond, British Columbia's many business districts and the pleasure of residing steps from shopping and unforgettable cultural experiences. Relax and enjoy the comforts of a restful sleep in a spacious guest rooms featuring the Sheraton Sweet Sleeper Bed or connect with family & friends in Starbuck's or Harold's Bistro & Bar. ... more less
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- Also Known As:
- Best Western Richmond