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“Great conference venue”

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Radisson Hotel Vancouver Airport
Ranked #12 of 23 Hotels in Richmond
Reviewed 14 May 2014

Stayed 2 nights for a conference and was pleasantly surprised how efficient, friendly, and professional all the staff members were. Check in was smooth and the room was spacious. Although we were on the 3rd floor directly across from the Sky Train tracks, we could not hear the train go by unless the window was open. Nice proximity to Aberdeen Centre and walking trails along the river. Fresh Lounge had yummy mussels on the menu. Conference venue was spacious and the staff top notch. Breakfast was a cut above the usual buffet fare...great eggs! I understand the venue has been booked for next year's conference...I'll be back! Only negatives would be the stains on the carpet, noisy duvet and the weak coffee in the room.

  • Stayed: May 2014, travelled on business
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Thank luna_myste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRalston, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this reviewResponded 15 May 2014

Thank you for taking the time to write and share your wonderful comments. We look forward to welcoming you back for next year's conference!

Sincerely,
Garrett Ralston
Front Office Manager

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746 - 752 of 995 reviews

Reviewed 25 April 2014 via mobile

Front desk was a bit rude but warmed up after awhile. Very good location , close to the airport and sky train. Free shuttle to and from the airport. The room was okay but super noisy if you need to open the window . Worst bed ever! Don't be fooled by the sleep number beds they are seriously the most uncomfortable bed. It's like sleeping on an air mattress .Bedding was worn and thin.The room had cobwebs hanging in several areas . Room service was good and the pizza was excellent . Location is great but I think it's an overpriced hotel with lousy beds

Stayed: April 2014, travelled with friends
Thank Theplanetismine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRalston, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this reviewResponded 4 May 2014

Thank you for taking the time to write and we apologize for the negative experience you had with the Sleep Number Beds. We do have rooms with regular mattresses that can be requested and/or reserved on Radisson.com. Thank you for staying with us and we hope we will have the opportunity to welcome you back on a future trip so we can not only meet, but exceed your expectations.

Sincerely,
Garrett Ralston
Front Office Manager

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Reviewed 23 April 2014

Most convenient for short transit as you will find everything within walking and no problem without car. There is a free hotel shuttle to and from the airport every hour. Bed has become a bit too soft or wearing out and one just sunk in, terrible for people with back problem. This might be something the hotel needs to look into.

  • Stayed: April 2014, travelled as a couple
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2  Thank Jack C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRalston, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this reviewResponded 4 May 2014

Thank you for your 4 star review and we are happy you enjoyed your stay. Please accept our apologies in regards to the bed. We hope you took a few moments to discuss this with our staff so we could do our best to make it better for you. Thank you for staying with us and we look forward to being able to welcome you back to the Radisson Hotel Vancouver Airport on a future trip.

Sincerely,
Garrett Ralston
Front Office Manager

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Reviewed 14 April 2014

The Radisson Hotel Vancouver Airport is a clean, modern facility that is perfect if you are flying into, or out of, Vancouver. There is a SkyTrain (rail transit) station about 50 meters away, there are shuttles to the airport, comfortable beds, a fantastic business center with free printers and a decent restaurant downstairs. The staff were friendly and helpful, checkin was quick and painless, and there is great wifi in the rooms. They are renovating the top floor where I stayed but there was no noise and it didn't bother me at all.

  • Stayed: April 2014, travelled on business
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1  Thank Vince L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRalston, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this reviewResponded 15 April 2014

Thank you for your wonderful comments and review. We are thrilled you enjoyed your stay and look forward to welcoming you back to the Radisson Hotel Vancouver Airport on a future visit to the area.

Sincerely,
Garrett Ralston
Front Office Manager

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Reviewed 20 March 2014

I stayed here for work. Right by airport and sky train. No noise, slept well. Very easy to get to town via sky train. Free parking too. Although I had to get two tickets excused because I switched my plates- np from friendly front desk staff. Did not eat here but did do pool hot tub - clean, lots of towels. I recommend this hotel.

Stayed: March 2014, travelled on business
1  Thank karenwt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRalston, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this reviewResponded 22 March 2014

Thank you for taking the time to write and for your 5 star review! We are happy to read you enjoyed your experience and we look forward to welcoming you back to the Radisson Hotel Vancouver Airport on your next visit to the area.

Sincerely,
Garrett Ralston
Front Office Manager

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Reviewed 12 March 2014

I recently attended the BCTF New Teachers Conference that was held at The Radisson. I must say that I was pleased with the entire experience. Your location is perfect, literally only seconds from the Canada Line. This made it so convenient to zip down to the city to watch a Canucks game. I was very happy with my room as everything was very clean and the bed was very comfortable. I did not hear any noise and had a peaceful sleep. I did have a late night snack in the lounge and found the food to be pretty good. With regards to the conference, I would say a job well done to the catering staff. The food was excellent, the service was very attentive and friendly. I would definitely return to your hotel for another conference. Well done Radisson!

  • Stayed: February 2014, travelled solo
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Thank JohnsonFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRalston, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this reviewResponded 13 March 2014

Thank you for taking the time to write and share you experience about the hotel from your recent conference. It is great to read you enjoyed the food, our convenient location for your needs (go Canucks go!) and had a great rest. Thank you for staying with us and we look forward to being able to welcome you to the Radisson Hotel Vancouver Airport when your travels bring you back to the area.

Sincerely,
Garrett Ralston
Front Office Manager

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Reviewed 12 March 2014

We were traveling with two young kids and had a surprisingly comfortable and satisfying stay at the Radisson. The free parking lot is in an adjacent parking garage so while connected to the hotel, is a bit a of a trek to get to. But once we were in the hotel, staff was professional, the room was very nice with the beds being amazingly comfortable, great big bathroom counter for everyone's stuff, and the restaurant in the hotel was wonderful. They had a good value on prime rib dinner with all the fixings, a dessert bar, and great value for kids' meals. Even if you are staying one night like we were to catch a morning flight home, this hotel felt like a four star at three star prices. Huge value all in all. Only negative was that it isn't the closest hotel, though hardly far, from the airport, but not a deal breaker. We really enjoyed the indoor pool which was decent sized, clean, and heated with a great hot tub.

Room Tip: I'm sure they're all fine. Our room was on the 8th floor.
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  • Stayed: March 2014, travelled with family
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Thank jkjirn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRalston, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this reviewResponded 13 March 2014

Thank you for your feedback and for taking the time to write about your experience. We are thrilled you and your family enjoyed the hotel and our Prime Rib Special that we offer on Friday and Saturday evenings. We are only a quick 10 minute drive from the Airport and offer a complimentary airport shuttle for those guests who may not have a vehicle. Thank you for staying with us and we look forward to welcoming you back on a future trip.

Sincerely,
Garrett Ralston
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Hotel Vancouver Airport

Address: 8181 Cambie Road, Richmond, British Columbia V6X 3X9, Canada
Phone Number:
Region: Canada > British Columbia > Richmond > City Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Richmond
#9 Romantic Hotel in Richmond
Price Range: £94 - £218 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Vancouver Airport 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
The Radisson Hotel Vancouver Airport is a deluxe, award-winning conference hotel near Vancouver International Airport. Also just a short drive from downtown Vancouver, the Radisson Vancouver Airport features amenities that include complimentary airport shuttle service, a fitness centre and a heated indoor pool. For added convenience, direct train transit to downtown is only steps away. We have been awarded a 4 Green Key Eco-Rating by the Hotel Association of Canada. The rating reflects many beneficial initiatives we have undertaken through a wide range of policies and practices that involve management, employees and guests. The rating also recognizes opportunities for our continuous improvement environmentally, socially and economically. Our hotel rooms a blend of style and comfort. Each room features a variety of amenities, including 32" LCD flat-panel TVs, complimentary Wi-Fi access and work desks. For those in need of meeting or social venue space, we have 16000 square feet of meeting space including a large foyer. All of the meeting space is on the same level in the hotel for ease of movement. ... more   less 
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Also Known As:
Richmond Radisson
Radisson President Hotel Vancouver Airport
Radisson Richmond

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