We have stayed at this Hotel a number of times and while it is dated and tired we have come to expect and enjoy the comfortable beds and clean rooms. What we did not expect was to walk into a large bathroom where the bathtub had been removed leaving only the shower. while we realize this is the norm in many hotels in other countries and in some newer hotels in North America, we did not expect that in this hotel. Always there has been a tub. We were not told there was no tub when booking and when we enquired if we could change rooms it was conveyed to us was that it was our fault for not making a specific request for a bath tub. Our displeasure then lay in their attitude. Disappointing.
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- Also Known As:
- Best Western Plus Abercorn Hotel Richmond
- Best Western Abercorn Hotel
- Best Western Richmond
- Richmond Best Western