I booked two rooms for two nights in this hotel.It was horrible and worst nightmare to stay in this hotel.On our second day of stay, when we came back from our business, rooms were not cleaned, no fresh towels,bed sheets were not changed and no bath room supplies. I contacted front desk and they refused to solve the problem as house keeping people are gone.
Talked to the manager of front desk ( Cindy ) in the morning and wanted to have an explanation of this torture and punishment and they have no explanation except to blame us for everything.This is extremely sad and disappointing experience of staying in this hotel and I'm seriously thinking of pressing them for discrimination as we were obvious minority. I even left the massage for General Manager and no one ever bother to reply back either.
- Official Description (provided by the hotel):
- Choose from a wide selection of room types, featuring spectacular city views or glorious mountain views. Complimentary high speed internet is available in all rooms to accompany our spacious work desks. Rooms also offer mini-fridges and microwaves for your convenience. Our onsite Pantry restaurant is open daily for breakfast, lunch and dinner or relax after a long day in Alexander's Lounge. Enjoy our indoor pool and hot tub or try out our new fitness centre. Meeting space available for 10 to 50 people. Whether you are here for business or leisure we are conveniently located to all major attractions and shopping and we look forward to hosting you at our world class hotel. ... more less
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- Also Known As:
- Travelodge Vancouver Airport
- Travelodge Hotel Richmond
- Travel Lodge Richmond
- Travelodge Richmond
- Richmond Travel Lodge
- Richmond Travelodge