My husband and I stayed at the Best Western Plus Abercorn Inn for 4 nights on our honeymoon. It was the worst experience we have ever had when dealing with hotels. Two different nights I had to ask the front desk staff to bring me up multiple sets of sheets before we found clean ones. The sheets on the bed plus multiple sets that were brought up had long black hair on them. My husband and I had to share a towel as the towels had black hair on them as well.
The service in the restaurant was awful. We ate dinner there the first night we were in town as well as we took advantage of the complimentary $8 breakfast 3 out of 4 mornings we were there. Our server NEVER came back and asked how our meal was. Our second breakfast I ordered 2 coffees as they never came back and asked if I wanted a refill at our first breakfast. It wasn't busy and I'm a server, it was terrible service.
I also asked to pay for the room on my debit card and for them NOT to charge the credit card number I provided to hold the room. On our last day, when I went to check out they handed me a receipt saying they'd already charged the room to my card.
If ever back in Vancouver again I will NOT stay here and there was nothing about it I would recommend to others. We chose to stay in Richmond as we were on our honeymoon and after paying for a wedding we couldn't afford a $300 room in downtown Vancouver. However, it became apparent that you get what you pay for.
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- Also Known As:
- Best Western Plus Abercorn Hotel Richmond
- Best Western Abercorn Hotel
- Best Western Richmond
- Richmond Best Western