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“Pleasant overnight stay, close to YVR.”

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Radisson Hotel Vancouver Airport
Ranked #12 of 23 Hotels in Richmond
Reviewed 28 May 2014

Stayed here for one night with an early AM flight our of YVR. Proximity to the rail line was awesome, made getting downtown simple. Parking was easy, jets overhead were a bit loud but expected with an airport hotel All in all a good stay, would visit again.

  • Stayed: April 2014, travelled on business
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Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRalston, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this reviewResponded 28 May 2014

Thank you for sharing your experience and we are happy you found the hotel convenient to your needs. Thank you for staying with us and we look forward to welcoming you back on a future trip.

Sincerely,
Garrett Ralston
Front Office Manager

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741 - 747 of 993 reviews

Reviewed 27 May 2014

We stayed in this hotel for altogether three nights, a few days apart as we took a trip to Banff in between. Our room was upgraded because of our Club Carlson membership and so the room was sizeable and reasonably furnished. It was however facing the Canada Line's elevated track albeit the waterfront was just a little further away in the background. We did not use the facilities or eateries on premises as there is a shopping mall next door with a small food court serving various kind of Chinese cuisines at very reasonable prices (especially good for breakfast) and a rather good Chinese Restaurant where we had really good dungenous crab and prawns the first night. Indeed, there are many restaurants for one to choose from along No.3 Road south of Cambie Road all within walking distance and we tried two other Chinese and Vietnamese restaurants during the rest of our stay. One thing I must add however is the Hotel staff had been most helpful. When we checked in for our second stay, I somehow felt that the room floor had slight vibration under my feet which made me feel rather uncomfortable. I called front desk and they immediately sent a lady to check out my complaint. She took off her shoes and felt her way around the room and somehow she detected nothing. But as both I and my wife felt it, she arranged for us to transfer to another room without any hesitation. The other reception staff were also quite pleasant and efficient. We shall probably return if we come this way again in the future.

  • Stayed: September 2013, travelled as a couple
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Thank Ricky Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRalston, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this reviewResponded 28 May 2014

Thank you for taking the time to write and share your experiences. We are happy to read you enjoyed both of your stays with us and found some great dining in the area around the hotel. Thank you for staying with us and we look forward to welcoming you back to the Radisson Hotel Vancouver Airport on a future visit.

Sincerely,
Garrett Ralston
Front Office Manager

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Reviewed 18 May 2014

My 1 night stay at this hotel was pleasant.
The room was clean, The staff was very friendly from the shuttle driver to the staff at the hotel restaurant.
The restaurant food was good and worth the price and the host and waitress were great at recommending special dishes.
The room experience was adequate but I expected more for the price. They had just installed new televisions that week, however, it did not seem to be working well and could only access 5 to 6 channels. Also, they were remodeling the floor I stayed on and doors were open exposing a room with a drywall mess and odor as I stepped off the elevator.
The good news is that was te limit of the mess on my floor. I expect that this being a Radisson that these minor issues will be resolved soon.
While the room and arrangements were adequate I would expect more for the price I paid.
I will probably seek different accommodations on my next visit to Vancouver.

  • Stayed: May 2014, travelled on business
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1  Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRalston, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this reviewResponded 20 May 2014

Thank you for taking the time to share your comments. Our additional 15 rooms we are adding to the hotel are nearing completion and the remaining work is limited to day time hours only. We hope to see all the remaining work completed in the near future. Please accept our apologies in regards to the TV's. Our conversion to HDTV has not gone as expected and we are working hard to resolve the issues as quickly as possible. We hope you took the time to let us know so we could reprogram the TV for more channels. Thank you for staying with us and we hope that we will be able to welcome you back on a future trip to not only meet, but exceed your expectations.

Sincerely,
Garrett Ralston
Front Office Manager

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Reviewed 14 May 2014

Stayed 2 nights for a conference and was pleasantly surprised how efficient, friendly, and professional all the staff members were. Check in was smooth and the room was spacious. Although we were on the 3rd floor directly across from the Sky Train tracks, we could not hear the train go by unless the window was open. Nice proximity to Aberdeen Centre and walking trails along the river. Fresh Lounge had yummy mussels on the menu. Conference venue was spacious and the staff top notch. Breakfast was a cut above the usual buffet fare...great eggs! I understand the venue has been booked for next year's conference...I'll be back! Only negatives would be the stains on the carpet, noisy duvet and the weak coffee in the room.

  • Stayed: May 2014, travelled on business
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Thank luna_myste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRalston, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this reviewResponded 15 May 2014

Thank you for taking the time to write and share your wonderful comments. We look forward to welcoming you back for next year's conference!

Sincerely,
Garrett Ralston
Front Office Manager

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Reviewed 25 April 2014 via mobile

Front desk was a bit rude but warmed up after awhile. Very good location , close to the airport and sky train. Free shuttle to and from the airport. The room was okay but super noisy if you need to open the window . Worst bed ever! Don't be fooled by the sleep number beds they are seriously the most uncomfortable bed. It's like sleeping on an air mattress .Bedding was worn and thin.The room had cobwebs hanging in several areas . Room service was good and the pizza was excellent . Location is great but I think it's an overpriced hotel with lousy beds

Stayed: April 2014, travelled with friends
Thank Theplanetismine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRalston, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this reviewResponded 4 May 2014

Thank you for taking the time to write and we apologize for the negative experience you had with the Sleep Number Beds. We do have rooms with regular mattresses that can be requested and/or reserved on Radisson.com. Thank you for staying with us and we hope we will have the opportunity to welcome you back on a future trip so we can not only meet, but exceed your expectations.

Sincerely,
Garrett Ralston
Front Office Manager

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Reviewed 23 April 2014

Most convenient for short transit as you will find everything within walking and no problem without car. There is a free hotel shuttle to and from the airport every hour. Bed has become a bit too soft or wearing out and one just sunk in, terrible for people with back problem. This might be something the hotel needs to look into.

  • Stayed: April 2014, travelled as a couple
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2  Thank Jack C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRalston, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this reviewResponded 4 May 2014

Thank you for your 4 star review and we are happy you enjoyed your stay. Please accept our apologies in regards to the bed. We hope you took a few moments to discuss this with our staff so we could do our best to make it better for you. Thank you for staying with us and we look forward to being able to welcome you back to the Radisson Hotel Vancouver Airport on a future trip.

Sincerely,
Garrett Ralston
Front Office Manager

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Reviewed 14 April 2014

The Radisson Hotel Vancouver Airport is a clean, modern facility that is perfect if you are flying into, or out of, Vancouver. There is a SkyTrain (rail transit) station about 50 meters away, there are shuttles to the airport, comfortable beds, a fantastic business center with free printers and a decent restaurant downstairs. The staff were friendly and helpful, checkin was quick and painless, and there is great wifi in the rooms. They are renovating the top floor where I stayed but there was no noise and it didn't bother me at all.

  • Stayed: April 2014, travelled on business
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1  Thank Vince L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRalston, Front Office Manager at Radisson Hotel Vancouver Airport, responded to this reviewResponded 15 April 2014

Thank you for your wonderful comments and review. We are thrilled you enjoyed your stay and look forward to welcoming you back to the Radisson Hotel Vancouver Airport on a future visit to the area.

Sincerely,
Garrett Ralston
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Hotel Vancouver Airport

Address: 8181 Cambie Road, Richmond, British Columbia V6X 3X9, Canada
Phone Number:
Region: Canada > British Columbia > Richmond > City Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Richmond
#9 Romantic Hotel in Richmond
Price Range: £95 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Vancouver Airport 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
The Radisson Hotel Vancouver Airport is a deluxe, award-winning conference hotel near Vancouver International Airport. Also just a short drive from downtown Vancouver, the Radisson Vancouver Airport features amenities that include complimentary airport shuttle service, a fitness centre and a heated indoor pool. For added convenience, direct train transit to downtown is only steps away. We have been awarded a 4 Green Key Eco-Rating by the Hotel Association of Canada. The rating reflects many beneficial initiatives we have undertaken through a wide range of policies and practices that involve management, employees and guests. The rating also recognizes opportunities for our continuous improvement environmentally, socially and economically. Our hotel rooms a blend of style and comfort. Each room features a variety of amenities, including 32" LCD flat-panel TVs, complimentary Wi-Fi access and work desks. For those in need of meeting or social venue space, we have 16000 square feet of meeting space including a large foyer. All of the meeting space is on the same level in the hotel for ease of movement. ... more   less 
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Also Known As:
Richmond Radisson
Radisson President Hotel Vancouver Airport
Radisson Richmond

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