After visiting this hotel I think that BW chain is being too generous in awarding the "plus" to it. It is your typical regular Best Western nothing really special about it to be named plus. However, there was something else that made me give it a poor rating: the cleanliness of the bathroom. When one thinks of comfy beds and other more intangible things it is a matter of opinion but cleanliness cannot be disputed once you see the dirty spots. The bathroom so dated that you can see from the pictures I took. The towel, very thin and worn out, had yellow marks on it, the shower tiles had hair stuck on them so that made me wonder how the place had been cleaned. Mind you this hotel claims it has gotten an award for cleanliness. Well, not at the room we stayed. The sink is so low that is better fit for a child than for an adult. Also, we asked for a quiet room since we came from a long trip and we wanted a night to rest before hitting the road. Our room was on the ground floor right in front of the parking lot so we heard every other guest arriving and rolling their luggages. The room itself is spacious but despite for the flat screen tv everything else is dated, including the bathroom. The good thing about the hotel is that it is really close to the airport and the airport shuttle driver was very kind and helpful and a careful driver. Breakfast in the morning was crowded with a lot of tourists trying to get their food from a very small area. Standard BW breakfast but I didnt like that the yogurt was in a huge bowl where everyone just scooped their portions out of it into their bowls. I dont consider that to be a very smart decision because of contamination issues considering that yogurt is very easy to spoil. It would be much better to have small one person packaged portions that all other BW offer as standard. If the reason for offering it from a big bowl was to save money I would rather they do not offer it at all. Someone may one day get ill by eating that yogurt. To summarize, thinking it was a BW plus I had higher expectations. Given it was just your standard BW I at least expected it to be clean. I will not recommend it neither we will be staying there again when coming to Vancouver. I usually dont take pictures of my stay but since my complaint was related to the cleaning of the place I thought it to be appropriate.
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- Also Known As:
- Best Western Plus Abercorn Hotel Richmond
- Best Western Abercorn Hotel
- Best Western Richmond
- Richmond Best Western