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“Exceptional service”

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Fairmont Vancouver Airport
Ranked #1 of 23 Hotels in Richmond
Certificate of Excellence
GreenLeadersSilver level
Reviewed 4 January 2014

We stayed here when we moved to Vancouver, and the service we received was exceptional. Everyone we interacted went above and beyond to accommodate our huge pile of luggage and our extra requests.

The only thing that could have been improved would be to add a few small complementary amenities in the room: cotton pads and q tips; kettle with tea & coffee maker; water bottles.

Despite being practically on the runway, we slept amazingly and didn't hear a thing.

  • Stayed: December 2013, travelled as a couple
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Thank Sio611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,218 - 2,224 of 3,180 reviews

Reviewed 4 January 2014

Quite simply the best airport hotel I've ever stayed at. And one of the better hotels I've visited in Canada, period. Due to a weather cancellation our airline provided us with vouchers for a night at the Fairmont Vancouver Airport. The location can't be beat, as it is literally inside the airport terminal. Unlike the Montreal Airport Marriott, or other hotels inside the terminals, you don't have to walk for half an hour to reach the check in areas. The hotel is new and beautifully appointed with all the amenities you would expect in a Fairmont property. Our room faced the airport apron with a magnificent view of the mountains as a back drop. I'm an admitted aviation geek so I was in heaven - the rooms facing the apron and runways in this hotel are a plane spotter's paradise. Our room even included a beautiful telescope for inspecting the airport comings and goings. Beautiful robes, Le Labo bath products, delicious breakfast buffer, and free wifi for President's Club members turned what was at first a major inconvenience into an unplanned 24 hour luxury Vancouver vacation.

  • Stayed: February 2013, travelled with friends
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Thank KilgoreTrout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

I have stayed twice now at the Fairmont Vancouver Airport. It is frankly the best airport hotel that I have tried with top notch service, great rooms and of course convenient location. The beds are wonderful and if it were not at an airport I wouldn't mind staying more than one night.

The only downside is that the extras are expensive but since you are within the bounds of the airport you have easy access to the food courts etc.

  • Stayed: December 2013, travelled as a couple
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1  Thank scapaflow40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontYVR, Director of Sales at Fairmont Vancouver Airport, responded to this reviewResponded 27 January 2014

Thank you for taking the time to write a review of The Fairmont Vancouver Airport. We are so pleased to hear that you enjoyed the convenience of our location as well as our comfortable beds. We look forward to welcoming you back soon.

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Reviewed 2 January 2014

The Fairmont Hotel is located inside the airport and I feel it's as convenient as staying in city centre. The rooms are very spacious with comfortable beds and everything was very clean and with floor to ceiling windows with a view of mountains and airplanes landing and taking off. I love the bathroom! It's got a separate shower and a big bathtub. There's a big open window with shutters from the tub so that you can soak and watch TV. The workout facilities and the spa are top notch and the bar is wonderful and quite nice to meet people from all over the world. I didn't eat at the hotel, but other guests mentioned the food was good. The entire hotel staff is very professional and they greet you with a smile and they make you feel important. The train from the airport to the city centre comes every 3-5 minutes and takes about 20 minutes to the centre. You can buy a day pass at the 7-11 in the lower part of the domestic terminal for about $9.25 rather than just paying $7 for one way to city centre and $4 for return. The day pass entitles you to buses as well. The Fairmont is probably the best airport hotel I've stayed at. I'd gladly stay here again.

  • Stayed: January 2014, travelled on business
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Thank stefanonyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontYVR, Director of Sales at Fairmont Vancouver Airport, responded to this reviewResponded 29 January 2014

Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay as well as many aspects of the hotel including the health club and convenience of location. We look forward to welcoming you back soon.

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Reviewed 1 January 2014

We stayed here on December 31 2013 new years eve. I paid extra for a room with a view and we stayed in room 1309. The view was nice but the weather hampered a truly great view.
I have stayed at another Fairmont before and this one was a lot more expensive, maybe due to the location and night of the year?
One complaint I would have about a room someone pays so much for is that they don't even through in a free bottle of water ! They tempt you with water etc sitting on the desk in the room but of course you have to pay for those things.
I think for the hundreds of dollars spent of getting a room a couple of bottles of water would not break the bank for them.
As far as the noise, they say the rooms are soundproofed which would be a good thing when there are jets all over the place. For the most part the noise is not too noticeable, except when the jets are doing their run-up that you can hear !
Overall we enjoyed our stay, I am not sure for that kind of money we'd stay there again though.
Hopefully if someone from the Fairmont reads this they could put some complementary bottles of water in the room !

Room Tip: Paying extra for a room with a view is a waste when it is fogged in.
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  • Stayed: December 2013, travelled as a couple
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Thank 2011goodbad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontYVR, Director of Sales at Fairmont Vancouver Airport, responded to this reviewResponded 9 January 2014

Thank you for taking the time to write a review. We appriciate your feedback and have passed it along to our operations team. We hope to welcome you back soon.

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Reviewed 1 January 2014

We flew in before 11 pm from Maui and had to catch a flight the next morning home. We checked in online in Maui and when we landed in Vancouver we received an email telling us our room was ready and all we had to do was get our key from the bellman on our way up to our room. By 11:30 pm we were settled in our spacious room with a view of the airport. The room was quiet and included a full breakfast as part of our package. Staff were friendly and welcoming. The buffet breakfast on the lobby floor was excellent and from our table we had a view of the mountains. We felt rested, relaxed and rejuvenated for our short flight home. We will stay here again. The stay here makes our trip from Maui not feel as long.

Room Tip: Take advantage of the B & B rate when booking a room if you need to eat breakfast before catchin...
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  • Stayed: January 2014, travelled as a couple
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Thank kpatters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2014

Stayed again at YVR for a night on each side of our travels between connecting flights. The slightly higher costs for a room is worth the convenience of getting up early and taking an elevator down to your departure gates. You don't need to deal with shuttles or taxis. Rooms were nice and clean, service was prompt and professional. Food and drinks are costly at the lounge however the terminal shops are nearby if you want an affordable snack.

Room Tip: All rooms are good. The high ones have great city and airport views.
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  • Stayed: December 2013, travelled with family
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1  Thank Wonkywave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontYVR, Director of Sales at Fairmont Vancouver Airport, responded to this reviewResponded 9 January 2014

Thank you for taking the time to write a review of The Fairmont Vancouver Airport. We are pleased to know that you enjoyed your stay and we hope that the convenience of our location contributed to the enjoyment of your travels. We look forward to welcoming you back soon.

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Additional Information about Fairmont Vancouver Airport

Address: 3111 Grant McConachie Way | PO Box 23798, Richmond, British Columbia V7B 0A6, Canada
Phone Number:
Region: Canada > British Columbia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Richmond
#1 Green Hotel in Richmond
#1 Romantic Hotel in Richmond
#1 Luxury Hotel in Richmond
#1 Family Hotel in Richmond
Price Range: £158 - £285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Vancouver Airport 4*
Number of rooms: 392
Official Description (provided by the hotel):
The Fairmont Vancouver Airport hotel is the only soundproofed, luxury hotel and spa conveniently located within Vancouver's International Airport (YVR). Situated directly above the US departures terminal only a two-minute stroll from the luggage carousels. Sleep in luxury right above your gate and avoid shuttles. This AAA / CAA 4-diamond airport hotel features:- an extensive Health Club and Spa- soundproofed guestrooms- breathtaking floor-to-ceiling views- day use roomsThe Fairmont Vancouver Airport hotel's award-winning, signature restaurant, GlobeYVR Restaurant is open for breakfast, lunch and dinner seven days a week.Wireless Internet Access is available in all of our guest rooms and is complimentary for Fairmont President's Club members, free to join. ... more   less 
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Also Known As:
Fairmont Vancouver Airport Hotel Richmond
Fairmont Hotel Richmond
Fairmont Hotel Vancouver Airport
Fairmont Richmond
The Fairmont Vancouver Airport
Vancouver Airport Fairmont Hotel
Richmond Fairmont

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