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Abercorn Inn Vancouver Airport
Ranked #18 of 23 Hotels in Richmond
Reviewed 29 May 2013

Arrived on a Friday night, front staff not exactly friendly. Once checked in, went down to the pub and were told that they already had last call and were closing, even though brochure in room advertised wings and karaoke opening til 11 (it was only 9:55).
When approaching the front desk for an alternative for dining they barely responded and waved 'down the road' at another hotel. Although rooms were nice, we will not stay there again.

  • Stayed: May 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Gail D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western P, General Manager at Abercorn Inn Vancouver Airport, responded to this reviewResponded 2 June 2013

Dear Gail D,

Thank you for your review and we are sorry to hear about your experience as this is not the level of service we provide. We currently have a new menu and restaurant hours in place. thus, we apologize that the in room advertisement probably was during the transition process and did not fully reflect the change.

Please consider staying with us again so that we may provide you with excellent service and food.

Regards,

BEST WESTERN PLUS Abercorn Inn Team

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640 - 646 of 859 reviews

Reviewed 28 May 2013

Clean hotel close to the Vancouver airport. When the chef found out that we had to leave early before breakfast was available, she packed up a breakfast to eat in the room. The price of the room was reasonable, and they offer a shuttle to the airport.

  • Stayed: May 2013, travelled with family
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Thank Karen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western P, General Manager at Abercorn Inn Vancouver Airport, responded to this reviewResponded 2 June 2013

Dear Karen F,

Thank you for your review. We are thrilled to hear that you enjoyed your stay and met our new chef! We certainly do our best to accommodate our guest..

Hope to see you again in the near future.

Regards,

BEST WESTERN PLUS Abercorn Inn Team

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Reviewed 22 May 2013

The pub offered excellent beer choice! The food is actually getting better, and I cant wait until the patio finishes. Hopefully before summer time comes, so I can enjoy the sun and beer and the beautifuk weather in vancouver.

  • Stayed: May 2013
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Thank carlos6623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western P, General Manager at Abercorn Inn Vancouver Airport, responded to this reviewResponded 2 June 2013

Dear carlos6623,

Thank you for your review on our beer! We certainly take pride and choose our beer carefully. Do come back and try the new Ginja Ninja Beer from Granville Island Brewery!

Regards,

BEST WESTERN PLUS Abercorn Inn Team

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Reviewed 15 May 2013

We stayed here during a short layover. I thought the price was very reasonable compared to other hotels in the area. The free shuttle arrived at the airport very quickly which is great after a long flight.
The hotel is older but is very well maintained. The housekeeping is absolutely spotless! I know because I wipe everything down with anti bacterial wipes and there was not a trace of grime.
The linens smelled wonderfully fresh too.

The staff at the front desk very friendly and helpful. They provided information on the sky train which is very close by and very convenient. We were able to go to down town Vancouver within minutes.
The only reason I don't rate this a five is because being a Best Western Plus I expected a pool and there is not. I guess this isn't necessary for an airport hotel. Also the breakfast selection & quality could have been better. There is a restaurant/pub on site.
I would not hesitate to stay here again.

  • Stayed: February 2013, travelled with family
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1  Thank angelana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western P, General Manager at Abercorn Inn Vancouver Airport, responded to this reviewResponded 2 June 2013

Dear angelana,

Thank you for your wonderful review. We are thrilled that you enjoyed your stay and the comments of our staff. Providing excellent customer service and cleanliness is what our property and the Best Western brand take pride on.

Hope to see you again!

Regards,

BEST WESTERN PLUS Abercorn Inn Team

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Reviewed 15 May 2013

We stayed at the BW Abercorn prior to an early morning departure out of Vancouver Airport. Would recommend this hotel as it's far enough from the airport that you don't get any of the noise yet the drive to the ParknFly was less than 5 minutes. Our room was the appropriate temperature and the KS bed was great. Parking appeared to be limited as there was a large party in their banquet room the night we stayed. Left early so was not able to partake of the free breakfast. Check-in was efficient. Would stay again if we had an early morning flight.

Room Tip: We were on the third floor and there was no hallway noise.
See more room tips
  • Stayed: May 2013, travelled with friends
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Thank Rob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western P, General Manager at Abercorn Inn Vancouver Airport, responded to this reviewResponded 2 June 2013

Dear Rob M,

Thank you for your detailed review of our property. Hopefully, next time you can take advantage of our complimentary full hot breakfast buffet!

Regards,

BEST WESTERN PLUS Abercorn Inn Team

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Reviewed 7 May 2013

We always stay here and take advantage of their park and fly. The hotel is clean, quiet and comfortable, and they offer a really nice breaky which is included. If you stay a night on either end of your trip you park free. We usually leave our vehicle for 2 weeks and have never had an issue. They have a restaraunt and pub as well so you don't even have to leave the hotel if you choose not to. Nice and close to the airport with a shuttle bus as well.

  • Stayed: November 2012, travelled as a couple
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Thank Snappione
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western P, General Manager at Abercorn Inn Vancouver Airport, responded to this reviewResponded 2 June 2013

Dear Snappione,

Thank you for your review of our property and giving us a 5/5 rating! Looking forward to your next stay with us.

Regards,

BEST WESTERN PLUS Abercorn Inn Team

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Reviewed 5 May 2013

Comfortable bed, good size room, free shuttle to/from the airport, a nice restaurant in the hotel and a free breakfast in the morning. The people at the front desk when we checking in were very friendly and accommodating. We arrived early and they we able to have a room for us right away. For our one night stay en route between cruise ship and air travel, it was just right and affordable. The restaurant was a good basic eatery with a reasonable menu and good service.

  • Stayed: April 2013, travelled as a couple
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Thank We_be_cruzin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western P, General Manager at Abercorn Inn Vancouver Airport, responded to this reviewResponded 2 June 2013

Dear we_be_cruzin,

Thank you for your wonderful review of our property. We are to hear that you enjoyed your stay. Hope to see you again in the near future!

Regards,

BEST WESTERN PLUS Abercorn Inn Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Abercorn Inn Vancouver Airport

Address: 9260 Bridgeport Road, Richmond, British Columbia V6X 1S1, Canada
Region: Canada > British Columbia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #18 of 23 Hotels in Richmond
Price Range: £76 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Abercorn Inn Vancouver Airport 3.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Plus Abercorn Hotel Richmond
Best Western Abercorn Hotel
Best Western Richmond
Richmond Best Western

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