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“world class hotel and service” 5 of 5 bubbles
Review of Fairmont Vancouver Airport

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Fairmont Vancouver Airport
Ranked #1 of 23 Hotels in Richmond
Certificate of Excellence
GreenLeadersSilver level
Hong Kong
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“world class hotel and service”
5 of 5 bubbles Reviewed 8 February 2014

I stayed here for one night during my transit to south america.

room is tidy and clean. I expected some noise from the plane, but there is none.

Staff is helpful, friendly. Even the restaurant waiters are professional in serving a simple dish.

Gym is very advance in their equipment, all machines having screen are connected to internet, tv, tv games, etc. The phone inside the room is very advanced too, it has all the functions, which you could possibly ask for help

Room rate is not cheap. Room service is subjected to 16% service charges and extra CAD$5. The service time is late and very earily (0500). And you can order their light breakfast take-away too. So you don't need to worry that you do not have a good breakfast before your earily flight. Food quality is good.

You come out of the departure gate, turn left, you will reach it by less than 5 mins walk. Canadian customs always take time, and the airport is really big, even the hotel is so close, you should check out at least 1.5 hrs before the departure. Especially when your connect flight is a local city, and the destination is in another country, I would recommend 2 hrs. For big family, I would recommend 2.5 hrs.

For budget travellers, it might not be suitauble. Since I have a total flight time of over 31 hrs, I need a good comfortable stay-over in between, this price worths for me.

Room Tip: Any room within your budget, because you should not expect any special view from the room. You shou...
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  • Stayed February 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cathy_lui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (540)
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Sechelt
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 6 February 2014

Or just stay in this hotel and relax. This hotel is truly worth the money that they charge you for a nights stay. The bell hop will come and get your luggage when you arrive at the airport or assist you to your gate in the morning when you fly. The service at the front desk is absolutely excellent. Eating at the restaurant is superb as they offer an array of wonderful selections to satisfy anyones palate. The rooms are spacious, clean and comfortable and every time we stay we enjoy a great sleep before or after we fly. If one obtains a parking pass on-line prior to flying and get it stamped by the front desk the parking fees are reduced to a better rate for ones long term parking needs. We both very much enjoy having a great sleep and being refreshed prior to flying.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Herb C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontYVR, Director of Sales at Fairmont Vancouver Airport, responded to this review, 3 March 2014
Thank you for taking the time to share and post your recent experiences at The Fairmont Vancouver Airport. We are pleased that we have become a regular part of your travels and that you are able to enjoy our facilities. We hope to have the pleasure of welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 6 February 2014

After a long flight with a 16 month old, my husband and I needed a place to rest before catching our connecting flight the next morning. I called the Fairmont YVR and they accommodated us right away. At check in, they gave us complementary bottles of water, tooth brushes, and toothpaste. I ordered a fruit plate and it took about 25 minutes to arrive, so they did not charge for it since it took so long!
The next morning we checked out and I realized at the security gate that I left my work phone in the room (my son was playing with it). We called them and they checked the room to find it. I was expecting to not have it for a few days while they sent it to us, but as we were sitting on the plane getting ready to take off, someone from the hotel managed to give it to the airline staff and I got it that day!!!
Staff go above and beyond to please their guests. I am blown away!!!

PS. The buffet is excellent and worth the price!!!

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ETop28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontYVR, Director of Sales at Fairmont Vancouver Airport, responded to this review, 3 March 2014
Thank you for your post and your kind comments about our hotel. We are so pleased to hear that our colleagues went above and beyond to assist you and your family. We look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kelowna, Canada
1 review
4 of 5 bubbles Reviewed 4 February 2014

My wife and I only stayed one night at this facility. We knew it was expensive, but chose it for its convenience for a one night stopover between flights. The price, all in, was just under $300. The decor is certainly above "cheap and cheerful", but certainly not sumptuously luxurious. We thought the louvered doors rather than solid doors on the bathroom to be a rather cheap and questionable design choice.

Sometimes it the little things that annoy travellers the most, and in this case I had a hard time accepting the $12+ charge for internet, given the already high price of the room, coupled with the fact that internet is free everywhere else in the airport.

More and more hotels are realizing that Free WiFi is becoming an expected feature. Why is it free with a $3 cup of coffee at Tim's, but $12+ with a $250-$300 hotel room? Today's social networking devices and are more important to many travellers than the television. Providing WiFi access in an upscale hotel should be an included item.

However this hotel also took the opportunity to manage to bill us (post checkout) for an additional $6.50 for the bottle of water that we had mistakenly thought to be complimentary. So their focus is clearly on revenue opportunities rather than guest satisfaction.

  • Stayed February 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JamesMC1086RQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regina - Canada
Level Contributor
130 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
4 of 5 bubbles Reviewed 3 February 2014

We stayed here one night in June 2013, on Air Canada’s tab, because they couldn’t get us all the way to our destination as booked.

The hotel is gorgeous and very convenient for an airport stay.

The room was large and clean, the bathroom was large with lots of counter space, the bed was excellent, the room was quiet even though it’s at an airport.

We had breakfast in the hotel restaurant and it was excellent, though pricey.

Checkin and checkout were quick and efficient.

We didn’t use the workout room, pool (not sure if it even has one) nor business centre, so I can’t comment on any of that.

The stay was flawless, except for my usual complaint about upscale hotels – you get nickled and dimed for everything – wifi is extra and pricey, picking up the phone coats $2, Etc Etc.

But if you are aware and accepting of that, then this was a great hotel.

  • Stayed June 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joebaba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penticton, Canada
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 3 February 2014

We had the opportunity to stay at this Fairmont Vancouver Airport due to connection problems with our recent flight.
Great service from the start, a friendly 'hello' from the staff we met (this is in the middle of the night!), nice surroundings, and a spectacular room. Check in was smooth and trouble free. No porter for our luggage? Night off maybe?
The room was well furnished with everything a business traveller might need. The beds were large and some of the most comfortable I have slept on. The minibar was well stocked with beverages and snacks. Did not hear too much in the way of noise from planes, etc. (not like I had expected).
My only gripe would be that the bar and restaurant closed by midnight, however, they do have room service as the alternative, so that takes care of that.
Wish we could have stayed longer :)
Thank-you to the staff of this lovely hotel - you turned our unpleasant evening into one that put a smile on our face. I would recommend this accomodation to anyone.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cliffycliff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontYVR, Director of Sales at Fairmont Vancouver Airport, responded to this review, 3 March 2014
Thank you for your posting. We were so pleased to learn that we have become a part of your travel journey and are glad we assisted in turning your day around. We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Canada
Level Contributor
124 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 3 February 2014 via mobile

The Fairmont at YVR really gets it! In the crazy world of travel this is an island of pear and relaxation before any trip. Well appointed rooms, fantastic gym and great bar and restaurant area. You would never in a million years know you were at an airport! This is my go-to hotel!

Stayed February 2014, travelled on business
Helpful?
Thank nocomment26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontYVR, Director of Sales at Fairmont Vancouver Airport, responded to this review, 3 March 2014
Thank you for taking the time to share and post your recent experiences at The Fairmont Vancouver Airport. We will be sure to share your kind comments with our entire team. We hope to have the pleasure of welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Vancouver Airport

Property: Fairmont Vancouver Airport
Address: 3111 Grant McConachie Way | PO Box 23798, Richmond, British Columbia V7B 0A6, Canada
Phone Number:
Region: Canada > British Columbia > Richmond
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Richmond
#1 Business Hotel in Richmond
#1 Luxury Hotel in Richmond
#1 Green Hotel in Richmond
#1 Family Hotel in Richmond
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Fairmont Vancouver Airport 4*
Number of rooms: 392
Official Description (provided by the hotel):
The Fairmont Vancouver Airport hotel is the only soundproofed, luxury hotel and spa conveniently located within Vancouver's International Airport (YVR). Situated directly above the US departures terminal only a two-minute stroll from the luggage carousels. Sleep in luxury right above your gate and avoid shuttles. This AAA / CAA 4-diamond airport hotel features:- an extensive Health Club and Spa- soundproofed guestrooms- breathtaking floor-to-ceiling views- day use roomsThe Fairmont Vancouver Airport hotel's award-winning, signature restaurant, GlobeYVR Restaurant is open for breakfast, lunch and dinner seven days a week.Wireless Internet Access is available in all of our guest rooms and is complimentary for Fairmont President's Club members, free to join. ... more   less 
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Also Known As:
Fairmont Vancouver Airport Hotel Richmond
Fairmont Hotel Richmond
Fairmont Hotel Vancouver Airport
Fairmont Richmond
The Fairmont Vancouver Airport
Vancouver Airport Fairmont Hotel
Richmond Fairmont

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