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“A rant and a rave”

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Fairmont Vancouver Airport
Ranked #1 of 23 Hotels in Richmond
Certificate of Excellence
GreenLeadersSilver level
Whitehorse, Canada
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“A rant and a rave”
Reviewed 17 November 2012

The rant: we arrived around 7:00PM on a Saturday night after a flight. There was no assistance at the entrance to the hotel. After check-in, we were heading out for dinner in downtown Vancouver. When we came down, there was still no assistance at the front entrance. We were hoping to catch a cab. We ended up walking back to the other end of the airport to get one.
There were no robes in the room.

The rave: As always, sleeping at the Fairmont is like sleeping on a cloud! The tub is enormous and the rooms are well appointed.

We also came back to the Fairmont on our return trip, which was our wedding annivesary. We stayed on the Gold floor this time and it was outstanding. Private concierge, lounge and the rooms are more romantic. Upon arrival to our room, we were delighted to find chocolate covered strawberries and a card congratulating us on our anniversary. The bed, bedding and pillows allow you to have the best sleep of your life. In the morning, we went to the lounge where a continental breakfast was set up. There were hot and cold choices and plenty of healthy options as well as treats.

Given the opportunity, the Fairmont YVR is my go to hotel when connecting from Whitehorse to anywhere else in the world.

Room Tip: We had stayed in almost every room available. When it comes down to it, if all you need is a good s...
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank lalenawalter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontYVR, Director of Sales at Fairmont Vancouver Airport, responded to this review, 20 November 2012
Dear Ialenawalter,

Happy Anniversary! We hope you had an amazing excursion and greatly appreciate your recent Trip Advisor review on The Fairmont Vancouver Airport. We love how you have highlighted the benefits of staying on Fairmont Gold as our Fairmont Gold staff members are incredibly passionate about delivering exceptional service and they will be delighted to read your review. Please be sure that all of your feedback will be passed along to the various departments involved, and we hope you choose to stay at The Fairmont Vancouver Airport in the future. Please notify our reservations department of any future reservation requests you may have, as they would be delighted to assist with any special requests,

Warmest regards and have a lovely day,

The entire team here at The Fairmont Vancouver Airport.
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2,858 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (562)
Date | Rating
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English first
Prince George, Canada
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 15 November 2012

Whenever I have to overnight for a flight out of Vancouver, this is the place I stay. At the end of the international departures concourse, it makes arrival at the departures area a quick and easy walk, no taxi or shuttle. The rooms are exceedingly comfortable, beds are lovely and a great soaker tub if you have time. Room service and restaurant food is excellent and you can watch planes take off and land, very pretty at night. All the best attributes of a Fairmontwith a great locale.

Room Tip: Any are great; those nearest runways have the best views of planes.
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  • Stayed November 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank 756Annie756
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontYVR, Director of Sales at Fairmont Vancouver Airport, responded to this review, 20 November 2012
Hello 756Annie756,

Thank you for taking a moment to write such a lovely review on the Fairmont Vancouver Airport hotel. We will ensure to pass the following review on to departments involved and appreciate your ability to highlight the ease of staying at the Fairmont Vancouver Airport before a flight. Please inform our reservations team the next time you plan to stay at our hotel, as we would be happy to assist with any future reservation requests,

Sincerely,

The entire team at the Fairmont Vancouver Airport.
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London, United Kingdom
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 November 2012

Whilst the phrase airport hotel does not necessarily excite, here is a notable exception. What a place to be able to stay, shortly after a ten hour flight. Crisp and clean rooms, amazing bathrooms, telescopes to cater for the plane spotter in you and a buzzing restaurant and bar area. Concierge couldn't have been more helpful - arranging bikes for us to borrow for a jetlag-busting ride and offering suggestions for Chinese restaurants nearby. We thought it was great.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank scoochlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontYVR, Director of Sales at Fairmont Vancouver Airport, responded to this review, 20 November 2012
Dear Scoochlondon,

Thank you kindly for your recent review on The Fairmont Vancouver Airport. We love how you were able to highlight the ability to use the BMW bikes during your stay perfectly, and are glad you were able to put them to good use after such a long trip. Please inform us when you are travelling through the Vancouver International Airport again in the future as we would be happy to assist with any reservation requests you may have while staying at the Fairmont Vancouver Airport,

Sincerely,

The entire team here at The Fairmont Vancouver Airport.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coquitlam, British Columbia, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 November 2012 via mobile

We stayed on our wedding night before heading out to Mexico for our honeymoon the next day, lets say we started our honeymoon that night, the room was absolutely georgous, we were in the 7th floor with city/ ocean views, the service was absolutely amazing, georgous rooms with over the top finishes, I really can't stop talking about how amazing this hotel is, I know on our next trip to our anniversary, we are stopping by there for a night before leaving Vancouver. Their continental breakfast was one of the best, and their preferred/ VIP lounge is a must if your planning on staying on their hotel:), they have excellent views

  • Stayed October 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontYVR, Director of Sales at Fairmont Vancouver Airport, responded to this review, 20 November 2012
Dear Jane R,

Congratulations with the recent wedding celebrations! We are proud to hear that we were your destination of choice the evening of your wedding. Thank you very much for taking the time to write a wonderful review on The Fairmont Vancouver Airport. It’s great to hear you have plans for your anniversary in the future, please let our reservations team know if there is any special requests you may need on your next stay,

Warmest regards,
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Victoria, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 November 2012

We were so happy and relaxed and had a good nights sleep before getting up early to fly out of Vancouver All staff was very helpful and very nice getting our flight checkin for the morning so we didn't have to get up as early I'll stay there every time we have to leave from Vancouver. Room was quiet and very clean, and our up grade was great with dinner and breakfast brought to our room very relaxing Thank you

  • Stayed October 2012, travelled with family
    • Value
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Helpful?
1 Thank 58Traveler589
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontYVR, Director of Sales at Fairmont Vancouver Airport, responded to this review, 20 November 2012
Hello 58Traveler589,

We greatly appreciate your recent review on Trip Advisor. We love how you have highlighted the ease of staying at our hotel the night before a flight and hope you will choose to stay with us again on future adventures through YVR. Please contact our reservations team when planning a future stay at our hotel as we would love to assist you with any reservation requests.

Sincerely,

The entire team at The Fairmont Vancouver Airport.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dawson City, Canada
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 November 2012

This hotel is excellent from the friendly service to the beyond comfortable beds. They are also pet friendly and YVR has a beautiful park right outside the hotel door making travel for my pet and I incredibly easy. I highly recommend this hotel.

  • Stayed October 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Heidi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontYVR, Director of Sales at Fairmont Vancouver Airport, responded to this review, 20 November 2012
Dear Heidi W,

Thank you very much for your recent review on The Fairmont Vancouver Airport. We love how you have highlighted that we are a pet friendly hotel and we agree that the green space around the airport is lovely. Please let us know when you decide to stay at The Fairmont Vancouver Airport again in the future as we would be happy to assist with any special requests you may have,

Warmest regards,

The entire team here at The Fairmont Vancouver Airport.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kalgoorlie,Western Austarlia
Level Contributor
135 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 11 November 2012

My wife & I stayed at the Fairmont YVR for the night after arriving on a 12 hour flight mid afternoon.
What excellent service! All staff members we had any contact with were friendly,knowledgeable and seemed to genuinely enjoy what they did.
The room was magnificent and the view of the airport,well this was a stay well worth it and well above standard,even the entrance to the hotel from the airport is an experience.
We dont usually frequent such luxurious lodgings,for example we budgetted CAN150-200 per night for our holiday but if we ever fly into Vancouver again, I know where we will be staying upon arrival.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank otistdriftwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontYVR, Director of Sales at Fairmont Vancouver Airport, responded to this review, 20 November 2012
Dear otistdriftwood,

Thank you very much for your recent review on Trip Advisor. We are happy to be your destination of choice while traveling through the YVR International Airport. We do get a great deal of compliments about the pedway which leads up to the hotel, and what is really perfect is that it’s only 100 steps from the United States check-in counters. Again, thank you very much for your wonderful post and please inform our reservations department when you decide to stay at The Fairmont Vancouver Airport in the future, as we would love to assist with any reservation requests you may have.

Sincerely,

The entire team here at The Fairmont Vancouver Airport.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Vancouver Airport

Property: Fairmont Vancouver Airport
Address: 3111 Grant McConachie Way | PO Box 23798, Richmond, British Columbia V7B 0A6, Canada
Phone Number:
Region: Canada > British Columbia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Richmond
#1 Luxury Hotel in Richmond
#1 Business Hotel in Richmond
#1 Green Hotel in Richmond
#1 Romantic Hotel in Richmond
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Fairmont Vancouver Airport 4*
Number of rooms: 392
Official Description (provided by the hotel):
The Fairmont Vancouver Airport hotel is the only soundproofed, luxury hotel and spa conveniently located within Vancouver's International Airport (YVR). Situated directly above the US departures terminal only a two-minute stroll from the luggage carousels. Sleep in luxury right above your gate and avoid shuttles. This AAA / CAA 4-diamond airport hotel features:- an extensive Health Club and Spa- soundproofed guestrooms- breathtaking floor-to-ceiling views- day use roomsThe Fairmont Vancouver Airport hotel's award-winning, signature restaurant, GlobeYVR Restaurant is open for breakfast, lunch and dinner seven days a week.Wireless Internet Access is available in all of our guest rooms and is complimentary for Fairmont President's Club members, free to join. ... more   less 
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Also Known As:
Fairmont Vancouver Airport Hotel Richmond
Fairmont Hotel Richmond
Fairmont Hotel Vancouver Airport
Fairmont Richmond
The Fairmont Vancouver Airport
Vancouver Airport Fairmont Hotel
Richmond Fairmont

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